Hello again TPU community. I am hoping someone can help me find out what is really going on with my ISP. I have had Windstream dsl for several years now and have never had good service, not even close. All I get out of them is lies and runarounds. I am finally at my breaking point and want to figure out exactly what is going on. My problem is that I am completely clueless when looking at the info and diagnostics on my Speedstream 4200. Can anyone give me a good starting point at to what to look for? So far I have contacted the FCC, BBB, and my state attorney general with no resolution. I figure I need to get better educated on what I am talking about so that I have a more concrete complaint. As always, many thanks for any help.