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intel processor overheating

Discussion in 'General Hardware' started by morningtwlight, Jun 15, 2013.

  1. morningtwlight New Member

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    i have hp g6 2130se processor intel ci5 3210m is overheating when turbo boost on during stress it goes to 94c maximaum while idle 50c to 55c when turbo boost off it goes upto 85c on stress laptop is very cool during every kind of stress from top to bottom it doesnot heat a little bit i cannot understan why hwmonitor,coretemp,realtemp softwares are showing this high temperatures theres no throttling during games dedicated card ati max temp is 72c plz help whats wrong ??softwares??
     
  2. SKBARON

    SKBARON

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    Well, maybe it's time to clean it on the inside a little bit, remove the dust from the radiators and change the TIM.
    Also, on a side note, try writing sentences using punctuation marks, it would really help people to understand your issues better ;)
     
  3. morningtwlight New Member

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    sorry for bad english and this laptop is just 6month old how can dust be the probelm???its in international warrenty too but its just a name its cannot be claimed i have to send it other country on my heavy expense still as there is no probelm with touching laptop that mean its cool during every kind of stress but i cannot understand if laptop is cool why temperatures are high any suggestions??
     
  4. erocker

    erocker Super Moderator Staff Member

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    It happens if you live in a hot climate. You might want to get a laptop cooler. But dust can build up so get some compressed air and blow it out.
     
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  5. morningtwlight New Member

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    yes here is summer and environment temp goes upto 50c and i have used air blower yesterday but it did not help me one more thing when i run game on intel hd 4000 gpu then processor maximum temperatures are 66c why processor runs hotter on dedicated graphics card ati
     
  6. erocker

    erocker Super Moderator Staff Member

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    Because the dedicated graphics card (which is more powerful) uses more of the CPU and you have an extra heat source from the other GPU.
     
    Last edited: Sep 8, 2013
  7. morningtwlight New Member

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    i think may b software problem as hwmonitor software shows tab of intel hd4000 but i can see its tab temperature only changes when i run game on ati gpu and also i can see the temperature on gpuz which is showing is of ati gpu so softwares are not telling correct values the intel hd 4000 tempeature in hwmonitor doesnot changes until i run something on ati gpu that the proof and if softwares is correct then why the laptop from bottom is so cool why it is not too hot??
     
  8. Bo$$

    Bo$$ Lab Extraordinaire

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    Last edited: Jun 16, 2013
  9. DRDNA

    DRDNA

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    where I currently live it takes about 3.5 weeks until the heatsyncs are totally clogged with this real fine dust and there are no smokers in the house thank G-d! So do check that it isn't dust, as 6 months is a long time depending on the conditions! Good luck.:toast:
     
  10. de.das.dude

    de.das.dude Pro Indian Modder

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    to claim international warranty you have to be a citizen of the country you bought it from. else warranty is void. its a marketing trick.

    im pretty sure there are laptop service centres in your country. take it to one. they usually dont charge much.
     
  11. morningtwlight New Member

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    high temperature

    there are warrenty centres but they only claim local warrenties if they repair it warrenty will be void only it can be send to country where it is purchased i have used again blower today i blow air on vents but still no gain as i have already mention if laptop is overheating then it should be hot to touch from bottom but its during gaming i can say ice cold may b the sensors are wrong ??i can take the notebook to shop where it is purchased for repair what i can say to them they will say laptop is not overheating it is very normal not hot as they dont use temperaures softwares they physically check it so i am confused what to do????
     
  12. morningtwlight New Member

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    oh my god what this see it and tell me

    oh my god what this see it and tell me
    http://ark.intel.com/products/52219 from thois link see tjunction of processor now see this link
    http://www.notebookcheck.net/Review-Alienware-M14x-Notebook.54257.0.html
    the temperature tab in this alienware is telling that its processor goes to 95c also they have posted a picture of hardware monitor same is temperature scenes with my laptop when i see it i think i have not too worry but i want these temperatures to be in 70's c now a laptop which is for gaming is going to 95c under gaming and tjunction is 100c what you can say that alienware overheat no i think its some processor that goes too up high temperatures can any expert here tell me that laptop on playing game still remains ice cool then why software is saying temperatures are high
     
    Last edited: Jun 16, 2013
  13. morningtwlight New Member

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    well today i will clean it from dust from professional and will post results. time for cleaning
     
  14. AsRock

    AsRock TPU addict

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    Are these temps from games or a stress test ?, if they are from a stress test stop doing them as they are most likely stressing more than needed you could all so put vsync on too see if that helps some.

    Other wise like other have said get a laptop cooler that fits were the vents are on your laptop i like the ones with larger fans for more cooling area and get some compressed air.
     
  15. morningtwlight New Member

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    well i got it cleaned but it doesnot decrease temperatures.
    there was only 20percent dust in it so that was not the problem , i am confused about heatsink its black from on end, is it ok???
     

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  16. Fourstaff

    Fourstaff Moderator Staff Member

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    Fins looks fine, how about the plate itself? Have you cleared off the old TIM and reapply a fresh layer? I think you might want to look for a copper shim to improve temps a bit.
     
  17. morningtwlight New Member

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    temperature are same for furmark and games approximately
     
  18. morningtwlight New Member

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    will he didnot touched the thermal paste that is only 1 thing , and didnot apply a new thermal paste i am thinking of my last and only thing about applying arctic silver 5 i have seen people saying its best thermal paste the heat sink fan was also opened and cleand from inside but there was no dust well i also went to computer repair shops the one of best in my city but no one understand it why it is most of them said if ,it is working noramally, ie no shutdown and no decreased performance , so there is nothing to do they said use your laptop as longer as it goes, 1 also said may b sensor is faulty.
    there is no solution for sensor shopkeeper told so no one knows what wrong with laptop on forums, on net and the computer repair specialists
     
    Last edited: Sep 1, 2013
  19. Fourstaff

    Fourstaff Moderator Staff Member

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    Well I think its time to take the heatsink off, clean off and reapply a new layer of TIM. If temps doesn't improve look for a copper shim (basically a smooth thin sheet of copper), insert between the heatsink and the processor and test again. Faulty sensor is another problem, if it is then its time to get them change based on warranty
     
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  20. morningtwlight New Member

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    can sensors be changed?? the repair shopkeeper told me there is no solution for faulty sensor.
    well heat sink is 100 percent cleaned there is not a single particle of dust in heat sink vent the laptop is cleaned from every side 100 percent cleaned no place left to be dusty well , will get good thermal paste availible in market and apply it , if it didnot work then there is nothing to left behind .
     
  21. morningtwlight New Member

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    i cannot undestand if laptop temperatures are just too hot 96c maximum , why the laptop is not heated up from bottom that makes me confused. i already changed many laptops now i will use it as long as it works :( . moreover the shopkeeper who checked it said check your heat sink temperature not processor temperature.
     
  22. Fourstaff

    Fourstaff Moderator Staff Member

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    Sensors cannot be changed, you have to convince them to change the entire laptop (will be somewhat difficult I think). Did you not reapply a new layer of thermal paste when you reattached the heatsink?
     
  23. morningtwlight New Member

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    no didnot even touched the thermal paste was very careful when cleaning heatsink , left the thermal paste which came from manufacturer hp but i am thinking to apply arctic silver 5 and remove that tim which came from default
     
  24. Fourstaff

    Fourstaff Moderator Staff Member

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    You cleaned the heatsink without removing it? Well that will be the next step in trying to fix the problem :toast:
     
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  25. morningtwlight New Member

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    yes, i didnot remove the tim .
     

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