• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

No Fan Control or Temp Readings 7950

PetmyGoat

New Member
Joined
Feb 26, 2014
Messages
4 (0.00/day)
Hello,

I have a Sapphire 7950 Dual-X 3L that was working fine until the other day. Now, in GPUz, CCC, Trixx, and any other program I try, I get a reading of 0 degrees C from the GPU, and the fan stays at 20%. I discovered this yesterday while playing Far Cry 3, my card was literally BAKING itself, as it was running at 1150/1550 @ 1.25v with the fans stuck at 20%. I have tried uninstalling and reinstalling Catalyst 14.2, to no avail. Also, flipping between BIOS's dosent help.

Is there anything left to try?

Thanks,
Goat
 
Joined
May 9, 2011
Messages
1,980 (0.42/day)
Location
Mainland Britain
System Name H2o Box
Processor Intel(R) Xeon e5-2690 v2 Stock 3.300 GHz stock
Motherboard MSI X79A-G43 Plus (MS-7760) v3
Cooling CPU EK & Phobya G-Changer 360 V2.0 RAD H2o VGA "AlphaCool M18" Hybrid [pump replaced 18/8/21]
Memory G.Skill TridentX 16Gb 11-12-12-32 2T @ 1866Mhz [locked]
Video Card(s) Zotac GTX 1080ti AMP EXTREME
Storage HyperX Fury 120GB & Savage 480GB SSD, Seagate 250GB,250GB 7200rpm Kingston 64GB SSD
Display(s) Asus TUF Gaming VG32VQR 2560*1440 165Hz VA Panel
Case Corsair O-800D
Audio Device(s) Creative Sound Blaster X-Fi Titanium Fatal1ty Pro
Power Supply Be Quiet! [Dark Power Pro 11] 1200W CM replaced [7-4-2017]
Mouse Zelotes T-90
Keyboard K66 Mechanical US Layout
Software Win 10 Pro 64Bit v 20H2 / OS [build 19043.1237] WFEP 120.2212.3530.0
Hi

test the vga card in another system if possible *If same issue

*return the vga card to the e-tailor/retailer and or raise an RMA with the manufaturer of the vga card and explain issue.
[*If the vga card is still under warranty]

Edit: out of interest did try manual fan settings in Catalyst Control Center; any use?

atb

Law-II
 

PetmyGoat

New Member
Joined
Feb 26, 2014
Messages
4 (0.00/day)
Unfortunately, I don't have another system to try, but I just did try moving it to the second PCI slot, to no avail. I did try the manual fan setting in CCC, it shows it change, but there is no difference. Trixx and GPUz both show it stays at 20%.

I do have a spare HDD I could throw in and do a fresh install of Windows and CCC, if you think that would help?

The card is 5 months old btw
 
Joined
May 9, 2011
Messages
1,980 (0.42/day)
Location
Mainland Britain
System Name H2o Box
Processor Intel(R) Xeon e5-2690 v2 Stock 3.300 GHz stock
Motherboard MSI X79A-G43 Plus (MS-7760) v3
Cooling CPU EK & Phobya G-Changer 360 V2.0 RAD H2o VGA "AlphaCool M18" Hybrid [pump replaced 18/8/21]
Memory G.Skill TridentX 16Gb 11-12-12-32 2T @ 1866Mhz [locked]
Video Card(s) Zotac GTX 1080ti AMP EXTREME
Storage HyperX Fury 120GB & Savage 480GB SSD, Seagate 250GB,250GB 7200rpm Kingston 64GB SSD
Display(s) Asus TUF Gaming VG32VQR 2560*1440 165Hz VA Panel
Case Corsair O-800D
Audio Device(s) Creative Sound Blaster X-Fi Titanium Fatal1ty Pro
Power Supply Be Quiet! [Dark Power Pro 11] 1200W CM replaced [7-4-2017]
Mouse Zelotes T-90
Keyboard K66 Mechanical US Layout
Software Win 10 Pro 64Bit v 20H2 / OS [build 19043.1237] WFEP 120.2212.3530.0
Hi

I do have a spare HDD I could throw in and do a fresh install of Windows and CCC, if you think that would help?
I think this is "clutching at straws" so to speak; as other steps that have been taken have not shown any sign of resolving the issue, if have the time to do so, it may be worth a shot.

The card is 5 months old btw
Warranty should be good, ask for a replacment card

atb

Law-II
 

PetmyGoat

New Member
Joined
Feb 26, 2014
Messages
4 (0.00/day)
I plan to RMA it, thanks for the help. Ill update the thread with any new info.
 
Joined
May 9, 2011
Messages
1,980 (0.42/day)
Location
Mainland Britain
System Name H2o Box
Processor Intel(R) Xeon e5-2690 v2 Stock 3.300 GHz stock
Motherboard MSI X79A-G43 Plus (MS-7760) v3
Cooling CPU EK & Phobya G-Changer 360 V2.0 RAD H2o VGA "AlphaCool M18" Hybrid [pump replaced 18/8/21]
Memory G.Skill TridentX 16Gb 11-12-12-32 2T @ 1866Mhz [locked]
Video Card(s) Zotac GTX 1080ti AMP EXTREME
Storage HyperX Fury 120GB & Savage 480GB SSD, Seagate 250GB,250GB 7200rpm Kingston 64GB SSD
Display(s) Asus TUF Gaming VG32VQR 2560*1440 165Hz VA Panel
Case Corsair O-800D
Audio Device(s) Creative Sound Blaster X-Fi Titanium Fatal1ty Pro
Power Supply Be Quiet! [Dark Power Pro 11] 1200W CM replaced [7-4-2017]
Mouse Zelotes T-90
Keyboard K66 Mechanical US Layout
Software Win 10 Pro 64Bit v 20H2 / OS [build 19043.1237] WFEP 120.2212.3530.0
Hi

I plan to RMA it, thanks for the help. Ill update the thread with any new info.
Good Call; my experience with Sapphire support has been good in the past, hope you get it sorted out :toast:

atb

Law-II
 
Top