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New build 'no signal' (4850 red LED's flashing) help needed

Discussion in 'AMD / ATI' started by Metalhead_jay, Aug 7, 2009.

  1. Metalhead_jay New Member

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    Hey everyone, I received great help last time I posted on these forums so I hope I will get the same results this time :)

    I have just built a new PC with components bought new off the internet (click on the left hand side to see the specs).

    Now this is my first time building a computer, but I followed all of the manuals and all of the online guides I could find, and I am pretty sure I did everything right; however, when I came to turn on my computer for the first time, all of the fans started up fine but nothing was displayed on the monitor and no beeps were heard. I then noticed that 2 red LED's were flashing on my graphics card.

    The graphics card is a XFX 4850 1gb. The two LED's that are flashing are the 'D1601' and 'D1602'. I have read on these forums and elsewhere that these mean 'external 12v fault' and 'over temperature protection enabled'. (That is if they are lit, mine are flashing every few seconds). Now that all seems to point toward lack of power to the graphics card.

    My power supply is a corsair vx 550W, which if I am not mistaken is reliable and ample power for the PC I have built.

    I know this problem has been on this forum a few times; however, I have tried all of the solutions and they all turn out the same results, the fans come on, the LED's flash and nothing comes on my monitor.

    Here is everything I have (and haven't) tried so far:
    - checked and double checked power connections to everything, especially graphics card and motherboard. They are fine and tightly in place, nothing changed.
    - seated correctly, and reseated the graphics card in place. It was also fine and nothing changed.
    - tried every possible combination of power to the graphics card, including 2 different 6-pin pci-e power cables included with my PSU, and the 6-pin to dual 4-pin adapter that came with the graphics card. Nothing changed.
    - checked the motherboard wasn't shorting on the case by removing it and placing on the motherboard box, keeping the graphics card, processor, power supply and ram connected. Same results once again.
    - plugged into a different monitor to check it was not my monitor that was the problem. Again 'no signal' was displayed etc.
    - plugged cable into both DVI slots in case the one I was previously using was faulty. Same results.
    - I have not tried the graphics card/PSU/motherboard in another system as I do not own one, and have no way of accessing one.
    - I have not tried another video card as I do not own one, and have no way of accessing one.

    Please help, I am dying to play on my new PC :D

    Any help will be much appreciated, thanks in advance,
    Jay. :toast:
     
    Last edited: Aug 7, 2009
  2. Kreij

    Kreij Senior Monkey Moderator Staff Member

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    You are right, the PSU should be capable of powering your system (unless it is bad).
    Have you tried another video card? That is where I would start.
    Maybe there is a problem with the 4850
     
  3. Metalhead_jay New Member

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    No, I have not tried another video card as again I do not have one and have no way of getting one.
    Thats what I'm thinking, but I really hope it isn't that, and that I have just missed something simple/there is an easy fix.
     
  4. instron

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    You really have no choice but get a videocard to test the system,find somebody who has a pci card laying around,it should be pretty easy to come by,check your neighbors and friends.
     
  5. erocker

    erocker Super Moderator Staff Member

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    Your system should handle the 4850 fine. With the two lights flashing on the card, I'm pretty sure the card is bad.
     
  6. choppy

    choppy

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    If you cant test another card in your machine, take the 4850 and put it into someone elses machine to see what happens (obviously they need a capable psu)
     
  7. Metalhead_jay New Member

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    Ok, well thanks for all of the suggestions but I guess all I can do is go to the PC shop down the road and ask if they have a spare video card/system they could test my system/card with. I will hopefully go tomorrow, and I hope they wont charge :D

    Keep the advice coming please :)
     
  8. Metalhead_jay New Member

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    I took my rig to my local PC shop today, and we tested all of the components one by one in another computer. It turned out to be a faulty motherboard. I am submitting an RMA request and hopefully I will get it working with the new replacement.

    Thanks for all of your help,
    Jay.
     

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