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Help! My mom clogged her computer full of viruses!

Discussion in 'General Software' started by hat, May 14, 2009.

  1. hat

    hat Maximum Overclocker

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    Well my mom riddled her computer full of viruses... again. Last time I fixed it by using the Bit Defender online scan but that just won't cut it this time. In safe mode with networking, BD didn't pick up any viruses so I figured I would try running it in normal mode but whenever I try to run the BD scan, this thing called "personal anti virus" interferes and won't let me run the scan. Apparantly she got to some website or popup or something that said she had viruses on her computer and went through it and installed one of those fake antivirus programs that is actually a virus in and of itself. Something is stopping her from using the internet in general as well. After 5 seconds of her homepage being up (the armstrong ISP homepage) something comes up and says that it found spyware or viruses on the page and reccomends installing thier software. I would take a screencap of it and upload the picture here, but I would need my computer to do that and there's no way in hell I'm putting my flash drive in that computer or burning a cd from that computer and putting it in mine.I even went so far as to unplug that computer from the damn router so as to prevent it creeping over the network.

    Anyways, bottom line this PC is pretty much fucked and if it were mine I would erase everything and reinstall windows but it's not mine so I need to go through the process of cleaning it out. TPU, are there any good free antiviruses I can use here? I hear a lot of talk about NOD32 and Kapersky but those are paid programs.
     
    Crunching for Team TPU
  2. Exeodus

    Exeodus

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    Avast is one of the best, very through and completely free. The free key lasts for one year. The real-time monitor is very good as well.
     
    hat says thanks.
  3. hat

    hat Maximum Overclocker

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    I will have to try that, thanks. Anti-spyware programs are welcome as well!

    -ed: Ah, I see Avast is anti-spyware as well.
     
    Crunching for Team TPU
  4. Duxx Guest

    malwarebytes has fixed everything I have ever encountered. Even the "quick scan" finds most of everything.
     
  5. ASRockIQ

    ASRockIQ New Member

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    run AVAST, Malwarebytes', and SUPERAntiSpyware. that should do it.
     
  6. douglatins

    douglatins

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    When theres a big virus infection i would only reccomend a reformat
     
  7. h3llb3nd4

    h3llb3nd4 New Member

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    Spybot S&D is good for blocking harmful sites:)
    Combo Fix is another one
     
  8. DaveK

    DaveK

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    Been using Spybot for years, and recently Malwarebytes. Both are great.
     
  9. BarbaricSoul

    BarbaricSoul

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    currently using AVG 8.5 myself, seems to be doing the job.
     
    Crunching for Team TPU
  10. lucasweir

    lucasweir

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    house call from trend micro you can do safe mode w/ networking then go to there website then housecall and it will scan your compo and remove viruses for free
     
  11. TRIPTEX_CAN

    TRIPTEX_CAN

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    +1

    You can also replace Avast with AVG Free and you should more or less get the same results.

    If this virus/malware is hijacking the internet you will need to download the installer packages AND LATEST UPDATE FILES for MalwareByte, SuperAnti-Spyware, and Avast (or AVG) on another PC and transfer them over with a USB stick or similar.. and do not use the autoplay function of the USB stick if you need to put it back in the "clean" PC.
     
  12. newtekie1

    newtekie1 Semi-Retired Folder

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    AVG 8.5 + Spybot + AutoRuns + Process Explorer + HiJackThis
     
    Crunching for Team TPU 50 Million points folded for TPU
  13. domy85

    domy85

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    Do you work for best buy? :laugh:

    +1 on the superantispyware and avast
     

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