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Can't install catalyst control center!

Discussion in 'General Hardware' started by [-Yoshi-], Jan 20, 2005.

  1. [-Yoshi-] New Member

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    Hi guys, i need help, i un-installed the catalyst control center and it refuses to install, i already tried several versions and even used the ati catalyst removal tool to clean all traces of the control center and still it won't install, it says:
    - The wizzard was interrupted before ATI Catalyst Control Center could be completely installed. :(
     
  2. [-Yoshi-] New Member

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    Here is the log:

    === Logging started: 20-01-2005 21:59:45 ===
    Action start 21:59:45: INSTALL.
    Action start 21:59:45: ISMsiServerStartup.
    Action ended 21:59:45: ISMsiServerStartup. Return value 1.
    Action start 21:59:45: ISStartup.
    1: The InstallScript engine version currently installed on this machine is adequate.
    1: Event 'E5945725' is created
    1: GetInstallDriver, Can not find InstallDriver in ROT table, Return Code = 0x800401e3
    1: {F08DAD55-0EB9-46FD-B083-6AC2B3B816B7}
    1: Extract supporting files
    1: Failed to extract _IsUser.dll, Ignore it.
    1: Failed to extract IGdi.dll, Ignore it.
    1: Ev1890832
    Action ended 21:59:46: ISStartup. Return value 1.
    Action start 21:59:46: ISSetupFilesExtract.
    1: Starting to extract setup files
    1: Getting SUPPORTDIR property :
    1: Extracting SetupFiles to: C:\DOCUME~1\Test\LOCALS~1\Temp\{F08DAD55-0EB9-46FD-B083-6AC2B3B816B7}
    1: Getting ISSetupFile table view
    1: Executing ISSetupFile table view
    1: Extracting Setup File:
    1: C:\DOCUME~1\Test\LOCALS~1\Temp\{F08DAD55-0EB9-46FD-B083-6AC2B3B816B7}\atiiscds.dll
    1: Extracting Setup File:
    1: C:\DOCUME~1\Test\LOCALS~1\Temp\{F08DAD55-0EB9-46FD-B083-6AC2B3B816B7}\atricdxx.dft
    1: Extracting Setup File:
    1: C:\DOCUME~1\Test\LOCALS~1\Temp\{F08DAD55-0EB9-46FD-B083-6AC2B3B816B7}\atricdxx.enu
    1: Extracting Setup File:
    1: C:\DOCUME~1\Test\LOCALS~1\Temp\{F08DAD55-0EB9-46FD-B083-6AC2B3B816B7}\aticds10.dll
    1: Extracting Setup File:
    1: C:\DOCUME~1\Test\LOCALS~1\Temp\{F08DAD55-0EB9-46FD-B083-6AC2B3B816B7}\atiicdxx.dll
    1: Extracting Setup File:
    1: C:\DOCUME~1\Test\LOCALS~1\Temp\{F08DAD55-0EB9-46FD-B083-6AC2B3B816B7}\atiicdxx.msi
    1: Extracting Setup File:
    1: C:\DOCUME~1\Test\LOCALS~1\Temp\{F08DAD55-0EB9-46FD-B083-6AC2B3B816B7}\atiicdxx.sys
    1: Extracting Setup File:
    1: C:\DOCUME~1\Test\LOCALS~1\Temp\{F08DAD55-0EB9-46FD-B083-6AC2B3B816B7}\atiicdxx.vxd
    1: Settign SUPPORTDIR property to: C:\DOCUME~1\Test\LOCALS~1\Temp\{F08DAD55-0EB9-46FD-B083-6AC2B3B816B7}
    1: Setting ISSETUPFILESCOMPLETED property
    Action ended 21:59:47: ISSetupFilesExtract. Return value 1.
    Action start 21:59:47: ScheduleReboot.
    Action ended 21:59:47: ScheduleReboot. Return value 1.
    Action start 21:59:47: ISSetAllUsers.
    1: InstallShield - ISSetAllUsers (Begin)
    1: Opening Database
    1: {A45E5009-EE44-4AFF-85DD-B393084C9AA1} 8.09 261
    1: Closing Database
    1: InstallShield - ISSetAllUsers (End)
    Action ended 21:59:47: ISSetAllUsers. Return value 1.
    Action start 21:59:47: AppSearch.
    Action ended 21:59:47: AppSearch. Return value 1.
    Action start 21:59:47: LaunchConditions.
    Action ended 21:59:47: LaunchConditions. Return value 1.
    Action start 21:59:47: SetupInitialization.
    Info 2898.Tahoma8, Tahoma, 0
    Info 2898.TahomaBold10, Tahoma, 0
    Action 21:59:47: SetupInitialization. Dialog created
    Action ended 21:59:47: SetupInitialization. Return value 1.
    Action start 21:59:47: FindRelatedProducts.
    Action ended 21:59:47: FindRelatedProducts. Return value 1.
    Action start 21:59:47: RunATICDS.
    Action ended 21:59:49: RunATICDS. Return value 3.
    Action start 21:59:49: SetupCompleteError.
    Action 21:59:49: SetupCompleteError. Dialog created
    Action start 22:00:01: ISCleanUpFatalExit.
    Action ended 22:00:01: ISCleanUpFatalExit. Return value 1.
    Action ended 22:00:01: SetupCompleteError. Return value 2.
    Action ended 22:00:01: INSTALL. Return value 3.
    1: MsiServerStartup ends
    Action ended 22:00:01: ISMsiServerStartup. Return value 0.
    Property(C): DiskPrompt = [1]
    Property(C): Registration = No
    Property(C): UpgradeCode = {A45E5009-EE44-4AFF-85DD-B393084C9AA1}
    Property(C): VersionNT = 501
    Property(C): ProgramFilesFolder = C:\Program Files\
    Property(C): AdminToolsFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools\
    Property(C): AppDataFolder = C:\Documents and Settings\Test\Application Data\
    Property(C): CommonAppDataFolder = C:\Documents and Settings\All Users\Application Data\
    Property(C): CommonFilesFolder = C:\Program Files\Common Files\
    Property(C): DesktopFolder = C:\Documents and Settings\All Users\Desktop\
    Property(C): FavoritesFolder = C:\Documents and Settings\Test\Favorites\
    Property(C): FontsFolder = C:\WINDOWS\Fonts\
    Property(C): LocalAppDataFolder = C:\Documents and Settings\Test\Local Settings\Application Data\
    Property(C): MyPicturesFolder = C:\Documents and Settings\Test\My Documents\My Pictures\
    Property(C): PersonalFolder = C:\Documents and Settings\Test\My Documents\
    Property(C): ProgramMenuFolder = C:\Documents and Settings\All Users\Start Menu\Programs\
    Property(C): SendToFolder = C:\Documents and Settings\Test\SendTo\
    Property(C): StartMenuFolder = C:\Documents and Settings\All Users\Start Menu\
    Property(C): StartupFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
    Property(C): System16Folder = C:\WINDOWS\system\
    Property(C): SystemFolder = C:\WINDOWS\system32\
    Property(C): SourceDir = C:\ATI\SUPPORT\wxp-catalyst-control-center-20455c-english\
    Property(C): TempFolder = C:\DOCUME~1\Test\LOCALS~1\Temp\
    Property(C): TemplateFolder = C:\Documents and Settings\All Users\Templates\
    Property(C): WindowsFolder = C:\WINDOWS\
    Property(C): WindowsVolume = C:\
    Property(C): ISSETUPFILESCOMPLETED = Completed
    Property(C): SUPPORTDIR = C:\DOCUME~1\Test\LOCALS~1\Temp\{F08DAD55-0EB9-46FD-B083-6AC2B3B816B7}
    Property(C): ff9ef67406aa11d5ab9800b0d02332eb = g
    Property(C): EXECUTEACTION = INSTALL
    Property(C): ISStartupEvent = E5945725
    Property(C): ACTION = INSTALL
    Property(C): VersionHandler = 3.00
    Property(C): ISCHECKFORPRODUCTUPDATES = 1
    Property(C): AgreeToLicense = No
    Property(C): _IsMaintenance = Change
    Property(C): SetupType = Typical
    Property(C): _IsSetupTypeMin = Typical
    Property(C): Display_IsBitmapDlg = 1
    Property(C): ALLUSERS = 1
    Property(C): ARPCOMMENTS = Free technical support for ATI products, available 24 hours a day through our customer care webform.
    Property(C): ARPCONTACT = Customer Support Department
    Property(C): ARPHELPLINK = http://www.ati.com/support/
    Property(C): ARPHELPTELEPHONE = 1-905-882-2600
    Property(C): ARPPRODUCTICON = ARPPRODUCTICON.exe
    Property(C): ARPURLINFOABOUT = http://www.ati.com
    Property(C): SOURCEDIR = C:\ATI\SUPPORT\wxp-catalyst-control-center-20455c-english\
    Property(C): ARPURLUPDATEINFO = http://www.ati.com/support/driver.html
    Property(C): ASICVAL = 0
    Property(C): ApplicationUsers = AllUsers
    Property(C): DWUSINTERVAL = 30
    Property(C): DefaultUIFont = Tahoma8
    Property(C): DialogCaption = InstallShield for Windows Installer
    Property(C): DisplayNameCustom = Custom
    Property(C): DisplayNameMinimal = Minimal
    Property(C): DisplayNameTypical = Typical
    Property(C): ErrorDialog = SetupError
    Property(C): INSTALLLEVEL = 100
    Property(C): ISSCRIPT_ENGINE_VERSION = 9.1.0.429
    Property(C): ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing from this machine. If available, please run ISScript.msi, or contact your support personnel for further assistance.
    Property(C): ISSCRIPT_VERSION_OLD = The InstallScript engine on this machine is older than the version required to run this setup. If available, please install the latest version of ISScript.msi, or contact your support personnel for further assistance.
    Property(C): InstallChoice = AR
    Property(C): PIDTemplate = 12345<###-%%%%%%%>@@@@@
    Property(C): ProductCode = {F08DAD55-0EB9-46FD-B083-6AC2B3B816B7}
    Property(C): ProductID = none
    Property(C): ProductLanguage = 1033
    Property(C): ProductName = ATI Catalyst Control Center
    Property(C): ProductVersion = 1.0.1760.38296
    Property(C): ProgressType0 = install
    Property(C): ProgressType1 = Installing
    Property(C): ProgressType2 = installed
    Property(C): ProgressType3 = installs
    Property(C): REBOOT = Force
    Property(C): RebootYesNo = Yes
    Property(C): ReinstallModeText = amus
    Property(C): SHOWLAUNCHPROGRAM = 0
    Property(C): SSVAL = 0
    Property(C): SYSTRAY = 1
    Property(C): SecureCustomProperties = ISACTIONPROP1
    Property(C): ISReleaseFlags = DUMMY
    Property(C): OriginalDatabase = C:\ATI\SUPPORT\wxp-catalyst-control-center-20455c-english\ATI Catalyst Control Center.msi
    Property(C): DATABASE = C:\DOCUME~1\Test\LOCALS~1\Temp\139290.msi
    Property(C): AdminUser = 1
    Property(C): ComputerName = YOSHI
    Property(C): WindowsBuild = 2600
    Property(C): UILevel = 5
    Property(C): LogonUser = Test
    Property(C): COMPANYNAME = Home
    Property(C): USERNAME = Steven Fernandes
    Property(C): Privileged = 1
    Property(C): Date = 20-01-2005
    Property(C): Time = 22:00:01
    Property(C): RedirectedDllSupport = 2
    Property(C): MsiWin32AssemblySupport = 5.1.2600.2180
    Property(C): MsiNetAssemblySupport = 1.1.4322.2032
    Property(C): TTCSupport = 1
    Property(C): ColorBits = 32
    Property(C): TextHeight = 16
    Property(C): BorderSide = 1
    Property(C): BorderTop = 1
    Property(C): CaptionHeight = 26
    Property(C): ScreenY = 768
    Property(C): ScreenX = 1024
    Property(C): SystemLanguageID = 1033
    Property(C): UserLanguageID = 2070
    Property(C): UserSID = S-1-5-21-1644491937-1993962763-1957994488-1006
    Property(C): VirtualMemory = 2704
    Property(C): PhysicalMemory = 1024
    Property(C): Intel = 6
    Property(C): ShellAdvtSupport = 1
    Property(C): OLEAdvtSupport = 1
    Property(C): GPTSupport = 1
    Property(C): RecentFolder = C:\Documents and Settings\Test\Recent\
    Property(C): PrintHoodFolder = C:\Documents and Settings\Test\PrintHood\
    Property(C): NetHoodFolder = C:\Documents and Settings\Test\NetHood\
    Property(C): RemoteAdminTS = 1
    Property(C): MsiNTProductType = 1
    Property(C): ServicePackLevelMinor = 0
    Property(C): ServicePackLevel = 2
    Property(C): VersionMsi = 3.00
    Property(C): VersionDatabase = 200
    Property(C): CLIENTPROCESSID = 2676
    Property(C): CLIENTUILEVEL = 0
    Property(C): CURRENTDIRECTORY = C:\ATI\SUPPORT\wxp-catalyst-control-center-20455c-english
    Property(C): PackagecodeChanging = 1
    Property(C): ProductState = -1
    Property(C): PackageCode = {570D065B-6B67-44DB-85E1-6D4C13D3916E}
    === Logging stopped: 20-01-2005 22:00:01 ===
    MSI (c) (74:CC) [22:00:01:608]: Product: ATI Catalyst Control Center -- Installation operation failed.
     
  3. kenling New Member

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    have u tried driver cleaner? do a google for it. it that fails i'd suggest uninstalling microsoft .NET as well.
     
  4. INSTG8R

    INSTG8R

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    well unfortunatly Drivercleaner wont clean out the CCC tho I have posted to the creator to possibly include in later versions. but I would agree that maybe uninstalling .NET and reinstalling it may help. Dont forget to get the .NET Service Pack update after initial reinstall
     

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