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Microsoft Office Adding > > > to emails

Discussion in 'General Software' started by asb2106, Jun 19, 2008.

  1. asb2106

    asb2106 New Member

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    Please help, I am trying to figure this out....

    One of my users are getting >'s added to their emails like this

    >Hello
    >How are you
    >Blah Blah Blah
    >ECt.

    Every line gets the > put before it, and I cannot find how to remove these, I cannot find it on google, nor can I find it by digging through outlook

    It happens during new emails, replies, and forwards.

    He is using Outlook 2003 Basic Version.

    Thanks for the help all :respect: :respect:
     
  2. asb2106

    asb2106 New Member

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    any ideas at all to try would be really appreciated!!!!
     
  3. asb2106

    asb2106 New Member

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    ok, Im coming up with nothing - fast. There has to be some option to turn off, or something. Please, any ideas would be great!
     
  4. asb2106

    asb2106 New Member

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    either this is a really tough one, or nobody is reading this thread......

    Anyone been in here??
     
  5. Fitseries3

    Fitseries3 Eleet Hardware Junkie

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    well... i've seen that when you reply to someone. it does the > to signify that that was the original message and the message before it and so on. i dont know what or where to turn it off though.
     
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  6. Fitseries3

    Fitseries3 Eleet Hardware Junkie

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    i just thought of somthing....

    are you viewing emails in text or html? try changing it to html and see if that makes a difference.
     
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  7. asb2106

    asb2106 New Member

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    ahh very good idea! Thanks!

    I will try that and post my results.

    I had thought that was a thing that happened with forwarding emails, but it seems to do it to all of the emails. Im not at this computer, its at a remote office, so Im trying to fix this over the phone:banghead:
     
  8. asb2106

    asb2106 New Member

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    Fit you hit it on the head! I just got an email from the user and it is working perfect now!

    You da Man!
     
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  9. lemonadesoda

    lemonadesoda

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    You can also get copy+paste tools (and plugins) to remove that sort of stuff. Very useful. Remove ">"s, or remove RTF format encoding, or remove certain words or characters.
     
    Fitseries3 says thanks.
  10. asb2106

    asb2106 New Member

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    Yeah I could, but I would have to teach how to use it to very inexperienced users. We wanted to actually solve the root of the problem, and FIT came through!
     
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  11. lemonadesoda

    lemonadesoda

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    Quite true! Solutions for us are often different from solutions for supported (non techie) users.
     
  12. asb2106

    asb2106 New Member

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    yep exactly, If that happened to me I would find a way around it, try to fix it, or when all else fails, reinstall the program, for people that are inexperienced, I normally try and make it as easy as possible for them.

    The user that I fixed was very pleased with the response I got here, enough so that I think he might be making a personal login here so he can learn from the vast amounts of knowledge on here.
     

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