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HD 6870 Bluescreen, cannot boot to Windows

Discussion in 'AMD / ATI' started by subandi, Jul 12, 2014.

  1. subandi New Member

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    Hello, I'm confused about what happened to my graphics card

    It suddenly crashed while I was playing game, and then it cannot boot to Windows. Encountered bluescreen which says something about atikmpag.sys error.

    I can still boot to safe mode, and tried to uninstall the driver. Only then I can boot to Windows.

    But I can't seem to get the driver installed correctly again. I've used driver sweeper, and CCleaner to kinda make sure nothing left in the registry.

    Everytime I installed the driver and restart the computer, the bluescreen returns. Forcing me to uninstall it to make it working (able to boot to windows) again.

    It's working if I put another graphics card (I have a spare HD5750) so I just assumed that my HD6870 died because of a hardware issue.

    But really, what happened to my HD6870? Is there any chance to fix the problem?

    Thanks
  2. FreedomEclipse

    FreedomEclipse ~Technological Technocrat~

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    did you edit the bios on the GPU by any chance???
  3. subandi New Member

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    Thanks for responding

    I didn't do anything to the GPU BIOS.

    Is the problem the BIOS?
  4. SKBARON

    SKBARON

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    Try it in another pc if you can, if the issue persists, the card is broken.
  5. eidairaman1

    eidairaman1

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    Whats the code youre receiving? Should be a 0x0
  6. subandi New Member

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    Thanks for responding

    I tried plugging it into another PC, it failed to boot. The bluescreen now pops out on the other PC but not when I change it back to its original GPU used in that PC

    Something like that, and it says atikmpag.sys or something.

    FreedomEclipse mentioned something about the GPU BIOS, could it be the problem? Or my card is totally done for?
  7. FreedomEclipse

    FreedomEclipse ~Technological Technocrat~

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    If you havent modified the bios then what i mentioned previously isnt relevant.

    Anyway it sounds like the card is just dead. I reminds me of the time one of my 4870s died because of an unstable PSU. WHat power supply do you have btw?
  8. subandi New Member

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    I have a Corsair CS650M as my PSU

    And one more thing I just remembered, wonder if this is related.

    I installed catalyst 14.4 several weeks before it happened to play Battlefield Hardline (the game told me to update my driver). Is there any chance that the driver somewhow caused the problem to the BIOS? Though I did nothing else but install and play.

    Btw, sorry if I sound a bit insisting, but I'm not convinced enough that the card is actually dead ^_^;

    If the card is dead, how come it's still working in safe mode? Isn't the monitor supposed to not be able to display at all if the GPU is dead?
  9. SKBARON

    SKBARON

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    There are different types of dead a gpu can be. I have a 8800gt that boots up fine, the drivers install fine but it shows artifacts and does not accelerate anything. AFAIK drivers don't screw up bioses, and since you have tested it in another pc and it was behaving in the same manner, it's safe to say the card just died.
  10. Aquinus

    Aquinus Resident Wat-man

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    Backup your stuff and try reinstalling Windows. About a month or two ago, an AMD update broke my Windows installation and I couldn't even get into safe mode. While your situation isn't as bad as mine was, I would still try it considering the machine will boot into safe mode. Just rule out Windows and OS in general. Start from the beginning.
  11. eidairaman1

    eidairaman1

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    You need that entire code for diagnostics

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