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Diagnosing the cause of recent BSODs: Possibly my 9600GT card?

Discussion in 'NVIDIA' started by tgp1994, Oct 12, 2010.

  1. tgp1994 New Member

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    Hi everyone.

    For about the past three weeks, I have suddenly been experiencing a large number of BSODs. For the past three-four years of me using my computer, I may have only seen two. But this sudden onslaught seems to indicate something going amiss.

    The most recent BSOD included nv4_disp.dll as part of the error, which indicates to me that the graphics card may have been causing these. In detail, the BSOD read:

    nv4_disp.dll

    PAGE_FAULT_IN_NON_PAGED_AREA 0x00000050 (0xC0916E7C, ...)

    At the moment I'm running a benchmark with Furmark, while monitoring various vitals with GPU-Z. I average about 12 FPS, so the card has to be working hard, (99% GPU load, about 53% memory controller load), but what's weird is, the only fan that ends up working harder is my CPU fan. The graphics card fan speed never changes, and I'm pretty sure it should change automatically, with the GPU temperature rising from 51 degrees C to 59 degrees C over the stress testing period.

    Furmark has been running for about 9 minutes now, and it just doesn't seem to be pushing my card hard enough. I can't seem to force my computer to BSOD :S (By the way, these BSODs have been occuring pretty much randomly, from me logging in one day, to my sister playing the Sims 3 the next day.)

    So I'm hoping someone may be able to help me with first targeting the issue, then solving it.

    Thanks!

    P.S. Here's some system info:

    • Windows XP Home SP3
    • 2GB system memory
    • ECS GeForce 9600 GT w/ 1GB, at stock speeds: 650 MHz core clock, 900 MHz Mem clock, 1.6GHz shader clock
    • Intel Core 2 Duo Dual Core @ 2.33GHz
    • Maximum temperature achieved on GPU while stress testing: 50 degrees C
    • BIOS version: 62.94.3C.00.65
    • Driver: 6.14.12.5721 (FWare 257.21)

    EDIT: Just noticed, I have my Shared underclocked, 25 MHz under the default clock speed. I was using nTune at one point, but it's been gone for awhile now.
     
    Last edited: Oct 12, 2010
  2. Fourstaff

    Fourstaff Moderator Staff Member

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    Your power supply? Sometimes, you might be using a power supply which fails to give enough juice to the graphics card, causing it to crash. Since you have done Furmark, I don't think its the PSU. Maybe the graphics driver is corrupted, try reinstalling it?

    Edit: welcome to TPU
     
  3. cheezburger

    cheezburger New Member

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    the driver seem to be corrupted during the hard drive fragment. or else you have virus infection.
     
  4. tgp1994 New Member

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    I'm glad to be here :)

    I'll go download and reinstall the driver ASAP. (I would also doubt the PSU, failing right now seems kind of unusual.)

    EDIT: Seems like nividia released a driver update right under my nose! I was running 257, and it seems like 258 has been out since july. (Does anyone else find their naming system a little weird? 6.14.12.5721 == 257.21 == GeForce/ION Driver Release 255?)
     
  5. tgp1994 New Member

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    Just got another BSOD today.

    IRQL_NOT_LESS_OR_EQUAL

    STOP: 0x0000000A (0x0055F754, ...)

    Could a mod possibly move this into a more general support section?

    P.S. This occurred about 2 minutes after I logged in.
     
  6. sapetto

    sapetto

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    Found this
     
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  7. pantherx12

    pantherx12 New Member

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    I could be wrong, but I'm fairly sure that is a v-ram memory bsod. Try buying some cheap ram heat sinks : ]

    Also try re-applying thermal interface on the gpu if you havn't already.
     
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  8. 95Viper

    95Viper

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    You might want to replace your TIM and remount your cpu cooler(and, possibly your GPU cooler), if you have not done so, lately. Since you have been using the computer for 3 or 4 years.
    Clean it out, too(remove any and all dust bunnies).
    Re-seat your memory.

    Then run Realtemp and Prime95-OCCT-etc. to test and check temps.
    Also, for sh*tz and grins run memtest or memtest86 to test the ram for possible errors.

    Have you installed any software lately... try, un-installing it and see if the BSODs go away.

    Just a couple of ideas.:)
     
    Last edited: Oct 14, 2010
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  9. tgp1994 New Member

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    TIM?

    I've cleaned my computer out several times since I first built it, usually when dust begins clogging my side panel fan, will indicate to me it's time to clean the computer :) (I run a very nice air filter about ~25 feet from me whenever I'm down here, so dust hasn't been too much of a problem for awhile :))

    For some reason, I'm getting this odd feeling that I'm not using standoffs between my motherboard and the tray. Is it possible that some motherboards don't need them? (I'm using an MSI P6NGM mobo.)

    I'll try running the Prime95 and realtemp programs. (Already tried Memtest, that was my first guess :))

    Thanks for the ideas!

    V-Ram memory BSOD? That sounds rather far off :S I believe the GPU fan includes the GPU's memory, so I think I'm ok there. I recall applying thermal paste onto the GPU just awhile ago, so I believe I'm ok there as well. (I thought I posted my results of running a graphics stress test here, didn't I? I could not, for the life of me, get my GPU's temperature to rise above 60 degrees C, nor get the fan to start working harder than idle.)

    That was a pretty interesting read, although at some points the author's use of english confused certain meanings. (I.E. Is there a program actually named "Registry Cleaner", or did they mean to say "a registry cleaner"? I use CCleaner, so I think it's got my back in that regard.)
     
    Last edited: Oct 14, 2010
  10. 95Viper

    95Viper

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    TIM = Thermal Interface Material, also, known as, Heatsink compound, thermal paste, etc.:)

    Just my opinion, but, I always use standoffs.

    Edit: Comodo makes a nice cleaner. It is free. Use with care; know what you are cleaning, before you wipe.
     
  11. tgp1994 New Member

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    Oh, ok :D Just an FYI, I've been using a paste called Artic Cooling 5 (I think :wtf:), or something along those lines. Anyhow, I hear it's one of those "professional" choices.

    Oh, believe me, I would too. I just don't recall my motherboard coming with any :( (I think that's why I'm not using an I/O shield, the motherboard might be riding a tad low.)

    Alright, I just got it, and did a clean. Now I'll just have to wait for the next spontaneous BSOD :S. (Are there any programs for testing an entire system? Perhaps like a driver stress tester? I've seen the IRQL error quite a bit now, and I'm beginning to think it's a driver.)
     
  12. tgp1994 New Member

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    Got another BSOD just the other day;

    PAGE_FAULT_IN_NON_PAGED_AREA

    0x00000050 (0xC0916E7C, ...)


    Any other ideas?
     
  13. francis511

    francis511

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    You rly need standoffs . What do you mean anyway "you don`t think there are standoffs" ? Is it a prebuilt ? One last thing running an overclock or not ?
     
  14. tgp1994 New Member

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    Nah, built it myself, I just can't remember if my motherboard package came with them :( That would be kind of weird, since I think most cases would expect you to install the standoffs, placing the IO panel accordingly, but... I just dunno.
    And everything shouldn't be overclocked. I used to, but I'm pretty sure all of the settings are back. In fact, GPU-Z even indicated that I have my GPU memory underclocked.
     
  15. tgp1994 New Member

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  16. timta2

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    Run Memtest to test your ram. Those are the exact same BSODs I was getting when one of my sticks started going bad. Just because you saw "nv4_disp.dll" in one of the BSODs doesn't mean that this is being caused by your video card. Do a google search. "MEMORY_MANAGEMENT STOP"?, "DRIVER_IRQL_IS_NOT_LESS_OR_EQUAL"?, "PAGE_FAULT_IN_NON_PAGED_AREA "?. Sure sounds like Ram to me.
     
  17. tgp1994 New Member

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    I really wish my memory was the problem though :\ Then I'd have an excuse to upgrade it.

    Wait, what?
     
  18. timta2

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    Sorry, somehow I missed that.




    I edited the post while you were reading it.

    I don't know man, I would start suspecting the motherboard (memory controller) at that point. What brand and model is it?
     
  19. tgp1994 New Member

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    Hmm.

    This is all too weird, though. Don't you think I'd be noticing so many things going wrong as I'm using the computer? This only seems to occur when it boots up.
     
  20. Fourstaff

    Fourstaff Moderator Staff Member

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    Your mobo doesnt come with standoffs does not mean that you dont need any
     
  21. W1zzard

    W1zzard Administrator Staff Member

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    first open a side of the case to reduce temp and check if the problem goes away

    if it doesn't, drop cpu clock a bit (to reduce memory clock)

    if that doesn't help, relax the memory timings big time, run only one stick of memory

    only then start reducing gpu and vga memory clock.

    running out of suggestions after that .. maybe reinstall windows or strip down to the minimum components or try components one by one in another system
     
  22. tgp1994 New Member

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    Hmm...

    It actually seems like it was a virus.

    I was infected a couple of days ago, and literally nuked my computer with every kind of anti virus software known to man kind. I was not in the mood for giving up.

    That seems to have done it - I've been able to play games for three days now and not see head nor tail of a BSOD.

    Thanks, everyone, for your patience and help!
     

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