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Internet disconnects frequently while playing steam games

Discussion in 'Networking & Security' started by STEAMUSER, Jan 18, 2010.

  1. STEAMUSER New Member

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    Hey everybody

    sometimes when i play or start any steam game the internet disconnects just after playing for a minutes
    sometimes i replair the network connection but it takes much time so i better restart the pc
    my brother uses steam and he doesnt have this problem and we're using the same connection so what is it :banghead: isn't there any way to fix this problem...
    SORRY FOR MY BAD ENGLISH :ohwell:
     
  2. buffy

    buffy New Member

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    Please open the cmd prompt (start>run>type "cmd" press [enter])
    Code:
    ipconfig
    
    Example feed responce

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Link-local IPv6 Address . . . . . : fe80::f804:d5b3:1ae4:47f2%11
    IPv4 Address. . . . . . . . . . . : 192.168.0.155
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.0.1


    Then please run this command
    Code:
    ping -t [color=red]192.168.0.1[/color]
    
    Please note the that IP address above is my "Default Gateway" your may not be the same as mine so please use yours.

    Example responce:
    C:\Users\bob>ping -t 192.168.0.1

    Pinging 192.168.0.1 with 32 bytes of data:
    Reply from 192.168.0.1: bytes=32 time=1ms TTL=254
    Reply from 192.168.0.1: bytes=32 time=1ms TTL=254
    Reply from 192.168.0.1: bytes=32 time<1ms TTL=254
    Reply from 192.168.0.1: bytes=32 time<1ms TTL=254
    Reply from 192.168.0.1: bytes=32 time<1ms TTL=254
    Reply from 192.168.0.1: bytes=32 time<1ms TTL=254


    once this is running play your steam game, and lets see if the ping drops. When the steam game reports a connection issue press [ALT]+[TAB] and see if your connection has dropped.
    Please provide results.

    Thanks
    Bob.
     
  3. AsRock

    AsRock TPU addict

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    I get this problem on my other system some times when the system has been put in standby in windows Vista\7.

    Maybe look around for updated driver for your network card.
     
  4. STEAMUSER New Member

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    [​IMG]
    :ohwell:
     
  5. ghcBuG New Member

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    Lesser bump

    Hello. First time im posting here.
    I just wanted to bump this thread as I'm having the same problems, and I've had them for quite some time. After trying exactly what STEAMUSER did, I got the same results as he did. The gateway stops responding to ping.


    Bear in mind, i don't have access to forwardporting.
    I thought this was easier then starting my own thread with exactly the same problem.

    Thanks.
     
  6. buffy

    buffy New Member

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    if you have another computer try pinging the router from it during your outage on your main pc. This will confirm if its the router failing your PC.
     
  7. ghcBuG New Member

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    Yes, I can confirm that both the computer which I am starting the game on, and another computer, gets a Ping Timeout.

    What happens is, i start the game. As soon as i do anything that interferes with the internet (e.g. loading up the Servers list to join a game, or sometimes i even get into the game, but gets disconnected too quick for me to start playing)
     

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