I bought CoolIT ECO A.L.C. from Newegg because my Mini P180 is very limited in space and my Iceage 120 Boss II made switching out hardware a pain in the ass (and my hands, cut myself twice). I was going to buy either the H50 or ECO, whichever I could find for a better price and Newegg had the ECO for $83 shipped w/ a $20 rebate. I ordered it on Saturday and it came Wednesday, so shipping/delivery was on time. I took apart my system to put back the motherboard's stock backplate, removed the rear fan, and then proceeded to install the ECO. However, right out of the shipping box I noticed that the ECO's retail box was NOT shrink wrapped like the one I bought from Directron a while ago, and the corners of the box were dented. I took the unit out and noticed that the AM2 mounting hardware was not stuck together (very hard to describe) & was not wrapped in plastic like the one from Directron. The installation guide (one sheet of paper) was slightly wrinkled & had a tiny spec of red on it, something like ketchup. By now I was very skeptical, and not surprisingly I took the ECO out of the its Styrofoam housing and BAM the radiator had a ton of bent fins. Granted, Newegg gave me an RMA # and a shipping label to send back the piece of junk for a refund, but what the hell? Do they even check the hardware before approving an RMA? Or did they ship me a used unit hoping I have down syndrome?