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Bsod

Discussion in 'General Software' started by ChrisOz, Jan 29, 2011.

  1. ChrisOz New Member

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    Hey guys i was wondering if someone can help with a Bsod prob please. I have debug profile which ill attach if theres anything else needed please advise and ill repost it.
    Thanks heaps in advance and i hope ive posted in the right area :)

    chrisOz
    Code:
    
    Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Public\012811-20482-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    WARNING: Whitespace at end of path element
    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
    
    
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16617.x86fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0x8283d000 PsLoadedModuleList = 0x82985810
    Debug session time: Fri Jan 28 21:23:29.119 2011 (UTC + 11:00)
    System Uptime: 0 days 1:50:10.789
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .........................
    Loading User Symbols
    Loading unloaded module list
    ......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {5baebc04, 1c, 0, 828a8b1f}
    
    Probably caused by : amdk8.sys ( amdk8!C1Halt+4 )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 5baebc04, memory referenced
    Arg2: 0000001c, IRQL
    Arg3: 00000000, bitfield :
    	bit 0 : value 0 = read operation, 1 = write operation
    	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: 828a8b1f, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from 829a5718
    Unable to read MiSystemVaType memory at 82985160
     5baebc04 
    
    CURRENT_IRQL:  1c
    
    FAULTING_IP: 
    nt!KeAccumulateTicks+4e
    828a8b1f f00fc70f        lock cmpxchg8b qword ptr [edi]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xA
    
    PROCESS_NAME:  System
    
    TRAP_FRAME:  807e3b44 -- (.trap 0xffffffff807e3b44)
    ErrCode = 00000000
    eax=64563a10 ebx=64566120 ecx=0000000f edx=0000000f esi=807c7120 edi=807ca4b8
    eip=828a8b1f esp=807e3bb8 ebp=807e3bd8 iopl=0         nv up ei pl nz na pe nc
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010206
    nt!KeAccumulateTicks+0x4e:
    828a8b1f f00fc70f        lock cmpxchg8b qword ptr [edi] ds:0023:807ca4b8=????????????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from 828a8b1f to 8288382b
    
    STACK_TEXT:  
    807e3b44 828a8b1f badb0d00 0000000f 8657ad48 nt!KiTrap0E+0x2cf
    807e3bd8 828a8362 00002710 00000000 00067700 nt!KeAccumulateTicks+0x4e
    807e3c18 82809430 00000002 000000d1 807e3d20 nt!KeUpdateRunTime+0x145
    807e3c18 8cbdbbb6 00000002 000000d1 807e3d20 hal!HalpClockInterruptPn+0x158
    807e3c98 828c26b5 868f9030 807cc800 807c7000 amdk8!C1Halt+0x4
    807e3d20 828a500d 00000000 0000000e 00000000 nt!PoIdle+0x538
    807e3d24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0xd
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    amdk8!C1Halt+4
    8cbdbbb6 c3              ret
    
    SYMBOL_STACK_INDEX:  4
    
    SYMBOL_NAME:  amdk8!C1Halt+4
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: amdk8
    
    IMAGE_NAME:  amdk8.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bbf07
    
    FAILURE_BUCKET_ID:  0xA_amdk8!C1Halt+4
    
    BUCKET_ID:  0xA_amdk8!C1Halt+4
    
    Followup: MachineOwner
    ---------
    
    
     
  2. Fatal

    Fatal

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    I would run a memtest to be sure its not the memory. I recall when I would get that IRQL_NOT_LESS_OR_EQUAL it was the memory for my system.

    Memtest86 http://www.memtest86.com/
     
    Last edited: Jan 29, 2011
  3. IINexusII

    IINexusII

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    amd drivers?
     
  4. Chevalr1c

    Chevalr1c

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    There is a fork of that project, that is more actively maintained. It is called Memtest86+ (note the plus).
    An iso image of the cd can be found here (note: it is zipped, unpack it to get hold of the original .iso file). Let us know if u need help with burning the cd properly (choose "burn image", don't treat it as a usual data cd) or with the program itself.
     
    Crunching for Team TPU
  5. 95Viper

    95Viper

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    Agree on running memory test...

    Check your processor temps.
    Dis-able any overclock, check your cool'n'quiet settings. Maybe reset your CMOS(Bios).
    Update to the latest amd drivers for your pc. As, IINexusII stated.

    Maybe, run a virus scan, for the heck of it.

    EDIT:

    Open an administrative command prompt
    Run "sfc /scannow" (without the quotes and a space between the "c" and "/" )

    See if it finds any errors.
     
  6. ChrisOz New Member

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    Wow fast replys thanks guys :) im on it and will do everything that was posted shall reply when done :)
     
  7. ChrisOz New Member

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    Ok so i did what u guys said, i had oc software on the machine but nothing was set to overclock so i uninstalled the software any way, i did a virus scan came back clean, did the sfc/scannow scan came back integrity fine no errors there i reset bios to default and then noticed cool n quiet was disabled so re-enabled it. Then had to go shopping with the missus lol and now have to get ready for barbie and beers with friends. So unfortunately i havent had time to test it yet but shall do later tonight or frist thing tomorrow. Thanks for the replies so far i really appreciate it :) shall repost when i get a chance hoping cool n quiet was the prob oh and memtest no errors although i did notice ecc was disabled but as from my knowledge thats just for server machines isnt it?

    any way thanks guys back soon :)
     
  8. Chevalr1c

    Chevalr1c

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    Indeed, ECC is a feature only found in server RAM.
     
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  9. de.das.dude

    de.das.dude Pro Indian Modder

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    disable cool and quiet.
     
  10. Chevalr1c

    Chevalr1c

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    How can C&C cause problems? Just a question. :)
     
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  11. de.das.dude

    de.das.dude Pro Indian Modder

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    well. if the mobos crappy.
    or the PSU is crappy. the mobo's bios results in unexpectedly providing too low volts when undervolting for cool n quiet.

    thats when u get BSOD.
     
    Chevalr1c says thanks.
  12. ChrisOz New Member

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    mmm k didnt see the disable cool n quiet i will do that. Its a brand new mobo but i know that doesnt mean anything, anyway i also forgot to say that when the pc is shutdown the lights on the keyboard are still on eg:lit up. I got another BSOD today just now infact im posting from another pc but alas this time it didnt give me a .dmp file to go by so i cant update much else..any clues?
     
  13. de.das.dude

    de.das.dude Pro Indian Modder

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    lights on even after shut down is ok.
    it means your mobo has multiple phases. this is useful in charging your phone etc through usb even after the computer is off.
    my mobo has this too.
     

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