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GPU-Z AMD 380 can cause PC Freeze very rarely.

zerowalker

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If that was the cause, then it would occur in other places as well, not just GPU-Z, it's to specific of an issue to be a broken part of that magnitude:(
 

zerowalker

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So, how can i go forward with this:(?
Should i try to use my old card and see if i can replicate the issue (pretty certain i can)?
 
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If that was the cause, then it would occur in other places as well, not just GPU-Z, it's to specific of an issue to be a broken part of that magnitude:(

i didnt realize it was a gpu-z specific issue.. if it is.. dont use gpu-z seems to be the answer.. it isnt essential..

trog
 

zerowalker

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Well that software is kinda useful, and 3Dmark uses it as well which also causes application to crash or total freeze which i noticed today.

I also tried a new Windows 10 installation, GPU-Z crashed there as well.

The thing is my card has issues elsewhere, but it's so hard to reproduce those that i can't tell if it's drivers, software or hardware.

But the GPU-Z has been around since my other card so it kinda must be the software, and i would like to see it solved and will gladly assist in debugging.
 
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gpu-z attempts to read hardware sensors.. its a very very commonly used piece of software.. if it causes system crashes whilst trying to communicate with hardware its a hardware issue..

the most common reason for not find an answer is looking in the wrong place.. i think you have a simple hardware problem.. i think its likely your motherboard and not a software or driver issue..

just my thoughts and i could be wrong.. :)

trog
 

zerowalker

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Though why would it be my motherboard if it's the GPU sensors;s?
Cause i can't use warranty without any proof:(
 
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Try a different card. If you can, an Nvidia GeForce card too.

What makes you think 3DMark uses GPU-Z? I do not think it does in any way. It has its own ways to work with the videocard.
 

zerowalker

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The only other card i have is AMD 6970, which i know also had this issue:(

Why is because 3DMark can give an Assertion crash, or Freeze. And looking at EventViewer for the Assertion crash it says 3DMark tries uses GPU-Z.
It seems random if it freezes or just gives the error.
 
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Then uninstall GPU-Z, then try 3DMark again.
 

zerowalker

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It's not installed, it's portable in a folder.

EDIT:

Faulting application name: FMSIScan.exe, version: 4.39.552.0, time stamp: 0x556ec083
Faulting module name: GPU-Z.dll, version: 0.8.3.0, time stamp: 0x5565f1c1
Exception code: 0xc0000005
Fault offset: 0x00055f40
Faulting process id: 0x1918
Faulting application start time: 0x01d1bab2fb8cdb06
Faulting application path: C:\Program Files (x86)\Futuremark\SystemInfo\FMSIScan.exe
Faulting module path: C:\Program Files (x86)\Futuremark\SystemInfo\GPU-Z.dll
Report Id: e85e5842-6e73-487c-a53c-217f3f3d34eb
Faulting package full name:
Faulting package-relative application ID:
 
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This has just recently started happening to me, too. Have I just been lucky all this time? Maybe I have been opening the program more often now than ever. Usually Chrome is opened when it happens, too. I can encode videos, play games, run FurMark GPU stress test and browse the net with no freezes ever. I just did a new Windows 10 install on July 4th and it has only crashed from opening GPU-Z. It never Blue screens, it just freezes and never recovers.

As mentioned though, I have definitely been opening the program much more than I ever have and I've been using GPU-Z for a few years

I am using 1.9.0 and this version is when it all started for me. I have a EVGA GTX 680 4 GB
4770K, 16 GB of RAM and my PSU is a Corsair TX650

EDIT (8:29 PM): Strange thing, was either after the Windows 10 anniversary update or it was the HDMI drivers that was causing this. I've opened up GPU-Z a ton since then and it hasn't frozen, so it must've been one of those two things that was the cause.
 
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