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Game registration problem

Discussion in 'Games' started by Evolved, May 7, 2011.

  1. Evolved

    Evolved New Member

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    So I just bought the Crysis package on Steam for only $10.

    After downloading and installing Crysis 1, it keeps telling me to enter a registration code.

    The code is in the field, yet when I try to continue, it keeps saying to re-enter the code.

    Did Steam just give me an INVALID CD-Key?

    Quick fix?
     
    Last edited: May 7, 2011
  2. pantherx12

    pantherx12 New Member

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    Email steam customer support.

    OR just run the game, somehow. Knowing full well you've paid for it.
     
  3. 1Kurgan1

    1Kurgan1 The Knife in your Back

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    Wouldn't throw a fit over it, just talk to customer support and it'll get fixed, thats what they are there for.
     
  4. Bundy

    Bundy

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    did you copy paste the code?

    otherwise as the others say - send an email to support because you will not get ripped off.
     
  5. Wyverex

    Wyverex

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    This kind of thing happens almost every time they have a huge discount on a popular title :laugh: (not enough serials for the massive demand or similar)

    It'll get sorted soon, and sending them (customer service) an e-mail will help too :)
     
  6. Evolved

    Evolved New Member

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    Thanks guys. Just e-mailed support. I guess all I gotta do is wait.

    I'm just very surprised, as I don't buy games on Steam.

    This is only my third time purchasing from Steam.
     
  7. Frick

    Frick Fishfaced Nincompoop

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    Hickups happens. It's not common.
     
  8. JC316

    JC316 Knows what makes you tick

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    Right click on it in steam, click view game CD Key, then copy paste that. I had an issue like that before and getting the key from there fixed it.
     
  9. wolf

    wolf Performance Enthusiast

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    be patient man, it's a good service and their support is on the ball, it will get sorted out on way or another :)
     
  10. LifeOnMars

    LifeOnMars New Member

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    I have never had any issues like that at all and I tend to pick up all of my games on Steam, discounted.
     
  11. Wyverex

    Wyverex

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    I've never had it happen to me, neither, as when I buy discounted stuff, I tend to buy it as soon as the promotion starts :)
    But, friends that bought the games near the end of discount offers did have problems a couple of times (though, the problems did get sorted out soon)
     
    LifeOnMars says thanks.
  12. Evolved

    Evolved New Member

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    I tried everything possible to solve this issue on my own.
    I even followed some guidelines on the Steam website.

    Still no luck. I think I just have a bad CD-Key.

    Only way to fix is by Steam giving me a brand new Key.
     
  13. Wyverex

    Wyverex

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    And, they will probably do just that:)
     

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