• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

HP IQ 500 TOUCHMART ALL-IN-ONE-DRIVER NOT FOUND

moejoe

New Member
Joined
Dec 31, 2013
Messages
21 (0.01/day)
I think I have had some type of virus, that has my computer not recognizing my driver, and when I try and reinstall window 7 or 8 it tells me to load driver, and it is not found when I browse. In BIOS for my first drive it is saying NONE, and it recognizes the second drive. I need HELP Please!!
 
Joined
Oct 22, 2014
Messages
13,210 (3.81/day)
Location
Sunshine Coast
System Name Black Box
Processor Intel Xeon E3-1260L v5
Motherboard MSI E3 KRAIT Gaming v5
Cooling Tt tower + 120mm Tt fan
Memory G.Skill 16GB 3600 C18
Video Card(s) Asus GTX 970 Mini
Storage Kingston A2000 512Gb NVME
Display(s) AOC 24" Freesync 1m.s. 75Hz
Case Corsair 450D High Air Flow.
Audio Device(s) No need.
Power Supply FSP Aurum 650W
Mouse Yes
Keyboard Of course
Software W10 Pro 64 bit
It's possible the hard drive has failed.
Try removing the drive and reinserting it firmly, checking connections and check the BIOS again, run chkdisk if it is detected.
 

moejoe

New Member
Joined
Dec 31, 2013
Messages
21 (0.01/day)
It's possible the hard drive has failed.
Try removing the drive and reinserting it firmly, checking connections and check the BIOS again, run chkdisk if it is detected.[/QU OTE]
Hi Caring 1, thanks for the info, but that did not help. I mention virus before because the day before I got a warning that I could damage my computer if I continued, I was coping and pasting text. I did not have any problems until I went to turn it on the next day. I was able to get my 1st drive to show up in BIOS, after disconnecting the power a few times, and then it showed a # in the Boot section, but in the Boot section my FLOPPY, and NETWORK are saying not installed instead of disabled, the hard drive was saying that too before? I'm still getting the driver not found when I attempt to do a reinstall of the O/S. Thoughts??

Thanks,
 

eidairaman1

The Exiled Airman
Joined
Jul 2, 2007
Messages
40,435 (6.59/day)
Location
Republic of Texas (True Patriot)
System Name PCGOD
Processor AMD FX 8350@ 5.0GHz
Motherboard Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory 16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s) AMD Radeon 290 Sapphire Vapor-X
Storage Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s) NEC Multisync LCD 1700V (Display Port Adapter)
Case AeroCool Xpredator Evil Blue Edition
Audio Device(s) Creative Labs Sound Blaster ZxR
Power Supply Seasonic 1250 XM2 Series (XP3)
Mouse Roccat Kone XTD
Keyboard Roccat Ryos MK Pro
Software Windows 7 Pro 64
You might need to unzip a driver for sata ports. Or a F6 key driver. Also when you go to install windows fresh you should have the second hdd disconnected.
 
Top