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Never Buy A Dell!

nguyenpeter76

New Member
Joined
Aug 12, 2007
Messages
312 (0.05/day)
System Name XPS 420
Processor q6600 2.4GHz
Motherboard Dell - Chipset:Intel® X38 (Bearlake) only one pci x16 slot...gay
Memory 3GB @ 667 MHz
Video Card(s) ATI HD 2400 PRO 128mb (will upgrade later)
Storage 320GB
Display(s) Samsung 22inches Model 220wm (1680x1050)
Case XPS 420
Power Supply Dell's Underrated 375w PSU
Software Vista Home Premium 32-bit
I recently bought a XPS 420 and am exchanging it, because of crashing due to video card. I installed drivers from dell and ati and still crashes. Not only is there this issue, I was told that I would get the 425w psu despite not ordering the 8800gt or 8800gtx, but it came with the 375w psu. I expected this, but it shows how trustworthy the customer service is when they promised me that I'll be getting the 425w psu. today i received an email with the order status of the computer that is being made for my exchange. I noticed there were differences in the components I ordered.

3GB RAM 800MHz --> 3GB RAM 667MHz
Keyboard --> None
Mouse --> None
MS Works 8.5 --> MS Worksuite 2006
--------- --> Turbine Lord of the Rings Online,XPS
Warranties --> doesn't show any on order status...sme for gift card.

sure im getting the lotr when i never asked for it, but it doesn't repay me for the stuff I ordered and not getting. I definately see why so many people are against dell. :banghead:
 

Hawk1

New Member
Joined
May 8, 2007
Messages
1,248 (0.20/day)
Location
The Big Smoke, Canada
Processor E6600@3.6Ghz (8x450)
Motherboard Commando
Cooling TRUE
Memory 2GB Ballistix Tracers @900 4-4-4-12
Video Card(s) ATI X1950XTX w/TR HR-03
Storage 2 x WD250GB (RAID0) 1x WD150GB Raptor 1x500GB external
Display(s) Dell 24" Ultrasharp
Case TT Armour
Audio Device(s) Xfi xtreme Gamer (X-230s/HD595s)
Power Supply TT 750W modular
Software xp pro SP2/Vista Ultimate 32
You have learned a valuable lesson. If you want more than just a basic rig, DO NOT go with one of the OEM's. Either build it yourself if you can, or go to a smaller shop, like I did, and tell them exactly what you want and have them put it together for you (they usually have some type of parts/labor warranty).
 

Random Murderer

The Anti-Midas
Joined
Dec 6, 2006
Messages
6,974 (1.10/day)
Location
Florida, A.K.A. the Sweatbox
System Name TOO MUCH RADIATOR! | The TV Box a.k.a. The Shoebox
Processor Core i7 4930K @ 4.5GHz | Core i5 6600K @ 4.5GHz
Motherboard Asus X79 Rampage IV Extreme | Asus Z170i Pro Gaming
Cooling Custom water on CPU and GPU, dual 360mm radiators | Corsair H80i
Memory 4x 8GB G.Skill TridentX DDR3-1600 | 2x 4GB G.Skill RipJaws 4 DDR4-3000
Video Card(s) Sapphire AMD R9 295x2 | PowerColor AMD HD7970
Storage Samsung SSD 830 256GB, various others | 2x 1TB Seagate Barracudas in RAID1
Display(s) Dell U2713HM 2560x1440 IPS | Panasonic TC-L32E5 1080p IPS TV
Case Thermaltake Suppressor F51 (stripped down to hold two radiators) | Cooler Master Elite 130
Audio Device(s) RM-DAC -> Xiang Sheng 708b -> Sennheiser HD650 | HDMI sound device on 7970
Power Supply LEPA G1600-MA 1600W | Corsair CX750M 750W
Software Win 10 64
Benchmark Scores over 9000 BungholioMarks, "Bitchin' Fast"
You have learned a valuable lesson. If you want more than just a basic rig, DO NOT go with one of the OEM's. Either build it yourself if you can, or go to a smaller shop, like I did, and tell them exactly what you want and have them put it together for you (they usually have some type of parts/labor warranty).

well, some oem's tailor to us overclockers and hardcore gamers, and they are ok, if you don't mind paying the extra to have them build it for you rather than build it yourself, but then again, some people would just rather not bother with it or don't have the time.
Falcon Northwest and Cyberpower come to mind...
 
Joined
Feb 19, 2007
Messages
12,453 (1.99/day)
Location
Yankee lost in the Mountains of East TN
Processor 5800x(2)/5700g/5600x/5600g/2700x/1700x/1700
Motherboard MSI B550 Carbon (2)/ MSI z490 Unify/Asus Strix B550-F/MSI B450 Tomahawk (3)
Cooling EK AIO 360 (2)/EK AIO 240, Arctic Cooling Freezer II 280/EVGA CLC 280/Noctua D15/Cryorig M9(2)
Memory 32 GB Ballistix Elite/32 GB TridentZ/16GB Mushkin Redline Black/16 GB Dominator
Video Card(s) Asus Strix RTX3060/EVGA 970(2)/Asus 750 ti/Old Quadros
Storage Samsung 970 EVO M.2 NVMe 500GB/WD Black M.2 NVMe 500GB/Adata 500gb NVMe
Display(s) Acer 1080p 22"/ (3) Samsung 22" 1080p
Case (2) Lian Li Lancool II Mesh/Corsair 4000D /Phanteks Eclipse 500a/Be Quiet Pure Base 500/Bones of HAF
Power Supply EVGA Supernova 850G(2)/EVGA Supernova GT 650w/Phantek Amps 750w/Seasonic Focus 750w
Mouse Generic Black wireless (5)
Keyboard Generic Black wireless (5)
Software Win 10/Ubuntu
I recently bought a XPS 420 and am exchanging it, because of crashing due to video card. I installed drivers from dell and ati and still crashes. Not only is there this issue, I was told that I would get the 425w psu despite not ordering the 8800gt or 8800gtx, but it came with the 375w psu. I expected this, but it shows how trustworthy the customer service is when they promised me that I'll be getting the 425w psu. today i received an email with the order status of the computer that is being made for my exchange. I noticed there were differences in the components I ordered.

3GB RAM 800MHz --> 3GB RAM 667MHz
Keyboard --> None
Mouse --> None
MS Works 8.5 --> MS Worksuite 2006
--------- --> Turbine Lord of the Rings Online,XPS
Warranties --> doesn't show any on order status...sme for gift card.

sure im getting the lotr when i never asked for it, but it doesn't repay me for the stuff I ordered and not getting. I definately see why so many people are against dell. :banghead:

I would demand the 3GB DDR2 800..at the very least. You ought to learn to build your own. It's fun, and you learn a great skill. Not to mention, you will always get more for your money.
 

Hawk1

New Member
Joined
May 8, 2007
Messages
1,248 (0.20/day)
Location
The Big Smoke, Canada
Processor E6600@3.6Ghz (8x450)
Motherboard Commando
Cooling TRUE
Memory 2GB Ballistix Tracers @900 4-4-4-12
Video Card(s) ATI X1950XTX w/TR HR-03
Storage 2 x WD250GB (RAID0) 1x WD150GB Raptor 1x500GB external
Display(s) Dell 24" Ultrasharp
Case TT Armour
Audio Device(s) Xfi xtreme Gamer (X-230s/HD595s)
Power Supply TT 750W modular
Software xp pro SP2/Vista Ultimate 32
well, some oem's tailor to us overclockers and hardcore gamers, and they are ok, if you don't mind paying the extra to have them build it for you rather than build it yourself, but then again, some people would just rather not bother with it or don't have the time.
Falcon Northwest and Cyberpower come to mind...

Yes, thats true. Like you said, you will pay extra (sometimes ALOT) for their higher end parts, but not only that, it's not like Dell/Gateway etc. are known for their great service. If possible, I say avoid them for higher end gaming rigs.
 

nguyenpeter76

New Member
Joined
Aug 12, 2007
Messages
312 (0.05/day)
System Name XPS 420
Processor q6600 2.4GHz
Motherboard Dell - Chipset:Intel® X38 (Bearlake) only one pci x16 slot...gay
Memory 3GB @ 667 MHz
Video Card(s) ATI HD 2400 PRO 128mb (will upgrade later)
Storage 320GB
Display(s) Samsung 22inches Model 220wm (1680x1050)
Case XPS 420
Power Supply Dell's Underrated 375w PSU
Software Vista Home Premium 32-bit
yeah I want to build my own rig but parents dont want to me to cause they think its complicated which it really isnt. hopefully theyll let me build it after this but knowing them theyll tell me to get a hp....
 
Joined
Feb 19, 2007
Messages
12,453 (1.99/day)
Location
Yankee lost in the Mountains of East TN
Processor 5800x(2)/5700g/5600x/5600g/2700x/1700x/1700
Motherboard MSI B550 Carbon (2)/ MSI z490 Unify/Asus Strix B550-F/MSI B450 Tomahawk (3)
Cooling EK AIO 360 (2)/EK AIO 240, Arctic Cooling Freezer II 280/EVGA CLC 280/Noctua D15/Cryorig M9(2)
Memory 32 GB Ballistix Elite/32 GB TridentZ/16GB Mushkin Redline Black/16 GB Dominator
Video Card(s) Asus Strix RTX3060/EVGA 970(2)/Asus 750 ti/Old Quadros
Storage Samsung 970 EVO M.2 NVMe 500GB/WD Black M.2 NVMe 500GB/Adata 500gb NVMe
Display(s) Acer 1080p 22"/ (3) Samsung 22" 1080p
Case (2) Lian Li Lancool II Mesh/Corsair 4000D /Phanteks Eclipse 500a/Be Quiet Pure Base 500/Bones of HAF
Power Supply EVGA Supernova 850G(2)/EVGA Supernova GT 650w/Phantek Amps 750w/Seasonic Focus 750w
Mouse Generic Black wireless (5)
Keyboard Generic Black wireless (5)
Software Win 10/Ubuntu
yeah I want to build my own rig but parents dont want to me to cause they think its complicated which it really isnt. hopefully theyll let me build it after this but knowing them theyll tell me to get a hp....

hp...LOL....tell them that you want to learn a new skill. Sometimes that works. Have them look at this forum. We'll all help walk you through the build.
 
Joined
May 19, 2007
Messages
7,662 (1.24/day)
Location
c:\programs\kitteh.exe
Processor C2Q6600 @ 1.6 GHz
Motherboard Anus PQ5
Cooling ACFPro
Memory GEiL2 x 1 GB PC2 6400
Video Card(s) MSi 4830 (RIP)
Storage Seagate Barracuda 7200.10 320 GB Perpendicular Recording
Display(s) Dell 17'
Case El Cheepo
Audio Device(s) 7.1 Onboard
Power Supply Corsair TX750
Software MCE2K5
hp...LOL....tell them that you want to learn a new skill. Sometimes that works. Have them look at this forum. We'll all help walk you through the build.

tell them you got a support group
 

nguyenpeter76

New Member
Joined
Aug 12, 2007
Messages
312 (0.05/day)
System Name XPS 420
Processor q6600 2.4GHz
Motherboard Dell - Chipset:Intel® X38 (Bearlake) only one pci x16 slot...gay
Memory 3GB @ 667 MHz
Video Card(s) ATI HD 2400 PRO 128mb (will upgrade later)
Storage 320GB
Display(s) Samsung 22inches Model 220wm (1680x1050)
Case XPS 420
Power Supply Dell's Underrated 375w PSU
Software Vista Home Premium 32-bit
lol yeah. ill try everything now. i want to use my 22' samsungs potential :D i already plan to get a q6600, gigabyte p35, 2gb 800mhz (maybe 4gb), 8800gt 512mb, 320 seagate barracuda, corsair power supply 620w, thermalright 120 extreme, scythe s flex 120mm fans, prob cm690 if on sale again. but then theres also the new processors coming out so yeah.. but i still have to convince parents first..
 
Joined
Feb 17, 2007
Messages
1,238 (0.20/day)
Location
SoCal
Processor AMD Phenom II 1055T @ 3.6ghz 1.3V
Motherboard Asus M5A97 EVO
Cooling Xigmatek SD1284
Memory 2x4GB Patriot Sector 5 PC3-12800 @ 7-8-7-24-1T 1.7V
Video Card(s) XFX Radeon HD 7950 DD @ 1100/1350 1.185V
Storage OCZ Agility 3 120GB + 2x7200.12 500GB Raid1
Display(s) QNIX QX2710 27" LCD 1440p @ 120hz
Case Cooler Master 690M
Audio Device(s) Realtek ALC892
Power Supply Enermax Liberty 620W Eco Edition
Software Windows 7 Professional x64 / Ubuntu 12.04 x64
Never buy a Dell? My Dell 600m with dual battery support is amazing (fast, dedicated video card, 1280mb RAM). I think you mean never buy prebuilt DESKTOP PCs.
 

AsRock

TPU addict
Joined
Jun 23, 2007
Messages
18,870 (3.07/day)
Location
UK\USA
Processor AMD 3900X \ AMD 7700X
Motherboard ASRock AM4 X570 Pro 4 \ ASUS X670Xe TUF
Cooling D15
Memory Patriot 2x16GB PVS432G320C6K \ G.Skill Flare X5 F5-6000J3238F 2x16GB
Video Card(s) eVga GTX1060 SSC \ XFX RX 6950XT RX-695XATBD9
Storage Sammy 860, MX500, Sabrent Rocket 4 Sammy Evo 980 \ 1xSabrent Rocket 4+, Sammy 2x990 Pro
Display(s) Samsung 1080P \ LG 43UN700
Case Fractal Design Pop Air 2x140mm fans from Torrent \ Fractal Design Torrent 2 SilverStone FHP141x2
Audio Device(s) Yamaha RX-V677 \ Yamaha CX-830+Yamaha MX-630 Infinity RS4000\Paradigm P Studio 20, Blue Yeti
Power Supply Seasonic Prime TX-750 \ Corsair RM1000X Shift
Mouse Steelseries Sensei wireless \ Steelseries Sensei wireless
Keyboard Logitech K120 \ Wooting Two HE
Benchmark Scores Meh benchmarks.
Well that just sucks. but i do have to say i had great service of them when i 1st moved to the US and just needed a comp to get settled down with. All tough wish more of them were english\american though.

BTW DELL PSU's are well underrated it's a well known fact. IF not should be by now.

PC power & Cooling do PSU's for DELL.
 
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