Help - i7 only shows 2 cores

[ERic Warren]

Hi,

I'm a newbie, trying to get a laptop (hp elitebook - i7 L640) to not overheat. Both RealTemp and CPU-Z only show 2 cores, while windows resource monitor shows 4 working. I've included a screenshot showing this. I've flashed the bios, updated everything I can and tried changing # of cores in msconfig advanced options. I just want to make sure that my chip is working properly - I'm not really concerned about getting RealTemp to show me individual temperatures... Any thoughts? Thank you very much.

 

[Ferrum Master]

Because it only has two cores...

 

[CAPSLOCKSTUCK]

http://ark.intel.com/products/43563/Intel-Core-i7-640LM-Processor-4M-Cache-2_13-GHz



2 cores....4 threads

I have found that running 2 or more monitoring softwares at the same time can cause conflicting results across temps/ volts, yours appear to be reporting correctly.

Each to their own but i prefer HWMon for its' easy to read display.
http://www.cpuid.com/softwares/hwmonitor.html

 

[dorsetknob]

Your Cpu is a duel core with hyperthreading
http://ark.intel.com/products/43563/Intel-Core-i7-640LM-Processor-4M-Cache-2_13-GHz

 

[ERic Warren]

Alright, well that might explain it...thanks!