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EKWB Halts Nickel-Plated Water Block Production

Discussion in 'News' started by btarunr, Jun 14, 2011.

  1. btarunr

    btarunr Editor & Senior Moderator Staff Member

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    Water-cooling major EK Waterblocks (EKWB) halted the production of nickel-plated copper water blocks. The company received several complaints from users about the nickel plating to be of substandard quality, and corroding away much faster. Nickel plating itself is supposed to work as a corrosion-resistant coating over copper. Nickel plating gives the surface of the block a chrome-like lustrous shine. EKWB, after conducting its own tests, blamed silver coils and copper sulphate additives, anti-algae agents used in public water supply. A weak defense, considering people use distilled water (battery water) in their loops, or coolants that are formulated to be less corrosive than tap water on metallic parts of the loop.

    [​IMG] [​IMG] [​IMG]

    A RRTech forum member conducted a wide range of tests including microscopic imaging of a water block, revealing what he alleges to be substandard quality of nickel plating, rather than corrosion caused by bad coolant. Meanwhile, EKWB halted production and sales of nickel-plated copper water blocks.

    In its latest statement, EKWB says: "As EK is looking for lasting solution for nickel plating issue (concerning corrosion because of silver coils and copper sulphate additive) we decided to halt sales of nickel plated products till solution is found and tested. Our resellers were advised to halt sales too. We cannot put users into position, that we replace products and corrosion starts again on new product. Hopefully we will find an answer and tested solution in short while. We will update you as soon as we have any news. However, If customer insists on buying EK nickel block, we offer a customer full 24 month warranty on material, manufacturing and corrosion."

    More gory pictures of failing water blocks at the source.

    Sources: RRTech, Bit-Tech
     
  2. btarunr

    btarunr Editor & Senior Moderator Staff Member

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    Many Thanks to Cold Storm for the tip.
     
  3. [H]@RD5TUFF

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    That is a pretty sorry defense IMO.
     
    Jack Doph says thanks.
  4. theJesus

    theJesus

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    I'm surprised this wasn't reported on earlier. Not that I knew about it earlier, but it seems to have been going on for a little while now, so I would have expected one of the members and/or readers here to submit a tip earlier.

    Anyways, thanks for the excellent summary of the current situation. Saves a lot of reading for those that aren't interested in the little details and just want to know what's going on.
     
  5. 20mmrain

    20mmrain

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    Wow I am lucky I didn't order any like I was planning back in the day. If I do any time soon I doubt they will be EK. If later though I probably would once I am certain of them working out the kinks and issues with this.
     
  6. legends84

    legends84

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    my cpu, mobo and ram waterblock use this nickel.. now i am worried:(
     
  7. qwerty_lesh

    qwerty_lesh

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    this is fairly old news.
    and its not several complaints, it's more like hundreds.

    theres a lot more information about this on ocau and xs forum.

    to sum it up: it's a problem thats been known about for months, they say user error, users are saying its poor machining and impurities in the nickel.

    also theres a lot of uproar about the duration they claim they'll honor RA because of this.. basically stipulating a date which is a breach of the trade practices act in a few countries.
     
    Last edited: Jun 14, 2011
  8. -ION- New Member

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    Never had any problems with waterblocks from EK, I've been using them for a great amount of time and they are good quality. I' m sure EK will fix this soon
     
  9. erixx

    erixx

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    nickel plated is so harley, so dumb... Use noble metals that don't need shiny platings, FFS!
     
  10. btarunr

    btarunr Editor & Senior Moderator Staff Member

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    What noble metal do you suggest?
     
  11. theJesus

    theJesus

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    Diamond. It's the hardest metal known to man.
     
  12. cavemanthreeonesix

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    back to the ghetto days of getting custom plating then
     
  13. cavemanthreeonesix

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    AC made a silver Kyros XT block, it cost over £200, the copper one costs £50....
     
  14. silkstone

    silkstone

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    You only have a choice of these, no of them are very cheap :rolleyes:
    Gold, Platinum, Iridium, Palladium, Osmium, Silver, Rhodium, Ruthenium
     
  15. erixx

    erixx

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    titanium?
     
  16. erixx

    erixx

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    stainless steel? anodized aluminium?
     
  17. silkstone

    silkstone

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    Not noble metals :p
     
  18. pr0n Inspector

    pr0n Inspector

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    I'm glad I didn't spend more for a shiny one. I like it raw.
     
  19. Cold Storm

    Cold Storm Battosai

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    RRtech is probably going to give out a service for their members that want to get the block cleaned of it's Nickle and put chrome on it instead.

    Ek... Their going crazy on their notions. It just can't be Silver coil or PTnuke.. Not if every one uses it on Bitpower/AC/Heatkiller/Swifty/.... and there is no problem..

    Like I say on my FB page..
     
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  20. Velvet Wafer

    Velvet Wafer New Member

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    since when was diamond a metal? its a crystal..:rolleyes:

    On that whole EK thing..... just buy Watercool. (yeah, made in Germany, with German Laws)
    I never was too fond of the much hyped EK, and now, it seems it was good to buy only stuff, that was not of them
    (except for my res...the acrylic of it is bad quality, and i already cracked a 25mm tube, without it beeing prone to any forces)

    EK just tries to pull their ass from their own crap, and that with the weakest excuses you can think of...laughable.
     
  21. Bjorn_Of_Iceland

    Bjorn_Of_Iceland

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    Cost cutting much.
     
  22. theJesus

    theJesus

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    Oh, gosh, you're right. Golly gee, do I feel stupid.

    it's a meme btw
     
    Velvet Wafer says thanks.
  23. Velvet Wafer

    Velvet Wafer New Member

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    i think its not crucial, i just wanted to point out, that your statement wasnt correct...such things can happen;)
     
  24. PopcornMachine

    PopcornMachine

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    Just bought my first water block a few months ago. EK seemed like a solid brand.

    Guess I better take a good look at it.
     
  25. yogurt_21

    yogurt_21

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    the jesus's joke
    l
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    V

    Velvet Wafer's head.
     
    theJesus says thanks.

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