Irritated with MSI

[Jhelms]

I have a little AM3+ MSI micro ATX board I have used and loved for a bit now (890gxm-g65). Was excited to get in the fx8350 as MSI claimed ALL Am3+ motherboards would be compatible in their press release... AND they claim here... "Fully Support AMD AM3+ multicore processors"
http://us.msi.com/product/mb/890GXM-G65.html

However they do not fully support them. Called tech support twice yesterday just to verify. My motherboard, even being a black socket and supporting the 8150 will not get a bios revision to allow the 8350. Not cool but moving on - back to asus and formula Z.

 

[brandonwh64]

It will probably get a bios but they are taking the ASUS route and saying it will not work but silently release a bios to allow it on that board.

http://www.techpowerup.com/forums/showthread.php?t=174341

 

[Jhelms]

Would be nice if they did... will build a rig for my kids with it. But 2 separate techs from MSI said they were not going to do anything with this mobo.

 

[brandonwh64]

I honestly think it will be like the thuban situation on AM3. They will say they will not release a bios for the chip cause its only for newer featured boards then later on almost ever manufacturer has thuban support on AM3 and plenty of AM2+ motherboards.

 

[Hood]

MSI Will Be First To Fold

I bought 1 MSI board and that's it for me. The board was a G45M-P26 Micro ATX socket 775 I got to support an old Pentium 4 I had. Everything worked, except whenever you stressed the system, such as gaming or benchmarking, it would overheat the north bridge and freeze the system. MSI totally ignored my emails after the first one, and the only way I could use the system for gaming was by blowing a very loud Delta 6000 rpm fan directly onto the heatsink for the north bridge, to keep the temps under 63c. I never did get any support from MSI, and I will never buy another product from them, no matter how good it's supposed to be. That's why, as the title says, MSI will be the first major player in the mobo field to go bankrupt or get bought by another company. First, their products can't compete, so they try to sell them cheaper than anyone else in the hope that bargain hunters will keep them alive. Second, their support is a joke, they even refused to answer my question about the location of their built-in thermal sensors, and they completely ignored my several RMA requests. Third, MSI is 4th among mobo makers (behind Asus, ECS, & Gigabyte) but are seemingly less popular than Asrock and Biostar these days (except for the MPower Z77, which is the only board of theirs you ever hear about, and I hear it's junk). I know of no hardware review websites that use MSI boards for their test systems, if that tells you anything. Oh, and they've been caught before lying about compatibility issues with their boards.