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My Dell is being a Dell!

Discussion in 'General Hardware' started by NeotonicDragon3, Jun 24, 2008.

  1. NeotonicDragon3

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    I hope this is in the right section
    My computer is a Dell Dimension E310
    Intel Pentium 4 HT, 230W PSU, 2GB RAM, Windows XP Media Center 2004, Ubuntu 8.04 LTS, Intel GMA900, 13 Total USB Ports

    Ok, I have this weird problem with my Dell
    I have a 7 USB Hub, and 6 USB Ports on my Dell
    Sometimes when i unplug my USB Hub on accident it, flips out and when when i switch tabs or something, switch windows or whatever, my computer comes up with a Blue Screen of Death.
    For your info...This is Windows XP Media Center,
    So i though hmm. maybe my hub is dieing? So it finaly worked one day lol
    And i install Ubuntu on my System.
    Then a couple days later it won't boot my Keyboard and Mouse. So i couldnt switch to windows
    So then I though plugging in the keyboard into the USB Ports on the Computer it self will do the trick,,,,
    WRONG! It says Keyboard Failure and my Keyboard's lights don't come on

    The Keyboard is a Microsoft Pro Digital Keyboard that i got a thrift shop for $5
    This started in February about a month after i got my keyboard
    So i called Dell to see if they can help me. They told me to do some Diagnostics testing...that found no problem. then the lady told me to Reformat thinking it was a virus or something messed with the OS.

    That did not help either... After about a Week it still crashed my system...
    So now I am Stuck in UBUNTU. and my dell wont boot my keyboard. Also I have tried It with other keyboards....still "Keyboard Failure"

    Is it my Keyboard or a bug or a my USBs are screwed over? Please help me...I want to go back to windows....It has my music :( xD:D

    Also it says "USB hub Malfunctioned" then it crashes. It does it for the USB ports in the back of the computer. (When i plugged in my External HDD.) which my dell doesn't recognize right now... Help me please
  2. Bundy

    Bundy

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    Are you saying that the keyboard works fine with Ubantu but not XP?
    Can you try booting with no USB plugged into your system? i.e try PS2 keyboard etc.
    If you can get it working like this, then try each USB device one by one until you find what item might be causing the problems.
    Unfortunately, there are lots of possible causes and I don't know many answers.
    I guess it's possible that there were too many USB devices taking power and you have damaged the motherboard. Also remotely possible that a BIOS setting can fix this.

    Maybe someone else has better suggestions.
    NeotonicDragon3 says thanks.
  3. NeotonicDragon3

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    Umm No i am saying the Keyboard is not booting up with BIOS....
    I only have USB no PS2 on this Machine (It is a budget machine lol)
    I can't use my keyboard in boot-up so i cant get to the BIOS Setup.
    Ill Try booting with no USB.
    Since there is the UBUNTU Boot manager, and Ubuntu is first, and my keyboard is not booted with BIOS I can not go down to Windows.

    Edit: Removing the USBs worked then it failed again? It still wouldnt let me go to windows :(
    Last edited: Jun 24, 2008
  4. Bundy

    Bundy

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    Maybe you need to find a ps2 keyboard. They are even older than your system!. Almost any really old machine will use them - steal/borrow one for a try.

    Im stating the obvious but your problem cant be fixed without a kb. If you can get the system running, then you can start to find what USB device is killing your system (if thats the prob).
  5. UnkAsn93

    UnkAsn93 New Member

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    Maybe all of his USB ports are going bad? This happened to me, on an OLD Abit AT7..all USB.

    look @ the motherboard and see if any capacitors are leaking/bulging. If so, replace them, and maybe that'll work.
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  6. NeotonicDragon3

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    Umm, my computer doesnt have PS2 ports...
  7. NeotonicDragon3

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    Now only if i knew where to get capacitors and knew what they are??
  8. Error 404

    Error 404 New Member

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    You sure? It should, even if it is a budget PC: my Dell has PS/2 ports, and it has similar specs.
    If not, then try using a USB PCI card, if you can get hold of one.
  9. NeotonicDragon3

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    I got a picture
    [​IMG]:confused:
    [​IMG]:confused:
    200-240W? or 230W?
  10. Snake05

    Snake05 New Member

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    230W Peak. Thats odd about the PS2 ports. Have you tried a secondary USB keyboard yet?

    EDIT: What model Dell is that?
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  11. NeotonicDragon3

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    Yes i have, no luck there either
    EDIT: Dell Dimension E310 from 2006
  12. candle_86 New Member

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    hmm get a USB card from the local shop see if that helps if not your SOL man, sorry
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  13. NeotonicDragon3

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    OMFG not plugging in the back USB things made my keyboard boot with my computer :eek:
    It is one of the back USB Ports >_>
  14. Bundy

    Bundy

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    QUOTE=NeotonicDragon3;854381]OMFG not plugging in the back USB things made my keyboard boot with my computer :eek:
    It is one of the back USB Ports >_>[/QUOTE]

    :toast:

    Edit: I dont know how many USB devices you can run off one port or whether your hub is externally powered but you should consider that this problem may have been caused through excessive power drain. Take it a bit easier on your remaining USB ports!
    Last edited: Jun 24, 2008
  15. UnkAsn93

    UnkAsn93 New Member

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    NeotonicDragon3 says thanks.
  16. NeotonicDragon3

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    They look normal..they all have random blue shit on them..since i got machine..So i know that is not a broken Capacitor. it looks normal to me.
  17. NeotonicDragon3

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    :toast:

    Edit: I dont know how many USB devices you can run off one port or whether your hub is externally powered but you should consider that this problem may have been caused through excessive power drain. Take it a bit easier on your remaining USB ports![/QUOTE]
    The 7 Port USB Hub has a Power supply on it. but i think i now have 4 or 5 avalible that are working properly :D
  18. NeotonicDragon3

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    Something new/weird that happened!
    Ok i got back to windows and whatnot. then didnt unplug any USB Devices.
    So then i plug my headphones into the Jack. then i moved my mouse and whabam! Blue Screen of Death!
    Then it wouldn't boot my keyboard or any usb device at BIOS.

    What is going on?
  19. Error 404

    Error 404 New Member

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    By the looks of it, your motherboard is failing, or at least something serious has happened to it.
    Can you try resetting your BIOS? That might help. If it doesn't work, you might want to consider replaceing your motherboard.
    NeotonicDragon3 says thanks.
  20. NeotonicDragon3

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    Ok How do i do both?
  21. Bundy

    Bundy

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    To reset bios, check your manual. It may have some instructions on how to do this. You are probably looking for a small jumper that needs moving to another set of pins. It should also be marked on the motherboard (in very small writing).
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  22. NeotonicDragon3

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    LOL i never got a manual :( But they have one online.
  23. NeotonicDragon3

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    is it known as

    clear CMOS jumper

    (RTCRST)?

    I reset ther BIOS!.....
    Now it says
    "Floppy Disklette seek failure
    Keyboard Failure
    Strike F1 key to continue, F2 to run the setup utility"

    I don't have a floppy drive... and my keyboard wont work on boot up!

    I locked my self out basically!
    Last edited: Jun 25, 2008
  24. dannylill1981 New Member

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    defiantely sounds like the motherboard is dyeing, or at least damaged, should consider replacing at some point soon......
  25. kyle2020 Guest

    either find out how to do it in the manual or heres a picture i made for you:

    [​IMG]

    Basically your looking for those 2 things - the motherboards battery and the clear cmos (depicted as CLR_CMS on my old motherboard) jumpers.

    Number one is the jumper

    Number two is the battery.

    Youll want to remove the battery, then move the jumper. e.g say there are 3 pins in a row, numbered 1 - 2 - 3. The plastic cap is covering pins 2 - 3, so you will want to remove the plastic cap and put it on pins 1 - 2. you see? leave it like this for about 10 seconds, then replace the cap back to its original position on the pins and replace your battery.

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