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Kaspersky 2015 not updating

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Back in December or January, my uncle purchased a new laptop from Best Buy. It came with Kaspersky Internet Security 2015 (180 days free). Its good for 3 PC's. I installed it on my desktop and his laptop (no other machine has it installed because I kept the disc). For almost a week, it does not want to update! It's set for auto updates, but I noticed the icon changed meaning something went awry. When I try to do the manual update, it says "connecting to server"; it does that till about 100%, but then it fails to update. I checked the firewall and it is allowed. I was wondering if there's an offline updater. I haven't been able to find one, but may be someone else can.
 
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Hi! check the system date if its worng kp wont update.
 
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Uninstall it. Download the newer version of Kaspersky Internet Security 2015. Then install it and it will work. They had issues and there is an update

http://usa.kaspersky.com/downloads/purchase/multi-device-security-general-license

Yeh a reinstall would be good, remember to use the kavremover tool to get completely rid of KIS before reinstalling and personally after i run CCleaner, before i install KIS again.

Link: http://support.kaspersky.com/common/service.aspx?el=1464

DL: http://media.kaspersky.com/utilities/ConsumerUtilities/kavremover.zip
 
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Thanks! That worked. I just hope I don't have to do that every couple of months
 
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Thanks! That worked. I just hope I don't have to do that every couple of months

You shouldn't, i have KIS myself i installed it last yeh and even did a license renew without reinstalling something most have go wrong somewhere.
 
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