I'm trying to fix my girlfriend's family computer without much luck so far. They cannot connect to the internet with either explorer or firefox. We took it to our place, can't get an IP address from the router (hardline connection). Ran antivirus in safe mode, tried turning off antivirus and firewall, nothing helps. Put in a PCI ethernet card, still can't acquire an address so it's not the MB port that died. Loaded XP on an extra HD I had around and it access the internet just fine so it is a software setting and not hardware. Anyone have any ideas I can try later tonight when I get home from work?? Thanks in advance.