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DVD Burner not being recognized in Vista

Discussion in 'General Hardware' started by Mugenakuma, Oct 16, 2007.

  1. Mugenakuma New Member

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    I recently got a new Samsung DVD burner (SH-203N)from www.newegg.com for my Windows Vista Home Premium system. The drive is not detecting any discs. The wininquiry.exe file

    I used from Samsungs website comes up with a drive not found error message and when looking in the device manager I see the following error message: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

    I have tried updating the driver and that doesn't work. I also hit the "check for solutions" button and got the following error message:

    Description:
    Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 39.

    Files that help describe the problem:
    C:\Users\Mugenakuma\AppData\Local\Temp\DMI84C1.tmp.log.xml
    C:\Windows\inf\cdrom.inf


    I would greatly appreciate any help getting this drive to work. :)
     
  2. Mugenakuma New Member

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