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Black Screen During Driver Update :(

Discussion in 'AMD / ATI' started by mrpubnoobz, Jul 6, 2012.

  1. mrpubnoobz New Member

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    I reinstalled my laptop back to factory settings, and I wanted to update the GPU drivers. But when I try, the screen turns black during the update, but the computer is still running. I was forced to turn off the computer and turn it back on. I used system restore, so now I'm using the default drivers that came with the laptop. Can you guys suggest anything?
  2. Law-II

    Law-II

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    Hi

    You have not included the make and model of the laptop and or the driver version number in your post?

    nb: go to the manufacturer web site and download drivers

    atb

    Law-II
  3. mrpubnoobz New Member

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    Sorry
    Acer Aspire TimelineX 5820TG
    Intel i5 450m 2.4 GHZ
    4GB Ram
    5650 2GB
    640GB HDD
    Law-II says thanks.
  4. mrpubnoobz New Member

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    Driver Packaging Version: 8.713.3.3-100420a-099253C-Acer
    Provider: ATI Technologies Inc.
    2D Driver Version: 8.01.01.1010
    2D Driver File Path: /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/CLASS/{4D36E968-E325-11CE-BFC1-08002BE10318}/0001
    Direct3D Version: 8.14.10.0735
    OpenGL Version: 6.14.10.9712
    Catalyst Control Center Version: 2010.0421.657.10561
    Law-II says thanks.
  5. Law-II

    Law-II

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  6. 95Viper

    95Viper

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    What Law-II said.

    It seems to be a newer driver than what you are showing in your post.

    Direct download link > AMD VGA Driver 64 bit 8.840.7.4000 218.3 MB 2012/04/11

    Goodluck
    :)
  7. FordGT90Concept

    FordGT90Concept "I go fast!1!11!1!"

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    ATI/AMD drivers do that flicker normally when installing drivers. The display is supposed to come back on 5-20 seconds later.

    Restarting a computer while installing drivers can corrupt the operating system.
    Crunching for Team TPU
  8. WhiteNoise

    WhiteNoise

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    This happens to me if I'm running two monitors. All I have to do is wait for the screen to go black during the ati driver install, and then swap my main HDMI cable to the second monitor and the picture pops up. Once I reboot the picture will be back at the main screen.

    I have no idea why this happens but it does and it only happens with ati. (In my experience)

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