• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

AMD APU issue power on, sleep (solved)

Joined
Jan 17, 2010
Messages
12,280 (2.36/day)
Location
Oregon
System Name Juliette // HTPC
Processor Intel i7 9700K // AMD Ryzen 5 5600G
Motherboard ASUS Prime Z390X-A // ASRock B550 ITX-AC
Cooling Noctua NH-U12 Black // Stock
Memory Corsair DDR4 3600 32gb //G.SKILL Trident Z Royal Series 16GB (2 x 8GB) 3600
Video Card(s) ASUS RTX4070 OC// GTX 1650
Storage Samsung 970 EVO NVMe 1Tb, Intel 665p Series M.2 2280 1TB // Samsung 1Tb SSD
Display(s) ASUS VP348QGL 34" Quad HD 3440 x 1440 // 55" LG 4K SK8000 Series
Case Seasonic SYNCRO Q7// Silverstone Granada GD05
Audio Device(s) Focusrite Scarlett 4i4 // HDMI to Samsung HW-R650 sound bar
Power Supply Seasonic SYNCRO 750 W // CORSAIR Vengeance 650M
Mouse Cooler Master MM710 53G
Keyboard Logitech 920-009300 G512 SE
Software Windows 10 Pro // Windows 10 Pro
This is probably a rant. But maybe you can think of something I haven't. Maybe I looking for a reason to switch my last AMD board to Intel.

2 year old ASRock FM2A85X-ITX. Its my HTPC in my living room and my server for the house. CPU is an A10-6800 no overclock. The most resent problem is if you shut it down it wont start back up. Even if you power it down or reset the BIOS. Un plug and plug back in some time it will start. Let it sit also helps. I thought PSU pulled it out Seasonic G550 was going to RMA it. Got it on the bench and test it. Works fine. Put it back worked for awhile problem returned. Latest BIOS. BIOS reset doesn't work sometimes. You have to mess with it. Another issue Hit the sleep power button and it will not wake back up. Even if you un plug it. It just resume sleep mode. I don't know how I fixed that but its running for now. Pain in the ass. I'm ordering an Intel board. Unless you have an idea.

BIOS 1.60
 
Last edited:

[Ion]

WCG Team Assistant
Joined
Sep 15, 2009
Messages
13,391 (2.51/day)
Location
Raleigh, North Carolina, United States
System Name Niedersachsen / Ribe / Minsk
Processor i3 3240 / i7-3520M / 4x Opteron 6376 @ 2.86GHz
Motherboard BIOSTAR H61M / HP Q77 / Supermicro H8QG7
Cooling Stock / Stock / 4x 1U G34
Memory 1x8GB / 2x4GB / 4x4GB
Video Card(s) GTX260 / Intel HD 4000 / nVidia GT310
Storage 80GB Intel SSD / 256GB Intel SSD / 2x 60GB SSD (RAID1)
Display(s) Dell 3007 + HP 2245w / 12.1" 1366x768 / None
Case Antec NSK3480 / HP / Supermicro 1U
Audio Device(s) Onboard
Power Supply Enermax 500W / HP 130W / Supermicro Gold 1400W
Keyboard IBM Model M
Software Windows 7 (Niedersachsen/Ribe) / Linux Mint 17.2 (Minsk)
This seems more indicative of a flaky board than an AMD issue. I've had a number of APU systems (A10-5800B) and they've all done a stellar job for their intended use purpose. Why not RMA the board, or try another one?
 
Joined
Jan 17, 2010
Messages
12,280 (2.36/day)
Location
Oregon
System Name Juliette // HTPC
Processor Intel i7 9700K // AMD Ryzen 5 5600G
Motherboard ASUS Prime Z390X-A // ASRock B550 ITX-AC
Cooling Noctua NH-U12 Black // Stock
Memory Corsair DDR4 3600 32gb //G.SKILL Trident Z Royal Series 16GB (2 x 8GB) 3600
Video Card(s) ASUS RTX4070 OC// GTX 1650
Storage Samsung 970 EVO NVMe 1Tb, Intel 665p Series M.2 2280 1TB // Samsung 1Tb SSD
Display(s) ASUS VP348QGL 34" Quad HD 3440 x 1440 // 55" LG 4K SK8000 Series
Case Seasonic SYNCRO Q7// Silverstone Granada GD05
Audio Device(s) Focusrite Scarlett 4i4 // HDMI to Samsung HW-R650 sound bar
Power Supply Seasonic SYNCRO 750 W // CORSAIR Vengeance 650M
Mouse Cooler Master MM710 53G
Keyboard Logitech 920-009300 G512 SE
Software Windows 10 Pro // Windows 10 Pro
I just checked its still under warranty acording to Newegg 3 year. ASRock says one year to authorized dealers. I'm just tied of this board

Ill e mail ASRock
 

[Ion]

WCG Team Assistant
Joined
Sep 15, 2009
Messages
13,391 (2.51/day)
Location
Raleigh, North Carolina, United States
System Name Niedersachsen / Ribe / Minsk
Processor i3 3240 / i7-3520M / 4x Opteron 6376 @ 2.86GHz
Motherboard BIOSTAR H61M / HP Q77 / Supermicro H8QG7
Cooling Stock / Stock / 4x 1U G34
Memory 1x8GB / 2x4GB / 4x4GB
Video Card(s) GTX260 / Intel HD 4000 / nVidia GT310
Storage 80GB Intel SSD / 256GB Intel SSD / 2x 60GB SSD (RAID1)
Display(s) Dell 3007 + HP 2245w / 12.1" 1366x768 / None
Case Antec NSK3480 / HP / Supermicro 1U
Audio Device(s) Onboard
Power Supply Enermax 500W / HP 130W / Supermicro Gold 1400W
Keyboard IBM Model M
Software Windows 7 (Niedersachsen/Ribe) / Linux Mint 17.2 (Minsk)
Well, I'd give that a shot and see what comes of it. Seems like the cheapest solution available.
 
Joined
Jan 17, 2010
Messages
12,280 (2.36/day)
Location
Oregon
System Name Juliette // HTPC
Processor Intel i7 9700K // AMD Ryzen 5 5600G
Motherboard ASUS Prime Z390X-A // ASRock B550 ITX-AC
Cooling Noctua NH-U12 Black // Stock
Memory Corsair DDR4 3600 32gb //G.SKILL Trident Z Royal Series 16GB (2 x 8GB) 3600
Video Card(s) ASUS RTX4070 OC// GTX 1650
Storage Samsung 970 EVO NVMe 1Tb, Intel 665p Series M.2 2280 1TB // Samsung 1Tb SSD
Display(s) ASUS VP348QGL 34" Quad HD 3440 x 1440 // 55" LG 4K SK8000 Series
Case Seasonic SYNCRO Q7// Silverstone Granada GD05
Audio Device(s) Focusrite Scarlett 4i4 // HDMI to Samsung HW-R650 sound bar
Power Supply Seasonic SYNCRO 750 W // CORSAIR Vengeance 650M
Mouse Cooler Master MM710 53G
Keyboard Logitech 920-009300 G512 SE
Software Windows 10 Pro // Windows 10 Pro
I had issues from the gate with this board. Mostly the BIOS was awful. It is slow to boot. Sometimes it does this count down 9 -1 then boots. I e mailed them. Will see what they say

Ill just leave it running 24/7
 
Joined
Jan 17, 2010
Messages
12,280 (2.36/day)
Location
Oregon
System Name Juliette // HTPC
Processor Intel i7 9700K // AMD Ryzen 5 5600G
Motherboard ASUS Prime Z390X-A // ASRock B550 ITX-AC
Cooling Noctua NH-U12 Black // Stock
Memory Corsair DDR4 3600 32gb //G.SKILL Trident Z Royal Series 16GB (2 x 8GB) 3600
Video Card(s) ASUS RTX4070 OC// GTX 1650
Storage Samsung 970 EVO NVMe 1Tb, Intel 665p Series M.2 2280 1TB // Samsung 1Tb SSD
Display(s) ASUS VP348QGL 34" Quad HD 3440 x 1440 // 55" LG 4K SK8000 Series
Case Seasonic SYNCRO Q7// Silverstone Granada GD05
Audio Device(s) Focusrite Scarlett 4i4 // HDMI to Samsung HW-R650 sound bar
Power Supply Seasonic SYNCRO 750 W // CORSAIR Vengeance 650M
Mouse Cooler Master MM710 53G
Keyboard Logitech 920-009300 G512 SE
Software Windows 10 Pro // Windows 10 Pro
ASRock e mailed me back. They will replace the board he said. I have to wait for the RMA department to contact me.
 

cdawall

where the hell are my stars
Joined
Jul 23, 2006
Messages
27,680 (4.27/day)
Location
Houston
System Name All the cores
Processor 2990WX
Motherboard Asrock X399M
Cooling CPU-XSPC RayStorm Neo, 2x240mm+360mm, D5PWM+140mL, GPU-2x360mm, 2xbyski, D4+D5+100mL
Memory 4x16GB G.Skill 3600
Video Card(s) (2) EVGA SC BLACK 1080Ti's
Storage 2x Samsung SM951 512GB, Samsung PM961 512GB
Display(s) Dell UP2414Q 3840X2160@60hz
Case Caselabs Mercury S5+pedestal
Audio Device(s) Fischer HA-02->Fischer FA-002W High edition/FA-003/Jubilate/FA-011 depending on my mood
Power Supply Seasonic Prime 1200w
Mouse Thermaltake Theron, Steam controller
Keyboard Keychron K8
Software W10P
Asrock boards are well asrock boards. I am not a huge fan I already blew up the one I got within a couple of days.
 
Joined
Jan 17, 2010
Messages
12,280 (2.36/day)
Location
Oregon
System Name Juliette // HTPC
Processor Intel i7 9700K // AMD Ryzen 5 5600G
Motherboard ASUS Prime Z390X-A // ASRock B550 ITX-AC
Cooling Noctua NH-U12 Black // Stock
Memory Corsair DDR4 3600 32gb //G.SKILL Trident Z Royal Series 16GB (2 x 8GB) 3600
Video Card(s) ASUS RTX4070 OC// GTX 1650
Storage Samsung 970 EVO NVMe 1Tb, Intel 665p Series M.2 2280 1TB // Samsung 1Tb SSD
Display(s) ASUS VP348QGL 34" Quad HD 3440 x 1440 // 55" LG 4K SK8000 Series
Case Seasonic SYNCRO Q7// Silverstone Granada GD05
Audio Device(s) Focusrite Scarlett 4i4 // HDMI to Samsung HW-R650 sound bar
Power Supply Seasonic SYNCRO 750 W // CORSAIR Vengeance 650M
Mouse Cooler Master MM710 53G
Keyboard Logitech 920-009300 G512 SE
Software Windows 10 Pro // Windows 10 Pro
Yea I still think Im going to switch. Ill sell it if they RMA it
 
Joined
Jan 17, 2010
Messages
12,280 (2.36/day)
Location
Oregon
System Name Juliette // HTPC
Processor Intel i7 9700K // AMD Ryzen 5 5600G
Motherboard ASUS Prime Z390X-A // ASRock B550 ITX-AC
Cooling Noctua NH-U12 Black // Stock
Memory Corsair DDR4 3600 32gb //G.SKILL Trident Z Royal Series 16GB (2 x 8GB) 3600
Video Card(s) ASUS RTX4070 OC// GTX 1650
Storage Samsung 970 EVO NVMe 1Tb, Intel 665p Series M.2 2280 1TB // Samsung 1Tb SSD
Display(s) ASUS VP348QGL 34" Quad HD 3440 x 1440 // 55" LG 4K SK8000 Series
Case Seasonic SYNCRO Q7// Silverstone Granada GD05
Audio Device(s) Focusrite Scarlett 4i4 // HDMI to Samsung HW-R650 sound bar
Power Supply Seasonic SYNCRO 750 W // CORSAIR Vengeance 650M
Mouse Cooler Master MM710 53G
Keyboard Logitech 920-009300 G512 SE
Software Windows 10 Pro // Windows 10 Pro
Update: got it apart and tested everything on the bench. I's the Seasonic G 550. Sometimes it starts sometimes it doesn't. More often it doesn't. Still under warranty so ill send it in.

I take back everything I was complaining about AMD. I threw in another PSU Enermax 350 and everything works perfect. Its nice to have sleep mode back *^@#! Seasonic
 
Last edited:

[Ion]

WCG Team Assistant
Joined
Sep 15, 2009
Messages
13,391 (2.51/day)
Location
Raleigh, North Carolina, United States
System Name Niedersachsen / Ribe / Minsk
Processor i3 3240 / i7-3520M / 4x Opteron 6376 @ 2.86GHz
Motherboard BIOSTAR H61M / HP Q77 / Supermicro H8QG7
Cooling Stock / Stock / 4x 1U G34
Memory 1x8GB / 2x4GB / 4x4GB
Video Card(s) GTX260 / Intel HD 4000 / nVidia GT310
Storage 80GB Intel SSD / 256GB Intel SSD / 2x 60GB SSD (RAID1)
Display(s) Dell 3007 + HP 2245w / 12.1" 1366x768 / None
Case Antec NSK3480 / HP / Supermicro 1U
Audio Device(s) Onboard
Power Supply Enermax 500W / HP 130W / Supermicro Gold 1400W
Keyboard IBM Model M
Software Windows 7 (Niedersachsen/Ribe) / Linux Mint 17.2 (Minsk)
Well, I'm surprised to see a Seasonic fail on you--I've had nothing but excellent luck with them. I'm glad it's still under warranty!
 
Joined
Jan 17, 2010
Messages
12,280 (2.36/day)
Location
Oregon
System Name Juliette // HTPC
Processor Intel i7 9700K // AMD Ryzen 5 5600G
Motherboard ASUS Prime Z390X-A // ASRock B550 ITX-AC
Cooling Noctua NH-U12 Black // Stock
Memory Corsair DDR4 3600 32gb //G.SKILL Trident Z Royal Series 16GB (2 x 8GB) 3600
Video Card(s) ASUS RTX4070 OC// GTX 1650
Storage Samsung 970 EVO NVMe 1Tb, Intel 665p Series M.2 2280 1TB // Samsung 1Tb SSD
Display(s) ASUS VP348QGL 34" Quad HD 3440 x 1440 // 55" LG 4K SK8000 Series
Case Seasonic SYNCRO Q7// Silverstone Granada GD05
Audio Device(s) Focusrite Scarlett 4i4 // HDMI to Samsung HW-R650 sound bar
Power Supply Seasonic SYNCRO 750 W // CORSAIR Vengeance 650M
Mouse Cooler Master MM710 53G
Keyboard Logitech 920-009300 G512 SE
Software Windows 10 Pro // Windows 10 Pro
I think Ill leave the Enermax 350w in it. I hooked up a watt meter and its only pulls 210w with all the fans full and running OCCT Power supply test. The Enermax fan a little louder though but I can live with that. Ill just keep the Seasonc as a spare when it returns
 
Joined
Apr 29, 2014
Messages
4,180 (1.15/day)
Location
Texas
System Name SnowFire / The Reinforcer
Processor i7 10700K 5.1ghz (24/7) / 2x Xeon E52650v2
Motherboard Asus Strix Z490 / Dell Dual Socket (R720)
Cooling RX 360mm + 140mm Custom Loop / Dell Stock
Memory Corsair RGB 16gb DDR4 3000 CL 16 / DDR3 128gb 16 x 8gb
Video Card(s) GTX Titan XP (2025mhz) / Asus GTX 950 (No Power Connector)
Storage Samsung 970 1tb NVME and 2tb HDD x4 RAID 5 / 300gb x8 RAID 5
Display(s) Acer XG270HU, Samsung G7 Odyssey (1440p 240hz)
Case Thermaltake Cube / Dell Poweredge R720 Rack Mount Case
Audio Device(s) Realtec ALC1150 (On board)
Power Supply Rosewill Lightning 1300Watt / Dell Stock 750 / Brick
Mouse Logitech G5
Keyboard Logitech G19S
Software Windows 11 Pro / Windows Server 2016
Quite odd but its good you found out what was causing the issue. I built 2 systems with the Asrock ITX board on FM2/+ and they both were pretty good (Minus the lack of an heatspreader over the power phases on the board which made me have to be creative with cooling.

Happens though, PSU's no matter how great a brand/OEM they are all have a chance at failing. Glad you got it fixed!
 
Top