- Joined
- Jul 25, 2006
- Messages
- 12,318 (1.89/day)
- Location
- Nebraska, USA
| System Name | Brightworks Systems BWS-6 E-IV |
|---|---|
| Processor | Intel Core i5-6600 @ 3.9GHz |
| Motherboard | Gigabyte GA-Z170-HD3 Rev 1.0 |
| Cooling | Quality case, 2 x Fractal Design 140mm fans, stock CPU HSF |
| Memory | 32GB (4 x 8GB) DDR4 3000 Corsair Vengeance |
| Video Card(s) | EVGA GEForce GTX 1050Ti 4Gb GDDR5 |
| Storage | Samsung 850 Pro 256GB SSD, Samsung 860 Evo 500GB SSD |
| Display(s) | Samsung S24E650BW LED x 2 |
| Case | Fractal Design Define R4 |
| Power Supply | EVGA Supernova 550W G2 Gold |
| Mouse | Logitech M190 |
| Keyboard | Microsoft Wireless Comfort 5050 |
| Software | W10 Pro 64-bit |
Too bad they didn't give you some sort of estimated time for the repair to happen. I suspect your issue is not very high on their priority list, and certainly, depending on weather and other unforeseen circumstances, could easily slip down the list. But I think if me, I would reply and ask for a "rough guess" as to when they might get to it. As it stands right now, it could still be 6 months or longer. 
One thing nice is now you have a name to contact and bug.
One thing nice is now you have a name to contact and bug.
