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Manual removal of ATITool

Discussion in 'ATITool' started by Marstiphal, Nov 19, 2009.

  1. Marstiphal New Member

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    Hi,

    I wonder if anyone can help with a manual proceedure for removing ATITool from windows 7 64 bit edition. It appears after an uninstall there are several files and a reg entry that have been left. The following have been left on my system and seem to be locked so I cant delete from normal or safe mode

    atitool.inf_amd64_neutral_3e32db7ddd3d33ce
    atitool64.sys
    atitool.pnf
    atitool.inf

    this reg entry also appears to be undeletable in safe mode

    %SystemPath%\system32\DRIVERS\ATITool64.sys


    This seems to be causing stability issues on my machine that is now crashing all the time after the uninstall, usualy when doing something graphical like loading a game. I have checked and the event log has the following entries at the exact time of and after every crash

    The driver \Driver\ATITool failed to load for the device Root\*ATITOOLDEVICE\0000.

    Does anyone know of a fix for this? Your help would be apreciated.
     
  2. W1zzard

    W1zzard Administrator Staff Member

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    remove the driver via device manager ..

    or try:
    sc stop atitool
    sc delete atitool
     
  3. Marstiphal New Member

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    Many thanks for the quick reply W1zzard, I'll give this a try
     
  4. Marstiphal New Member

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    Hi W1zzard, I followed your instructions but it did not fix the issue. There is no service for atitool so the sc stop atitool/sc delete atitool didnt work.

    I did uninstall atitool through the device manager but the files and reg entries remain undeletable. My computer has crashed once while writing this post..
     
  5. W1zzard

    W1zzard Administrator Staff Member

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    boot into safe mode and delete them manually, and i doubt it's atitool causing the crash
     
  6. Marstiphal New Member

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    Well I'm not 100% sure its ATITool thats causing the crashing but its this entry:

    The driver \Driver\ATITool failed to load for the device Root\*ATITOOLDEVICE\0000.

    thats in the event logs following every crash. I have tried serveral times in safe mode to delete these files without success. They all appear to be protected somewhow
     
  7. W1zzard

    W1zzard Administrator Staff Member

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    have you tried installing atitool again and then using the uninstaller ?
     

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