1. Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

blue screen

Discussion in 'General Hardware' started by brad59, Oct 23, 2009.

  1. brad59 New Member

    Joined:
    Oct 23, 2009
    Messages:
    8 (0.00/day)
    Thanks Received:
    0
    Hi all, Please bear with me as I'm not very computer literate lol!
    My daughters laptop (old dell c400) just went to a blue screen when starting up! Anyway,was told to re-load windows disc. However there's no cd drive or floppy drive!
    Found an old external floppy drive but don't have windows on floppy!
    Also ran diognostics and it passed everything until it came to DST SHORT STATUS TEST,then came up failed! Any suggestions or is it a brick?:banghead:
  2. sneekypeet

    sneekypeet Unpaid Babysitter Staff Member

    Joined:
    Apr 12, 2006
    Messages:
    21,474 (7.10/day)
    Thanks Received:
    5,987
    Is there any vital info on the drive?

    looking on the net, it is likely HDD failure (worst case), sectors being corrupt (possibly fixable), to the operating system being corrupt (rewrite should solve it)

    If you dont have any info needed, and you have a desktop, via adapters you could boot the laptop drive and test things deeper and use said desktops CD drive to write the OS.
    brad59 says thanks.
  3. DRDNA

    DRDNA

    Joined:
    Feb 19, 2006
    Messages:
    4,768 (1.55/day)
    Thanks Received:
    561
    Location:
    New York
    did you try booting to safe mode then running check disk with repair?

    Welcome to TPU!!!!
    brad59 says thanks.
  4. brad59 New Member

    Joined:
    Oct 23, 2009
    Messages:
    8 (0.00/day)
    Thanks Received:
    0
    O.K. Sorry to sound thick, but what adapters woul I need?
  5. brad59 New Member

    Joined:
    Oct 23, 2009
    Messages:
    8 (0.00/day)
    Thanks Received:
    0
    Tried safe mode, same blue screen!
  6. brad59 New Member

    Joined:
    Oct 23, 2009
    Messages:
    8 (0.00/day)
    Thanks Received:
    0
    Just a thought, but could I Put windows on usb pen drive and try it that way?
  7. Solaris17

    Solaris17 Creator Solaris Utility DVD

    Joined:
    Aug 16, 2005
    Messages:
    17,067 (5.23/day)
    Thanks Received:
    3,502
    Location:
    Florida
    you can try but it all depends on if the laptop supports usb boots...i dont think my C500 does
  8. sneekypeet

    sneekypeet Unpaid Babysitter Staff Member

    Joined:
    Apr 12, 2006
    Messages:
    21,474 (7.10/day)
    Thanks Received:
    5,987
    Circled below in red is the critter, googling now for the correct terminology and pricing.

    removed image as now I rememberd the one shown is for an optical drive not a HDD:(
    Last edited: Oct 23, 2009
    brad59 says thanks.
  9. Solaris17

    Solaris17 Creator Solaris Utility DVD

    Joined:
    Aug 16, 2005
    Messages:
    17,067 (5.23/day)
    Thanks Received:
    3,502
    Location:
    Florida
    brad59 says thanks.
  10. brad59 New Member

    Joined:
    Oct 23, 2009
    Messages:
    8 (0.00/day)
    Thanks Received:
    0
  11. sneekypeet

    sneekypeet Unpaid Babysitter Staff Member

    Joined:
    Apr 12, 2006
    Messages:
    21,474 (7.10/day)
    Thanks Received:
    5,987
    well Im assuming the HDD in that lappy is IDE, so you might not need that specific one, but you will need a way to adapt the smaller IDE port of the lappy drive to either a larger IDE for a desktop, or to SATA if the desktop has that option.

    Without having the drive and PC at my disposal, I am just guessing as to a specific one.

    Will it fix the issue, no. But it should allow you to diagnose it better and see if there is a chance at revival, over just buying a new drive for the lappy, and still having no way to write the OS;)
    brad59 says thanks.
  12. erocker

    erocker Super Moderator Staff Member

    Joined:
    Jul 19, 2006
    Messages:
    39,514 (13.50/day)
    Thanks Received:
    13,918
    It is very common for the DST SHORT STATUS TEST error to occur when the hard drive is on it's way out. The hard drive most likely has some bad sectors on it. That being said, I'm looking into how Dell would want to go about reinstalling an O/S.
    brad59 says thanks.
  13. brad59 New Member

    Joined:
    Oct 23, 2009
    Messages:
    8 (0.00/day)
    Thanks Received:
    0
    WOW! I think it's probably too technical for me.Can I buy an hdd with os already on?
  14. phanbuey

    phanbuey

    Joined:
    Nov 13, 2007
    Messages:
    5,200 (2.13/day)
    Thanks Received:
    973
    Location:
    Miami
    not really since the OS usually installs drivers and all the stuff specific to the computer that its installed on

    you can use another laptop to install an os onto a new drive, and then just pop it into the laptop... dont activate the OS until after its in the OLD machine, and be prepared to give it a new key if its XP, because it will lock itself after it detects a new MB.

    If you're lucky you will have minimal problems.
    brad59 says thanks.
  15. brad59 New Member

    Joined:
    Oct 23, 2009
    Messages:
    8 (0.00/day)
    Thanks Received:
    0
    Thanks for the advice I'll give it a try!
  16. erocker

    erocker Super Moderator Staff Member

    Joined:
    Jul 19, 2006
    Messages:
    39,514 (13.50/day)
    Thanks Received:
    13,918
    As far as getting anything bootable for your laptop you need a Dell Media Port cable and drive. You could try contacting Dell support to see what they offer for you.

    If you have a local computer shop, they would put a copy of Windows on a new drive for you, but it would probablly end up costing more than the laptop is worth.

    Phanbuey has good advice. :toast:
    phanbuey and brad59 say thanks.
  17. brad59 New Member

    Joined:
    Oct 23, 2009
    Messages:
    8 (0.00/day)
    Thanks Received:
    0
    Thanks erocker and all, for advice. I'd like to comment on this great site and helpful members.!
    I'm glad I stumbled across it!:toast:

Currently Active Users Viewing This Thread: 1 (0 members and 1 guest)

Share This Page