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Display Driver has stopped Responding Win7 64bit ATI Radeon HD 5500 series

Discussion in 'AMD / ATI' started by Argent, May 9, 2011.

  1. Argent New Member

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    Hi there.

    I'm just going to get to business with this. My computer, which was store bought, keeps giving me the "Display Driver has Stopped responding" message for a while now. By now I have tried everything that is in my ability to do. It also BSOD's after a few crass or sometimes without warning if it has done it once already in the day.

    I have un-installed drivers, re-installed drivers, updated drivers, rolled back drivers. I have over-clocked and reset to factory. I have opened up my case to make sure my fan was working. I have adjusted my fans to prevent overheating. I have tried every solution my extensive Google searching has suggested.

    I am at this point at my wicks end. It only gives me the error when playing games. Just about any games. The only games I can play without that message coming up are Victoria Empire under the sun and Galactic Civilizations 1. This has lead me to believe it is a 3D settings problem but I am clueless. It's running from a HDMI cable to a HD TV but it also gave me that error when using a VGA cable.

    Here are the full stats off the shop's website:

    "It is an Advent Centurion CPD 1302 550

    It's specs are:

    Processor AMD Phenom II X2 545 Processor
    - 3.0 GHz
    - 2.0 GHz HT
    - 6MB L3Cache
    Operating System Genuine Windows® 7 Home Premium

    RAM
    - 4 GB installed DDR2 RAM
    - 4GB maximum RAM capacity

    Graphics card ATI Radeon HD 5550 - 512GB dedicated GDDR5 memory

    Screen type None

    Hard drive 500GB 7200rpm SATA II

    Optical disk drive DVD/RW

    Memory card reader 25-in-1

    USB 8 (4 in front, 4 in rear)

    FireWire 1

    Modem/Ethernet 10/100/1000 Gigabit Ethernet

    WiFi No

    Bluetooth No

    Video interface
    1 x DVI
    1 x VGA
    1 x HDMI

    Audio interface 3.5mm, SPDIF

    TV output 1 x VGA (analogue output)

    1 x HDMI (digital output)

    Extension card slot 1 x PCIEx1
    2 x PCI

    Sound 5.1 High Definition Audio

    Additional features 1 x eSATA port"

    So please if someone can help me here I will be very grateful.
    Last edited: May 9, 2011
  2. wolf

    wolf Performance Enthusiast

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    my experience of the display driver crashing has only come from overclocking the graphics card and it being unstable, then the display driver shits itself.

    i see you overclocked it, does it happen at stock too? if so try underclocking the card quite drastically to see if it keeps happening.
  3. Argent New Member

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    It also happens at stock.

    I only overclocked it after the errors kept happening at stock.

    Also I don't have much over clocking experience. If you want to know any specifics I'll go into the Engine Control Center and get them for you
  4. 95Viper

    95Viper

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    Try running a memtest(like memtest86) on your memory(system).

    If you are o/cing your system, re-set it to stock clocks.

    What brand(model and number)is the PSU you have or what are the specs on the sticker.

    Have you tried totally cleaning out the driver(How To: Reinstall Video Drivers (Quick Guide)) and re-installing( I don't mean un-install and re-install )...

    Just some ideas.
    :)

    Edit: what temps are you hitting at max?
    Some programs to give you an idea:Realtemp, GPUz, and HWinfo32
    Last edited: May 9, 2011
  5. sneekypeet

    sneekypeet Unpaid Babysitter Staff Member

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    Is the fan on the graphics card actually spinning?
  6. Argent New Member

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    Yes it is
  7. Argent New Member

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    I have already reset the clocks and I can't do the rest till tomorrow.

    However highest temp i am hitting is 42 degrees Celsius.
  8. kn00tcn

    kn00tcn

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    you didnt state what driver version

    wasnt this common for 5700/5800 series in late 2009?

    is there a bios update for the mobo?

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