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NZXT. Official Support

Discussion in 'NZXT' started by Retell, Aug 11, 2011.

  1. Retell

    Retell

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    Hey guys, I'd just like to introduce myself, my name is Rob. I am the online rep at NZXT, just consider me your NZXT concierge (sales, support, technical) I am here for you. I will be active on the tech Power Up forum to answer any questions and help with any support issues you may have. Please feel free to email or PM me anytime. :toast:


    Thanks,
    Rob.Teller@NZXT.com
     
    Last edited: Aug 12, 2011
    Nabarun, chevy350, Winnah9000 and 22 others say thanks.
  2. mlee49

    mlee49

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    Yo Rob, can I have a free case. :D :D
     
    Last edited by a moderator: Aug 11, 2011
    Easy Rhino says thanks.
  3. sneekypeet

    sneekypeet Unpaid Babysitter Staff Member

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    I sent in for the request mlee;)

    Welcome Rob, enjoy the stay!
     
    Retell says thanks.
  4. erocker

    erocker Super Moderator Staff Member

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    Hopefully we can get you a subforum setup in our new vendor support forum. :)
     
    Last edited: Aug 30, 2011
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  5. Retell

    Retell

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    That would be incredible. Just let us know if you guys need anything. :)
     
  6. mlee49

    mlee49

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    I'll start the "questions"

    Why should I buy NZXT?

    I've never had any thing and not sure if I should. :D

    edit, playing a little devil's advocate :D
     
  7. m4gicfour

    m4gicfour

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    I know I'm not the only one enjoying the love that the companies are showing TPU lately. This is excellent. Welcome to TPU Retell
     
    Retell says thanks.
  8. Retell

    Retell

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    Let me ask you, why haven't you bought NZXT already? :p

    We believe in doing something different. A lot of companies may say this but I firmly believe we get it done. At our price points, against the competition we really provide an incredible bang for the buck.
     
  9. Cold Storm

    Cold Storm Battosai

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    Great to see NZXT here. I've been loving your stuff that you guys have been bring out the past year. Keep it up!
     
  10. KieranD

    KieranD

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    Chicken Patty says thanks.
  11. Bo$$

    Bo$$ Lab Extraordinaire

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    Welcome Retell!

    i think you guys make brilliant stuff, the only problem is that there is always screws or accessories missing from your boxes!
    bought a total of 4 cases for myself and for friends and every single one had something missing! try and fix this please!!! :)

    keep doing what you are doing guys!
    i hope to be able to afford your PSU's soon as they look really amazing!
     
  12. LagunaX

    LagunaX

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    Welcome!

    I was very intrigued by the performance and quiet sound profile of the NZXT Havik.

    The looks were good too with the proper black frame for the 140mm fans - not like the puke beige of the Silver Arrow or NH-D14.

    However, I'd like to push my Sandy Bridge a little further and need the extra degrees C for the 4.8ghz-5.0ghz overclock so finally went with the NH-D14.

    Perhaps a NZXT dual tower 140mm fan cpu heatsink as well?

    Keep the 140mm NZXT fans - they look great - a blue LED would be good too.

    I'd be inclined to give NZXT a try as far as cases go - but I'd like to see a black aluminum mid tower with a black inside (partial window - I never understood the full side window to show off the HDD trays), tool less trays, great ventilation, bottom psu, top external SATA HD dock, and front USB 3.0 + eSATA connections. Something clean and attractive similar to Corsair or Lian-Li but with a bold NZXT take to it - not quite as plain as the Adamas.
     
    Last edited: Aug 12, 2011
  13. Grnfinger

    Grnfinger New Member

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    where can I get the spring loaded clips on the back of the Phantom that keep the side panels latched..

    Love the case but they BOTH broke within 2 mins of having it

    [​IMG]
     
  14. Retell

    Retell

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    Send me an email with your invoice, description of the problem, and shipping address. :cool:
     
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  15. entropy13

    entropy13

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    Although I have not personally bought any NZXT products yet (I don't like the looks of your cheaper cases LOL, and although I like the Tempest EVO I can't afford it yet; same with the Hale90s, very expensive!) I have recommended other people to buy your products. Lexa S, an H2 and even that new case, the Source 210 Elite. Your fan controllers are also quite popular here.


    EDIT: Also, no follow-ups yet to the Havik 140?
     
    Retell says thanks.
  16. Retell

    Retell

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    Thanks for the recommendations and we always appreciate feedback! As far as a foll-up to the Havik, you'll just have to wait and see. :p
     
  17. Grnfinger

    Grnfinger New Member

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    I'll get on it shortly.

    pm sent, thank you sir
     
    Last edited: Aug 15, 2011
  18. LAN_deRf_HA

    LAN_deRf_HA

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    I'm not gonna fluff. I have to say I really haven't enjoyed working with any of your cases. There's always some annoyance, and a perpetual excess of needless cables and features. I remember on a LEXA S build it took me 10 minutes of bashing to get out one of those front drive bay panels, and that's after at least another 10 trying to get it to come out properly. Then there was that nightmarish mess of cables for the fan control system... just use balanced fans like any other decent manufacturer and cut down on unnecessary complexity. Today I had to switch a rig over to a guardian and the damn thing couldn't fit a 6950! Had to bend the lip down at the bottom of the 5.25 drive cage. And again with the cables. This time for that lcd thermal monitoring system. What's the point of that? You really want us to wedge those sensors between the cores and the heatsinks? There's programs for that. If you think it looks better with an lcd display have it do something interesting. Hell, just having it display user defined text would have been more useful than a flaky, redundant, and cooling efficiency zapping thermal monitor.
     
  19. OneMoar

    OneMoar

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    nice :toast:
     
  20. cookiemonster

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    Hi Retell welcome I know you from the NZXT site where i am a member, can you tell me I have the Lexa S will a Coolermaster Hyper 212 Plus CPU Cooler fit in.
     
  21. Retell

    Retell

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    It should fit no problem :toast:
     
  22. brandonwh64

    brandonwh64 Addicted to Bacon and StarCrunches!!!

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    I have a NZXT VULCAN and I must say, It is a nice mATX gaming case. The only issue I have is the 80mm fan slot in the back. the reset of the case has 120mm slots but that one was sized down. If you ever have a revision to this case, please have 120MM fan slots all around!
     
    Crunching for Team TPU
  23. Retell

    Retell

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    I'll definitely bring that up if we decide to update the Vulcan Brandon :)
     
  24. THRiLL KiLL

    THRiLL KiLL

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    welcome,

    Big fan of NZXT cases.

    i own 5 of them. 2 are in use (hush and Rouge)

    soon i will be swapping out my antec 900, do you have any thing comparable?
     
  25. Retell

    Retell

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    I believe our Tempest is a worthy foe. ;)
     

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