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6870 Went from 60fps to 22fps

Discussion in 'AMD / ATI' started by Ravenas, Apr 23, 2013.

  1. TheGuruStud

    TheGuruStud

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    I know, I just wanted to point it out even if off topic b/c it's a big deal :eek:
    If he gets other games going and SC2 still sucks, then that would be an answer :p
  2. Aquinus

    Aquinus Resident Wat-man

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    Where did you get that 30% from? The screenshot of GPU-Z shows his fan speed higher than that unless I'm missing something.

    Edit: Never mind, found it.
    Have you cleaned the card out since then? GPU-Z doesn't show it running that hot or that slow. Similar thing happened to my TwinFrozr 6870. It was running 85*C during the summer for a while before I realized the TIM had dried out (I wasn't paying attention as I hadn't been overclocking my GPUs for a while.) 85-90*C won't kill a 6870 but it's certainly not the kind of temperatures you want to run it at all the time if you can help it. Mine didn't artifact when it got that hot either.
  3. Ravenas

    Ravenas

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    SPOILER ALERT:

    It was the card.

    New card GPUz:

    [​IMG]

    I'm going to try to clean it tomorrow. Performance jumped up to 35fps during heavy fights. Very very smooth as before.

    Before using GPUz it was manually set to 30%. Was once as low as 25% for a long time.
  4. Aquinus

    Aquinus Resident Wat-man

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    I would test that 6870 in another machine just to make sure that it really is the GPU. I'm still just a little skeptical.
  5. Ravenas

    Ravenas

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    I'm going to test it but first I'm going to clean it. I've been wanting to upgrade my card, was just trying to hold off until next gen.
  6. DayKnight

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    Sell it now. Should go for a couple of bucks.
  7. Aquinus

    Aquinus Resident Wat-man

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    Or he should test it first before he just gets rid of it considering it would be a shame (for him,) if he sold it for 20 dollars because he thought it was a dud but come to find out it was something a simple as drivers.

    Don't sell it until you test it in another box.
  8. Sound_Card New Member

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    XFX has a lifetime warranty if I remember right. I would ask them about it and get a replacement from them before the possibility of selling off a dud.
  9. WhiteLotus

    WhiteLotus

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    So fixed it now? And the problem was the card?
  10. Aquinus

    Aquinus Resident Wat-man

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    The problem went away when he switched the cards. I wouldn't go so far to say it was the card itself yet.
  11. Mindweaver

    Mindweaver Moderato®™ Staff Member

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    If all he did was switch out the 6870 with another 6870 and it fixed it... Why would it be the drive? Clearly the driver is working. I'd say it's the card. I would pull the cooler and re-apply thermal compound then test the card again and if that didn't fix it then I'd get a new card. You can try cleaning your drivers again completely using something like driver sweeper, but I'm sure you already done that before you borrowed the other card.
    Crunching for Team TPU
  12. Ravenas

    Ravenas

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    Yes I've cleaned the drivers many times now.

    I just registered the card on the XFX website and filed a support ticket. Hopefully I hear something back soon.
    Last edited: Apr 30, 2013
  13. Mindweaver

    Mindweaver Moderato®™ Staff Member

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    Nice! Hopefully you get a new card. :toast:
    Crunching for Team TPU
  14. Aquinus

    Aquinus Resident Wat-man

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    If I were to use my reference 6870 then swap it with my newer TwinFrozr 6870 it will completely reload the drivers and reset everything. No driver settings or configurations would be carried over from the first card. If there was something truly wrong with the card (other than temperatures,) I find it very hard to believe that it would run slower as opposed to causing errors or generating artifacts. No artifacts or errors and lack of full GPU load isn't convincing me that the hardware is bad.

    Why is everyone so opposed to testing it in another computer just to make sure? Jeez.

    That would be the best option because then you wouldn't need to test it; they'll do that for you. Although you'll find out quickly if they send it back and say the card is fine, so either way you should get back a working card weather or not it is the same one. :cool:
  15. Ravenas

    Ravenas

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    I like XFX cards, unfortunately they aren't exclusive to AMD, but I never thought I would have to use the lifetime warranty. This card is a small form factor of the larger reference design.
  16. Ravenas

    Ravenas

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    I actually tested it this morning on a Phenom tri core, same results.
    Last edited: Apr 30, 2013
    Mindweaver and Aquinus say thanks.
  17. Ravenas

    Ravenas

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    Here is the replay from xfx:


    I'm going to try reapplying the thermal paste. I have some laying around so it's worth a shot.
  18. Ravenas

    Ravenas

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    I reapplied some thermal paste and my performance improved significantly.

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