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Lucky Americans, rest of the world put on hold

Discussion in 'News' started by D_o_S, Sep 5, 2006.

  1. D_o_S

    D_o_S Moderator

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    The Inq has an interesting write-up about Apple's battery exchange service. If you are in the US and if your notebook is equipped with a defective battery, you write your details into an online form, and a new battery is automatically sent to you. Upon receiving the new battery, you send your defective battery back in the same, pre-paid envelope.

    View the screenshot below:
    [​IMG]

    Australians, however, do not seem to be as fortunate. When you enter your data into an online form, you are told that your battery indeed is defective. The rest is different to what US residents are told: being an Australian, you are told to take your battery to your nearest Apple dealer, and wait for a new battery. Receiving a new battery can take anywhere from four to six weeks – and you have no battery in the meantime.
    [​IMG]

    Australians might not be the only ones who have to go through this procedure, which is much more unpleasant than the US version.

    Undoubtedly, this will discourage some people from returning their potentially unsafe and defective batteries.

    Source: The Inq
     
  2. newtekie1

    newtekie1 Semi-Retired Folder

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    Go Apple, yet another reason you SUCK!
     
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  3. Jimmy 2004

    Jimmy 2004 New Member

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    Apple is quickly becoming worse than M$ for customer respect.
     
  4. jocksteeluk

    jocksteeluk New Member

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    the main reason they are treating non us customers in such a way is because the comsumer protections laws in the US favour the customer and its also apples biggest market
     
    Last edited: Sep 6, 2006
  5. newtekie1

    newtekie1 Semi-Retired Folder

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    I couldn't agree more with this. If the US laws didn't favor the consumer so much Apple wouldn't give a shit about its US costumers either.
     
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  6. WarEagleAU

    WarEagleAU Bird of Prey

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    Apple is Gay....

    Seriously....the IPOD isnt even all that. They are gay.....but its just my opinion :)
     
  7. jocksteeluk

    jocksteeluk New Member

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    many people find out after purchasing ipods and other mp3 players that they are quite non essential gadgets
     

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