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How to Fix a Malware Infected Computer?

Discussion in 'General Software' started by lisaglenn, Apr 16, 2013.

  1. lisaglenn New Member

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    Hi everyone..:)
    My system was infected with a Malware. Even after malware has been removed from a computer many of the problems caused by it still remain.
    How do I Recover my Important Files Deleted During Infection?
  2. DRDNA

    DRDNA

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    Well Malewarbytes is good as it gets for maleware removal.
    http://www.malwarebytes.org/

    AS for the files well recuva should be able to get them but if they were removed in part of the cleaning process then they are probably infected as well. If the virus did the removal then recuva should get them back. Be sure to scan for maleware or virus when recovering files. Good luck.
    Last edited: Apr 16, 2013
  3. de.das.dude

    de.das.dude Pro Indian Modder

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    malwarebytes + tdss killer. i had a similar porblem and i was recomended the same here.
    LagunaX and puma99dk| say thanks.
  4. Wrigleyvillain

    Wrigleyvillain PTFO or GTFO

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    Run in Safe mode...failing that Google for a Live CD you can boot from that is for exactly this purpose (disinfecting). Can more effectively clean when infected volume not the startup (nothing "in use").
  5. Octopuss

    Octopuss

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    Me myself, I don't believe in removal of such stuff at all, no matter how good the software used is. Backing up some documents, music, movies and whatever, and doing clean install of the OS might even be significantly faster, too - with guaranteed result.
    Just my 2c.

    P.S. Wrong forum section.
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  6. LagunaX

    LagunaX

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    1) Boot up in safe mode (usually f8)
    2) First run Rkill http://www.bleepingcomputer.com/forums/t/308364/rkill-what-it-does-and-what-it-doesnt-a-brief-introduction-to-the-program/
    3) Then full malwarebytes scan and clean
    4) Reboot
    5) May need to boot from your Windows installation CD/DVD and select the "Repair Windows" option after a safe mode clean if some components are damaged or missing.
    6) In the future, create a backup image on another partition or hard drive, so you can reinstall from the image in case this happens again. The backup image containing your OS and programs, you should keep your files and data elsewhere.
  7. puma99dk|

    puma99dk|

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    TDSS Killer is a nice small tool that works great :cool:
  8. Tatty_One

    Tatty_One Senior Moderator Staff Member

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    Moved to the software section.... I like to keep me drawers tidy!
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  9. Schmuckley

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  10. qubit

    qubit Overclocked quantum bit

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    I don't see why people are giving tips on how to remove the malware, since the OP has already said he's removed it? It looks to me like he wants to recover data, although it's not especially clear.

    @lisaglenn

    You need to be more specific about this data if we're to help you. What do you mean by important files? Are these Windows system files? Are they files in your data area such as Documents? Tell us.

    Note that the data may be gone forever and hence cannot be recovered.

    Finally, I don't trust anything to properly remove malware, so I would format and reinstall Windows, which is guaranteed to remove all malware. Backup your data first, obviously. It should be backed up regularly, anyway.
  11. MxPhenom 216

    MxPhenom 216 Corsair Fanboy

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    Its TPU dude. People only read the title, and well his/her title is misleading to say the least.
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  12. qubit

    qubit Overclocked quantum bit

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    Duh! Yeah. :laugh:
  13. erocker

    erocker Super Moderator Staff Member

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    I'm sure lisaglenn or some other new member will give us the answer by providing a nice spammy link soon. ;)
    qubit says thanks.
  14. Ahhzz

    Ahhzz

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    Depending on what he had, he may be looking for this. Unhide. some of the more recent viruses had the fun habit of ultra-hiding documents, desktop icons, programs, etc. This will show you what's been hidden (or more accurately, "un-hide" them). If that's your issue, there's also some directions about recovering the program links you're missing. If so, post back here, and for Zeus's sake, don't delete your temporary files: that's where they're moved.
  15. Morrison5891

    Morrison5891 New Member

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    Sometimes this is a much better option. But it all depends on the severity of the malware.
  16. lisaglenn New Member

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    Re:


    Thankyou dear....:)
    I'll try this and let you know if I'll get any other problem..:eek::eek:
  17. TheVanillatech New Member

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    People may disagree - I have read some good solutions here. The problem is once a PC becomes so bogged down with malware and spyware, the cleanup process is a long drawn out headache and sometimes a losing battle.

    Try what LagunaX said and if you succeed then cool! :toast:

    But remember that the best way to fully clean a PC is to have your boot drive (with your operating system) on a small partition of the hard drive, and keep all your important stuff on another. Then the fastest and most sure way of cleaning a PC of Malware is to simply format the boot drive back to clean and re-install the OS and drivers. You will be back up and running in under an hour with no important data lost.

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