1. Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

DVD Drive doesn't read all DVD/CD's -- why?

Discussion in 'Storage' started by Black Panther, Jan 19, 2008.

  1. viczulis

    viczulis New Member

    Joined:
    Dec 29, 2007
    Messages:
    891 (0.37/day)
    Thanks Received:
    69
    Location:
    Ohio
    I had a problem in XP with drives not being noticed. After switching out new drives. I fixed it by changing from master and slave to cable select. And then in bios had to put in cd-rom/dvd instead of auto find. Its been working every since with no issues.

    Hopefully it could be that easy for you.
  2. Black Panther

    Black Panther Senior Moderator™ Staff Member

    Joined:
    May 30, 2007
    Messages:
    8,562 (3.24/day)
    Thanks Received:
    1,916
    That is different. I once had a similar problem when I changed dvd drives on work pc's, and I had to change the jumper from master to slave etc. But in that case the dvd-rom wouldn't even work. In my case it works perfectly, it just doesn't accept blank disks or rewritable disks.

    I'm thinking it's some anti-piracy software which got installed in a game.

    Btw, I did try another IDE slot. I even tried out a brand new IDE cable which I had in a box.

    Now, if I'm right and it is anti-piracy software, it's easy because on this pc I've only ever installed 2 games. Which are The Sims 2 and Oblivion + Shivering Isles.

    I'm sure it can't be The Sims, because I've got it on the other pc and the dvd-rw there works perfectly.

    On the other hand, I'm wary of Shivering Isles. I had read on the Oblivion forums that it's got SecuRom which 'creates a lot of problems' but I've never gone into detail reading the posts, since I had been thinking that SecuRom never created any problems for me...

    I'll do some searches on SecuRom and how I can remove it. Hopefully it is the culprit. And hopefully I'd still be able to play Oblivion without it...

    Edit: Look what Wikipedia says on SecuRom (also called SuckUrom by some people):
    "Some users have been reporting problems with launching the game, CD-burners or anti-virus protection, due to SecuROM."


    Another question: Optical drives are relatively cheap. Do you think that if I buy a second one and install it on my rig it will also be affected by this problem? Obviously I'll buy it a different brand, just in case. It's not worth tearing my hair out if a solution could be that simple.

    Edit(2) Duh wait a sec... I guess I can try that out myself by installing the MSI DVD-RW from the old pentium 4 into my rig, and see if the burner works on my pc... :)
    Last edited: Feb 11, 2008
  3. Black Panther

    Black Panther Senior Moderator™ Staff Member

    Joined:
    May 30, 2007
    Messages:
    8,562 (3.24/day)
    Thanks Received:
    1,916
    It isn't Securom's fault. I deleted Securom from the registry yet the problem remains.
  4. Black Panther

    Black Panther Senior Moderator™ Staff Member

    Joined:
    May 30, 2007
    Messages:
    8,562 (3.24/day)
    Thanks Received:
    1,916
    I've discovered that if I modify the value here HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\CD Burning\Drives\Volume{bc1eb9fa-d7ec-11dc-9722-806d6172696f} to read 2 instead of 3 I can arrive to here.

    [​IMG]

    And stop there...

    Well it's always a step forward, somewhat. But value 2 is for CD-RW (1 for CD-R) and 3 which was the number I had is for standard CD-Rom.
    What value must I be putting there for a DVD-RW?

    I made sure the IMAPI service is running.
    Last edited: Feb 12, 2008
  5. Black Panther

    Black Panther Senior Moderator™ Staff Member

    Joined:
    May 30, 2007
    Messages:
    8,562 (3.24/day)
    Thanks Received:
    1,916
    I ran a Windows Autofix (Autoplay repair wizard).

    Here's the log:

    AutoFix [V5.2.3790.67]
    Time [2008-02-12 21:17:30]
    Microsoft Windows Version [5.1 (Service Pack 2) <2600>]

    Test [The Shell Hardware Detection service is running.] - Instance [N/A]:
    Result [AutoStart Setting]: OK
    Result [The Shell Hardware Detection service is running.]: OK

    Test [Policies] - Instance [D:\, Drive Type: 5]:
    Result [HKCU\...\Policies!NoDrives]: OK {Absent}
    Result [HKCU\...\Policies!NoDriveAutorun]: OK {Absent}
    Result [HKCU\...\Policies!NoDriveTypeAutorun]: OK {Present}
    Result [HKLM\...\Policies!NoDrives]: OK {Absent}
    Result [HKLM\...\Policies!NoDriveAutorun]: OK {Absent}
    Result [HKLM\...\Policies!NoDriveTypeAutorun]: OK {Absent}
    Result [Driver level policies]: OK {
    HKLM\...\Services\cdrom!Autorun (Present) <Allows>
    HKLM\...\Services\cdrom\Parameters!Autorun (Absent) <Allows>
    HKLM\System\CCS\Enum\...!AlwaysEnable (Absent) <Not set>
    HKLM\System\CCS\Enum\...!AlwaysDisable (Absent) <Not set> }

    Test [Drive Notification] - Instance [D:\, Drive Type: 5]:
    Result [Legacy Notification]: OK
    Result [AutoPlay V2 Notification]: Problems {
    Service (Silent)
    Shell (Deaf) }
    >> Repair << [Autoplay V2 Event]
    Step: No steps to take.
    Result: This AutoPlay setting cannot be fixed. Either the device is malfunctioning, or the wizard cannot determine the problem.

    >> Required action: The wizard found problems but cannot fix them -> None

    Now I'm sure the device isn't malfunctioning because I'm not even using the same device because I switched odd's from another pc.
  6. Mussels

    Mussels Moderprator Staff Member

    Joined:
    Oct 6, 2004
    Messages:
    42,120 (11.68/day)
    Thanks Received:
    9,458
    format and reinstall.
  7. Deusxmachina

    Deusxmachina New Member

    Joined:
    Jan 21, 2008
    Messages:
    526 (0.22/day)
    Thanks Received:
    55
    My current DVD drive wouldn't read most (any? I forget) DVDs. IDE. If I recall, it's that it didn't install properly. I went into device manager and uninstalled all the IDE drivers. They weren't under the DVD or drives, they're under the IDE/ATAPI section. Then rebooted and everything worked.

    You can google for more info on that if you're worried about trying it, but all PCs should automatically reinstall the IDE drivers upon reboot when it finds the hardware.
    Black Panther says thanks.
  8. Black Panther

    Black Panther Senior Moderator™ Staff Member

    Joined:
    May 30, 2007
    Messages:
    8,562 (3.24/day)
    Thanks Received:
    1,916
    Mussels, I'm 99% sure that a format and clean windows install wouldn't be solving the problem.
    This problem has been present from the very beginning, when I assembled the pc and installed windows the first time last June. I had been thinking that it was the brand of diskettes or something, or because the cd's were old... anyway I didn't bother then because I used my other pc for burning. But now my old P4 has one foot in the grave, and I've tested various cd's, and now I'm sure there is a problem.

    Deusxmachina, thanks for that advice, I'll be trying it out. However my problem is that it doesn't want to burn, not that it doesn't read cd's or dvd's. :ohwell:
    Edit: in fact I just tried it and it didn't work either. I even uninstalled the IDE's as a hardware.
    Last edited: Feb 13, 2008
  9. Black Panther

    Black Panther Senior Moderator™ Staff Member

    Joined:
    May 30, 2007
    Messages:
    8,562 (3.24/day)
    Thanks Received:
    1,916
    [​IMG]

    Anyone? :ohwell:

    Please? :respect:
  10. spud107

    spud107

    Joined:
    Feb 12, 2007
    Messages:
    1,194 (0.43/day)
    Thanks Received:
    131
    Location:
    scotland
    have you tried another burning program like nero?
  11. ex_reven New Member

    Joined:
    Sep 4, 2006
    Messages:
    5,225 (1.80/day)
    Thanks Received:
    171
    Sounds like your Windows XP drivers for CD/DVD Rom's are bodged.
    If your copy of XP is pirated, that may explain why.

    Pirated OS's can often get corruptions in certain files.

    Try it in another OS maybe?
  12. Black Panther

    Black Panther Senior Moderator™ Staff Member

    Joined:
    May 30, 2007
    Messages:
    8,562 (3.24/day)
    Thanks Received:
    1,916
    I'm 100% sure that my XP is legal.
  13. Namslas90 New Member

    Joined:
    Aug 27, 2006
    Messages:
    4,851 (1.66/day)
    Thanks Received:
    555
    Location:
    Earth
    I've been researching this since you started this thread; The only solution I can come up with is to remove all DVD divers and all applications that use DVD.

    Then, let windows install DVD drivers, update - including firmware.

    Re-install applications that use DVD's (nero etc)
    Do not let these applications be the "Default Application", just say "NO".

    If that doesn't do it then the Drive is probably bad.
  14. Black Panther

    Black Panther Senior Moderator™ Staff Member

    Joined:
    May 30, 2007
    Messages:
    8,562 (3.24/day)
    Thanks Received:
    1,916
    Thanks for following up Namslas.

    I already uninstalled dvd (and IDE) drivers, let windows install them and updated the firmware. The only application I have which uses dvd's is windows media player... I don't have Nero. Actually I was planning to install it to see if it improves things...

    I don't think the drive is bad. I swapped it with another LG H44N from another pc, and my drive works in the other pc... and the other pc's drive doesn't burn in mine! It has to be something inside my computer... some software... some incorrect registry setting...
  15. jocksteeluk

    jocksteeluk New Member

    Joined:
    Jan 23, 2006
    Messages:
    1,457 (0.47/day)
    Thanks Received:
    46
    Location:
    The 13th room on the 13th floor of the 13th buildi
    I has the same problem just after the guarantee ended and as a result I no longer by LG drives.
  16. Fitseries3

    Fitseries3 Eleet Hardware Junkie

    Joined:
    Oct 6, 2007
    Messages:
    15,509 (6.18/day)
    Thanks Received:
    3,107
    Location:
    Republic of Texas
    have you tried the upperfilter and lowerfilter thingy?
  17. Black Panther

    Black Panther Senior Moderator™ Staff Member

    Joined:
    May 30, 2007
    Messages:
    8,562 (3.24/day)
    Thanks Received:
    1,916
    I tried the upper/lower filter thingie but they are not to be found in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}.

    Does all of this look OK for my drive?

    Property Value
    Device ID SCSI\CDROMVEN_HL-DT-STPROD_DVDRAM_GSA-H44NREV_RB01\514880C4E0000
    Status 0x0180200a Started
    Problem 0x00000000 (0)
    Service cdrom
    Capabilities 0x00000060
    Config Flags 0x00000000
    Class CDROM
    Manufacturer (Standard CD-ROM drives)
    Hardware IDs SCSI\CdRomHL-DT-STDVDRAM_GSA-H44N_RB01
    SCSI\CdRomHL-DT-STDVDRAM_GSA-H44N_
    SCSI\CdRomHL-DT-ST
    SCSI\HL-DT-STDVDRAM_GSA-H44N_R
    HL-DT-STDVDRAM_GSA-H44N_R
    GenCdRom
    Compatible IDs SCSI\CdRom
    SCSI\RAW
    Class GUID {4D36E965-E325-11CE-BFC1-08002BE10318}
    Location Bus Number 0, Target ID 0, LUN 0
    Enumerator name SCSI
    Description CD-ROM Drive
    Friendly name HL-DT-ST DVDRAM GSA-H44N SCSI CdRom Device
    Driver {4D36E965-E325-11CE-BFC1-08002BE10318}\0004
    Physical Object Name \Device\Scsi\JRAID1Port4Path0Target0Lun0
    Install State 0x00000000
    Device Address 0x00000000
    Device Configuration File c:\windows\inf\cdrom.inf
    Used Files C:\WINDOWS\system32\DRIVERS\cdrom.sys
    C:\WINDOWS\system32\DRIVERS\redbook.sys
    C:\WINDOWS\system32\DRIVERS\imapi.sys
    C:\WINDOWS\system32\storprop.dll
    EnumPropPages32 storprop.dll,DvdPropPageProvider
    InfPath cdrom.inf
    InfSection cdrom_install
    ProviderName Microsoft
    DriverDateData 00 80 62 C5 C0 01 C1 01
    DriverDate 7-1-2001
    DriverVersion 5.1.2535.0
    MatchingDeviceId gencdrom
    DriverDesc CD-ROM Drive

    Class CDROM
    DVD/CD-ROM drives
    EnumPropPages32 MmSys.Cpl,MediaPropPageProvider
    Installer32 storprop.dll,DvdClassInstaller
    SilentInstall 1
    NoInstallClass 1
    TroubleShooter-0 hcp://help/tshoot/tsdrive.htm
    Icon -51


    Property Value
    Type DVD
    Vendor LG Electronics
    Model HL-DT-ST DVDRAM GSA-H44N SCSI CdRom Device
    Interface SCSI
    Removable Yes
    Location Bus=0, Logical Unit=0, Port=4, Target Id=0
    Drive letter D
    Controller Buffer Size on Drive 8467 KBytes
    SMART Support No


    EDIT: I've edited post #1 of this thread to summarise what I have done so far.
    Last edited: Feb 26, 2008
  18. Mussels

    Mussels Moderprator Staff Member

    Joined:
    Oct 6, 2004
    Messages:
    42,120 (11.68/day)
    Thanks Received:
    9,458
    well i guess its simple:

    Problem burner: If it works in your system but not others, its most likely that drive.

    Alternate burner: if other burners dont work in your system either, you could have a compound problem - who's to say a software bug/bad driver didnt START this, and then the drive conveniently died at the same time. Its coincidental, but entirely possible. If this is the case, a format AND a new drive would be my reccomendaton.
  19. Skrabrug

    Skrabrug New Member

    Joined:
    Nov 6, 2007
    Messages:
    608 (0.25/day)
    Thanks Received:
    34
    Location:
    Australia
    Could be the firmware.. have you updated the firmware? (and i don't mean installing the firmware off of the disc that came with it but actually looking for and downloading the latest firmware)
  20. JrRacinFan

    JrRacinFan Served 5k and counting ...

    Joined:
    Mar 17, 2007
    Messages:
    19,414 (7.15/day)
    Thanks Received:
    4,483
    Location:
    Youngstown, OH
    Are your motherboard's chipset drivers up to date?
  21. Black Panther

    Black Panther Senior Moderator™ Staff Member

    Joined:
    May 30, 2007
    Messages:
    8,562 (3.24/day)
    Thanks Received:
    1,916
    Well I'll be damned.

    I downloaded a free utility called IMGBURN from here http://www.imgburn.com/index.php?act=download and it allowed me to burn a photo on a cd! It's the first time that my drive really used its burning function!

    I still have the nagging thought as to why the normal Windows 'paste' and 'copy files on cd' doesn't work on my pc but works on my same drive installed on another pc, but well as long as it works I'm not going to worry my head off now, whether it works with XP software or with a third party program.

    :nutkick:

    :rockout:
  22. Mussels

    Mussels Moderprator Staff Member

    Joined:
    Oct 6, 2004
    Messages:
    42,120 (11.68/day)
    Thanks Received:
    9,458
    the windows one relies on the IMAPI (sounds like i'm happy lol) burning service to be enabled - i never use that, only nero so i cant help.
  23. Black Panther

    Black Panther Senior Moderator™ Staff Member

    Joined:
    May 30, 2007
    Messages:
    8,562 (3.24/day)
    Thanks Received:
    1,916
    I checked the IMAPI service and it's on manual as it should be. In the services log it says (when using the windows burner)
    - The IMAPI CD-Burning COM Service service was successfully sent a start control.
    - The IMAPI CD-Burning COM Service service entered the running state.
    - The IMAPI CD-Burning COM Service service entered the stopped state.

    Obviously it stops because I stop it. It keeps asking me to put a cd-r in the drive when there is already one empty cd-r, and I have to press cancel.

    I think if I get Nero it'd be working as well.
  24. Mussels

    Mussels Moderprator Staff Member

    Joined:
    Oct 6, 2004
    Messages:
    42,120 (11.68/day)
    Thanks Received:
    9,458
    my opinion would be that something is casuing a problem with the XP impapi service, stopping it from seeing blank disks.

    One idea: you dont have alcohol 120% do you? it has an anti-security option to 'hide CD-R media' or the like, to prevent games from seeing that disks were burned and not printed. Its a possible culprit for this situation.

    (Deamon tools and other apps that have anti-security measures may have options like this, try disabling them all one by one)

Currently Active Users Viewing This Thread: 1 (0 members and 1 guest)

Share This Page