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NZXT Havik 140 Fan Mounts

Discussion in 'NZXT' started by theonedub, Nov 30, 2012.

  1. theonedub

    theonedub habe fidem

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    Looking to pick up a set of the 140mm fan mounts for the Havik 140. I sent an email through the NZXT website requesting how to get them and PMd one of the NZXT representatives here @ TPU, but haven't got a response from either and its been a couple weeks now.

    If anyone at NZXT can help me get these fan mounts I would really appreciate it. I'm always buying NZXT products, but this is the first time I have had to contact your support team. The lack of communication so far is not really what I was expecting from you guys.

    Thanks for any info.
    Crunching for Team TPU
  2. theonedub

    theonedub habe fidem

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    Still no reply.
    Crunching for Team TPU
  3. sneekypeet

    sneekypeet Unpaid Babysitter Staff Member

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    I have to assume you snapped the end off of them?
    I do recall this issue, and there is a ghetto fix. I remember tying a knot in one end, and stretching the fan clip, it seemed to work for a while. As for why they wont reply to you, I have no idea, but I am off to look and see if I can find other rubber straps somewhere to replace them with.

    Maybe run these through the fans, then tie the ends together?
    http://www.frozencpu.com/products/5...Chassis_Fans_-_Black_RS-CC-BK.html?tl=g47c481
    theonedub says thanks.
  4. Sinzia

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    I thought there was an NZXT rep around here on the forums?
    Toss them a PM and see what happens.
  5. theonedub

    theonedub habe fidem

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    @SP- the mounts are gone gone, not broken, unfortunately. I think I may consider 'zip tie screws.'

    @ Sinzia- already PMd one of the reps with no reply.

    Customer service so far is very disappointing, thankfully this isn't a mission critical component- couldn't imagine waiting 2+ weeks for an initial response if this were something like a Hale PSU.
    Crunching for Team TPU
  6. KieX

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    Will take a look around this side of the pond see if I can come up with anything. Zip ties are not pretty but they definitely work.
    theonedub says thanks.
  7. Radical_Edward

    Radical_Edward

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    Have you been PM'ing XNine? He's the rep that's helped me with things as minor as a bad case fan. Normally get a reply in less than 12 hours.

    Although, with the holidays and all, they might be a bit busy right now.
    Crunching for Team TPU
  8. XNine

    XNine CaseLabs Rep

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    Hello. I haven't received a PM. I'll go ahead and PM you.
  9. theonedub

    theonedub habe fidem

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    Update: Still no mounts.

    NZXT decided they would send me new mounts at no cost, which was great but then I was informed they were OOS but shipping soon. 3 weeks later, no news.

    I figure CES '13 is taking up a lot of their time, but with their reps posting on other forums I figure they would at least answer my messages with some update rather than ignore them.
    Crunching for Team TPU

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