system suddenly power downs.. seems overheating issue while playing game.

alivehunter · Apr 21, 2015

Mobo : Asus A5M97 R2.0
RAM : 8 GB
(remaining specs in the personal details...)

I have installed GTA V on this system. After 5 mins of play I get an alert from ASUS app that the temperature is above 65 degrees.

Then 4 to 5 mins of more game play .. my system suddenly power downs.

I think its due to the Overheating issue..
Any idea how to check the log about the temperature ....?

RCoon · Apr 21, 2015

65 (actually 68) degrees is the thermal limit of an AMD CPU, not the GPU.

Your issue is likely that either your CPU heatsink is not good enough, you need to reapply some thermal paste as your current stuff has dried out, or your cooler has been knocked at some stage and needs reseating on the processor.

HWInfo is useful for measuring CPU temps.

OneMoar · Apr 21, 2015

power supply is bad
overheating will not cause a hard-power off

RCoon · Apr 21, 2015

OneMoar said:
overheating will not cause a hard-power off

If he's using an Asus app piece of software, it's highly likely that software has a thermal-limit and will power down a PC when it hits that limit.

Also, if a PC overheats to such a degree that standard thermal throttling doesn't work, it will shut down to prevent damage.

OneMoar · Apr 21, 2015

RCoon said:
If he's using an Asus app piece of software, it's highly likely that software has a thermal-limit and will power down a PC when it hits that limit.

he said power down which I assume means abrupt power cut
as far as i know AI tuner won't issue a shutdown by default anyway .

FreedomEclipse · Apr 21, 2015

whats the fan configuration on your case like?

Frick · Apr 21, 2015

I'm pretty sure I've had hard shutdowns when reaching a high enough temp.

OneMoar · Apr 21, 2015

Frick said:
I'm pretty sure I've had hard shutdowns when reaching a high enough temp.

it will throttle long before it gets hot enough to be a issue -unless the vrm's are overheating which will trip the OCP and cause a RESET NOT A POWER DOWN
with the stock cooler 65-70c is gonna be about the avg and that is perfectly fine Its not gonna power off the second it hits 70c ... don't work like that

RCoon · Apr 21, 2015

OneMoar said:
it will throttle long before it gets hot enough to be a issue -unless the vrm's are overheating which will trip the OCP and cause a RESET NOT A POWER DOWN
with the stock cooler 65-70c is gonna be about the avg and that is perfectly fine Its not gonna power off the second it hits 70c ... don't work like that

http://www.tomshardware.co.uk/answers/id-2194394/amd-cpu-overheating-issues.html

"while working on something intensive like a game or photoshop, it jumps up to between 60° and 70°. I get temp warnings at 65° and my computer shuts itself down at 70°"

http://forums.amd.com/game/messageview.cfm?catid=446&threadid=172651

"at one point caused the computer to instantly shut off, presumably because it exceeded the temperature limit. "

http://hardforum.com/showthread.php?t=1814533

"the temperature raises to 85°C and my pc shuts down."

EDIT:

OneMoar said:
with the stock cooler 65-70c is gonna be about the avg

Safe operating temps on the AMD FX range is ~65-68 degrees. The stock cooler keeps it below that, usually hitting a max temp around 63 degrees in edge cases. When overclocking with good coolers/custom water, the general limit is 65 degrees for most AMD overclockers.

OneMoar · Apr 21, 2015

RCoon said:
http://www.tomshardware.co.uk/answers/id-2194394/amd-cpu-overheating-issues.html

"while working on something intensive like a game or photoshop, it jumps up to between 60° and 70°. I get temp warnings at 65° and my computer shuts itself down at 70°"

http://forums.amd.com/game/messageview.cfm?catid=446&threadid=172651

"at one point caused the computer to instantly shut off, presumably because it exceeded the temperature limit. "

key word there presumably and hes wrong what happened is he pushed the VRMs to the point where they either exceeded there current rating or the operating temp got over 105C if you read down you will see that the board had set the cpu-voltage to 1.35 which is over-spec
the warning from AI suite has no bearing on either case
65-70c is operating range for the stock cooler with a fairly warm ambient

Frick · Apr 21, 2015

Need moar data.

OneMoar · Apr 21, 2015

Frick said:
Need moar data.

agree he needs to claify if its a hard-power down or a soft shutdown
AI suite isn't capable of issuing a soft shutdown at least it was't when I assembled kreij Christmas pc which had pretty much the same board as the op

hard power downs are always a hardware fault ... the windows kernel won't let apps issue the ACPI command to physically power down to S5

CounterZeus · Apr 21, 2015

OneMoar said:
he said power down which I assume means abrupt power cut
as far as i know AI tuner won't issue a shutdown by default anyway .

I have to disagree. I've had hard shutdowns on an intel laptop (T7200) when reaching 100°C on the CPU.

thebluebumblebee · Apr 21, 2015

RCoon said:
65 (actually 68) degrees is the thermal limit of an AMD CPU, not the GPU.

Your issue is likely that either your CPU heatsink is not good enough, you need to reapply some thermal paste as your current stuff has dried out, or your cooler has been knocked at some stage and needs reseating on the processor.

HWInfo is useful for measuring CPU temps.

+1

FreedomEclipse said:
whats the fan configuration on your case like?

+1

alivehunter · Apr 21, 2015

RCoon said:
65 (actually 68) degrees is the thermal limit of an AMD CPU, not the GPU.

Your issue is likely that either your CPU heatsink is not good enough, you need to reapply some thermal paste as your current stuff has dried out, or your cooler has been knocked at some stage and needs reseating on the processor.

HWInfo is useful for measuring CPU temps.

I will clean the HeatSink and the entire system and Re-Fit everything and try again... will post the feedback tommrrow...

OneMoar said:
power supply is bad
overheating will not cause a hard-power off

I personally dont feel that the power supply is the issue .. since the system works fine while watching movies / surfing / torrenting....
It only shuts abruptly after 10 mins of gaming that too after an overheat alert...

OneMoar said:
he said power down which I assume means abrupt power cut
as far as I know AI tuner won't issue a shutdown by default anyway .

yes .. its the abrupt power cut ....!!!

FreedomEclipse said:
whats the fan configuration on your case like?

Cabinet is Cooler Master: K380 with 1*120mm inlet Fan in the front, 1 exhaust fan 120 mm on the side panel opposite to the CPU + 1 exhaust 120 mm fan at the rear
PSU : Corsair CX 430 V2

Frick said:
Need moar data.

mentioned above..

OneMoar said:
agree he needs to claify if its a hard-power down or a soft shutdown
AI suite isn't capable of issuing a soft shutdown at least it was't when I assembled kreij Christmas pc which had pretty much the same board as the op
hard power downs are always a hardware fault ... the windows kernel won't let apps issue the ACPI command to physically power down to S5

its hard power shutdown.. completed power off to the MOBO.

hope these clarification helps u'll to understand my issue.....

thebluebumblebee · Apr 21, 2015

alivehunter said:
1 exhaust fan 120 mm on the side panel opposite to the CPU

IMHO, that should blow in. I'd actually like to see that fan on the bottom blowing in and cover the side panel fan opening. Air flow: Front to back, bottom to top.
Where is the PSU drawing its air from?

erocker · Apr 21, 2015

It could definitely be a temperature issue. Replace that thermal paste on the CPU cooler and let us know! If you haven't, you may want to invest in a better cooler, regardless.

Good luck!

thebluebumblebee · Apr 21, 2015

The more I look at that case, the more I think it's the problem. Look at the rear fan mount:

It can accept 80, 92 and 120 MM fans, but in doing so, it blocks a lot of air flow.

xorbe · Apr 21, 2015

My bet is the "430w" PSU.

alivehunter · Apr 22, 2015

thebluebumblebee said:
The more I look at that case, the more I think it's the problem. Look at the rear fan mount:

It can accept 80, 92 and 120 MM fans, but in doing so, it blocks a lot of air flow.

Wht do u suggest the fan arrangment for this cabinet...?

xorbe said:
My bet is the "430w" PSU.

Why do u think soo .. the the PSU is at fault...???

btw.. PSU is blowing out air .. placed at the bottom of the cabinet.. in terms of air flow ..

Caring1 · Apr 22, 2015

thebluebumblebee said:
The more I look at that case, the more I think it's the problem. Look at the rear fan mount:

It can accept 80, 92 and 120 MM fans, but in doing so, it blocks a lot of air flow.

I agree with it being obstructed, a Dremel would fix that, it doesn't need to be so enclosed over the fan.

Caring1 · Apr 22, 2015

RCoon said:
65 (actually 68) degrees is the thermal limit of an AMD CPU, not the GPU.

Your issue is likely that either your CPU heatsink is not good enough, you need to reapply some thermal paste as your current stuff has dried out, or your cooler has been knocked at some stage and needs reseating on the processor.

HWInfo is useful for measuring CPU temps.

+1, also the OP doesn't mention if an after market cooler is being used on the FX CPU.

Solaris17 · Apr 22, 2015

iv had machines hard shut down when they get too hot.

alivehunter · Apr 22, 2015

Caring1 said:
I agree with it being obstructed, a Dremel would fix that, it doesn't need to be so enclosed over the fan.

I will try that ...

Caring1 said:
+1, also the OP doesn't mention if an after market cooler is being used on the FX CPU.

no ..I am not using any after market cooler...
pls suggest any budget cooler ... though I have no plans to purchase it as of now...!! jus for info.

rooivalk · Apr 22, 2015

OneMoar said:
power supply is bad
overheating will not cause a hard-power off

In my old rig (i3 with stock heatsink + GTX560Ti + Corsair HX650), overheating is causing abrupt power off.

It's reaching 70C when there are too many players in GW2 (usually world events).
It's also happened in Tomb Raider reboot at that time.

My solution is simple, just dust off the heatsink and re-apply thermal paste. Instant 5C cooler and no power off.
Buying $20-30 HSF like Coolermaster Hyper 212 is far better solution though.

System Name	AliveHunter
Processor	AMD FX(tm)-6300 Six-Core Processor
Motherboard	ASUS M5A97 R2.0
Cooling	Cooler Master Hyper 212X
Memory	G.Skill DDR3: F3-12800CL9-4GBXL [X2]
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Storage	WD BLACK 2 TB + 1TB WD Portable USB3.0
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Case	Cooler Master: K380 + 2 x 120mm Fan : Deepcool
Power Supply	Antech VP550P V2
Software	Microsoft Windows 7 (6.1) Ultimate Edition 64-bit Service Pack 1 (Build 7601)

System Name	HP Omen 17
Processor	i7 7700HQ
Memory	16GB 2400Mhz DDR4
Video Card(s)	GTX 1060
Storage	Samsung SM961 256GB + HGST 1TB
Display(s)	1080p IPS G-SYNC 75Hz
Audio Device(s)	Bang & Olufsen
Power Supply	230W
Mouse	Roccat Kone XTD+
Software	Win 10 Pro

System Name	RPC MK2.5
Processor	Ryzen 5800x
Motherboard	Gigabyte Aorus Pro V2
Cooling	Enermax ETX-T50RGB
Memory	CL16 BL2K16G36C16U4RL 3600 1:1 micron e-die
Video Card(s)	GIGABYTE RTX 3070 Ti GAMING OC
Storage	ADATA SX8200PRO NVME 512GB, Intel 545s 500GBSSD, ADATA SU800 SSD, 3TB Spinner
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Case	Phanteks P300 /w 300A front panel conversion
Audio Device(s)	onboard
Power Supply	SeaSonic Focus+ Platinum 750W
Mouse	Kone burst Pro
Keyboard	EVGA Z15
Software	Windows 11 +startisallback

System Name	HP Omen 17
Processor	i7 7700HQ
Memory	16GB 2400Mhz DDR4
Video Card(s)	GTX 1060
Storage	Samsung SM961 256GB + HGST 1TB
Display(s)	1080p IPS G-SYNC 75Hz
Audio Device(s)	Bang & Olufsen
Power Supply	230W
Mouse	Roccat Kone XTD+
Software	Win 10 Pro

System Name	RPC MK2.5
Processor	Ryzen 5800x
Motherboard	Gigabyte Aorus Pro V2
Cooling	Enermax ETX-T50RGB
Memory	CL16 BL2K16G36C16U4RL 3600 1:1 micron e-die
Video Card(s)	GIGABYTE RTX 3070 Ti GAMING OC
Storage	ADATA SX8200PRO NVME 512GB, Intel 545s 500GBSSD, ADATA SU800 SSD, 3TB Spinner
Display(s)	LG Ultra Gear 32 1440p 165hz Dell 1440p 75hz
Case	Phanteks P300 /w 300A front panel conversion
Audio Device(s)	onboard
Power Supply	SeaSonic Focus+ Platinum 750W
Mouse	Kone burst Pro
Keyboard	EVGA Z15
Software	Windows 11 +startisallback

system suddenly power downs.. seems overheating issue while playing game.

alivehunter

RCoon

OneMoar

There is Always Moar

RCoon

OneMoar

There is Always Moar

FreedomEclipse

~Technological Technocrat~

Frick

Fishfaced Nincompoop

OneMoar

There is Always Moar

RCoon

OneMoar

There is Always Moar

Frick

Fishfaced Nincompoop

OneMoar

There is Always Moar

CounterZeus

thebluebumblebee

alivehunter

thebluebumblebee

erocker

*

thebluebumblebee

xorbe

alivehunter

Caring1

Caring1

Solaris17

Super Dainty Moderator

alivehunter

rooivalk

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