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URGENT cannnot access bios, cannot boot

Joined
Dec 30, 2010
Messages
1,221 (0.25/day)
Location
Canada
System Name Brutus
Processor i5 4690k @4.7Ghz (Watercooled)
Motherboard z97 MSI Gaming 5
Cooling NZXT Kraken x61 AIO watercooler
Memory Gskill Ripjaws 8gb (2x4gb) 1600mhz 7-8-7-24
Video Card(s) MSI Gaming GTX 980ti x2 (sli)
Storage 1 SSD 64GB (OS) + 2x500GB WesternDigital RAID 0
Display(s) YAMAKASI Catleap q270 SE 27inch Glossy 2560x1440
Case NZXT Phantom
Audio Device(s) ASUS Xonar DX
Power Supply Antec TPQ 1200w
Software Windows 7 (64 bit)
I have an msi gaming 5 z97 mobo
2x hdds (500gb) in raid 0
1x kingston ssd (64gb) which contains my windows 7 install.

I just sold my computer to a friend and somehow now he can'T boot.
He gets a black screen RIGHT after he boots up the computer with the A2 code at the bottom right.

He's got my PC connected to a HDTV through hdmi btw.
We tried disconnecting the HDDs and boot with only the SSD and we did the opposite as well.

Still the same boot with a2 message.

To enter the bios, we press delete, but all we get is a black screen... but this time with NO a2 message... with nothing else showing on screen afterwards ever...

mystified here. any tips?
we're able to boot from the windows 7 dvd and install windows on one of the HDDs but we just can't enter the bios...

which would allow me to SET THE BOOT order in the proper sequence... since the windows install is on the SSD it needs to start with the SSD... (right now I suspect it searches for the windows install on the HDDs which don'T have it of course)
 
Joined
Jul 25, 2006
Messages
12,147 (1.87/day)
Location
Nebraska, USA
System Name Brightworks Systems BWS-6 E-IV
Processor Intel Core i5-6600 @ 3.9GHz
Motherboard Gigabyte GA-Z170-HD3 Rev 1.0
Cooling Quality case, 2 x Fractal Design 140mm fans, stock CPU HSF
Memory 32GB (4 x 8GB) DDR4 3000 Corsair Vengeance
Video Card(s) EVGA GEForce GTX 1050Ti 4Gb GDDR5
Storage Samsung 850 Pro 256GB SSD, Samsung 860 Evo 500GB SSD
Display(s) Samsung S24E650BW LED x 2
Case Fractal Design Define R4
Power Supply EVGA Supernova 550W G2 Gold
Mouse Logitech M190
Keyboard Microsoft Wireless Comfort 5050
Software W10 Pro 64-bit
I am assuming this computer was transported to your friends house so maybe a power or data connection was shook loose during the move. Make sure all cables are securely fastened.

I would also try connecting to a monitor instead of the TV - or at least through a D-Sub (VGA) or DVI connector, instead of HDMI.

Finally, you should be able to reset the BIOS by pulling the battery for 15 - 20 seconds.
 
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