• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

Opened my video card package and got a huge surprise ...

Joined
May 19, 2007
Messages
7,662 (1.24/day)
Location
c:\programs\kitteh.exe
Processor C2Q6600 @ 1.6 GHz
Motherboard Anus PQ5
Cooling ACFPro
Memory GEiL2 x 1 GB PC2 6400
Video Card(s) MSi 4830 (RIP)
Storage Seagate Barracuda 7200.10 320 GB Perpendicular Recording
Display(s) Dell 17'
Case El Cheepo
Audio Device(s) 7.1 Onboard
Power Supply Corsair TX750
Software MCE2K5
this thign piss me off .. almost want to call it a loss
 
Joined
May 19, 2007
Messages
7,662 (1.24/day)
Location
c:\programs\kitteh.exe
Processor C2Q6600 @ 1.6 GHz
Motherboard Anus PQ5
Cooling ACFPro
Memory GEiL2 x 1 GB PC2 6400
Video Card(s) MSi 4830 (RIP)
Storage Seagate Barracuda 7200.10 320 GB Perpendicular Recording
Display(s) Dell 17'
Case El Cheepo
Audio Device(s) 7.1 Onboard
Power Supply Corsair TX750
Software MCE2K5
well newegg says 7 days upon delivery for damaged items .... im screwed
 
Joined
May 30, 2007
Messages
9,019 (1.46/day)
System Name Black Panther
Processor i9 9900k
Motherboard Gigabyte Z390 AORUS PRO Wifi 1.0
Cooling NZXT Kraken X72 360mm
Memory 2 x 8GB Corsair Vengeance RGB Pro DDR4 3600Mhz
Video Card(s) Palit RTX2080 Ti Dual 11GB DDR6
Storage Samsung EVO 970 500GB SSD M.2 & 2TB Seagate Barracuda 7200rpm
Display(s) 32'' Gigabyte G32QC 2560x1440 165Hz
Case NZXT H710i Black
Audio Device(s) Razer Electra V2 & Z5500 Speakers
Power Supply Seasonic Focus GX-850 Gold 80+
Mouse Some Corsair lost the box forgot the model
Keyboard Motospeed
Software Windows 10
well newegg says 7 days upon delivery for damaged items .... im screwed

But you DID contact them before the 7 days didn't you? If they just sent correspondence to buy time off for themselves then it's just.... I dunno what to say.... mean???:mad:

Do you have a copy of your original complaint?
 
Joined
May 19, 2007
Messages
7,662 (1.24/day)
Location
c:\programs\kitteh.exe
Processor C2Q6600 @ 1.6 GHz
Motherboard Anus PQ5
Cooling ACFPro
Memory GEiL2 x 1 GB PC2 6400
Video Card(s) MSi 4830 (RIP)
Storage Seagate Barracuda 7200.10 320 GB Perpendicular Recording
Display(s) Dell 17'
Case El Cheepo
Audio Device(s) 7.1 Onboard
Power Supply Corsair TX750
Software MCE2K5
i contacted the manufacturer as i opened the box ... but they are tryign to claim that the deliver they delviered it to the other location before it came to me is delivery ... %^& foxxconartists
 

Ketxxx

Heedless Psychic
Joined
Mar 4, 2006
Messages
11,521 (1.74/day)
Location
Kingdom of gods
System Name Ravens Talon
Processor AMD R7 3700X @ 4.4GHz 1.3v
Motherboard MSI X570 Tomahawk
Cooling Modded 240mm Coolermaster Liquidmaster
Memory 2x16GB Klevv BoltX 3600MHz & custom timings
Video Card(s) Powercolor 6800XT Red Devil
Storage 250GB Asgard SSD, 1TB Integral SSD, 2TB Seagate Barracuda
Display(s) 27" BenQ Mobiuz
Case NZXT Phantom 530
Audio Device(s) Asus Xonar DX 7.1 PCI-E
Power Supply 1000w Supernova
Software Windows 10 x64
Benchmark Scores Fast. I don't need epeen.
Thats BS. Your totally unresponsible. Get in contact with whatever your equiv is to trading standards.
 
Joined
May 19, 2007
Messages
7,662 (1.24/day)
Location
c:\programs\kitteh.exe
Processor C2Q6600 @ 1.6 GHz
Motherboard Anus PQ5
Cooling ACFPro
Memory GEiL2 x 1 GB PC2 6400
Video Card(s) MSi 4830 (RIP)
Storage Seagate Barracuda 7200.10 320 GB Perpendicular Recording
Display(s) Dell 17'
Case El Cheepo
Audio Device(s) 7.1 Onboard
Power Supply Corsair TX750
Software MCE2K5
yeah but im in Jamaica, they have no clout in the US
 
Joined
Feb 15, 2006
Messages
451 (0.07/day)
Location
NJ
System Name Gaming Rig
Processor AMD Ryzen 5900x
Motherboard ASRock X570 Taichi
Cooling Corsair Hydro Series H110i Icue Push/Pull
Memory G Skill TridentZ F4-3600C16-16GTZNC 64GB
Video Card(s) Nvidia RTX 3090 FE
Storage 1TB ADATA XPG SX8200 M.2 PCIe NVME
Display(s) AOC CU34G2X 34" Curved UltraWide QHD 3440x1440, VA Panel, 1ms 144MHz
Case Corsair Graphite Series 600T Mesh
Power Supply EVGA SuperNOVA 220-G3-1000-X1
Software Windows 11 Pro
Make sure if you solder it you put it in with the correct polarity or it will pop like a firecracker.. That is an eletrolitic cap and they have a - & + poll. Just study the others and the pcb board should be marked... Hope this helps...
 
Joined
May 19, 2007
Messages
7,662 (1.24/day)
Location
c:\programs\kitteh.exe
Processor C2Q6600 @ 1.6 GHz
Motherboard Anus PQ5
Cooling ACFPro
Memory GEiL2 x 1 GB PC2 6400
Video Card(s) MSi 4830 (RIP)
Storage Seagate Barracuda 7200.10 320 GB Perpendicular Recording
Display(s) Dell 17'
Case El Cheepo
Audio Device(s) 7.1 Onboard
Power Supply Corsair TX750
Software MCE2K5
all of them are aligned the same way
 
Joined
Feb 15, 2006
Messages
451 (0.07/day)
Location
NJ
System Name Gaming Rig
Processor AMD Ryzen 5900x
Motherboard ASRock X570 Taichi
Cooling Corsair Hydro Series H110i Icue Push/Pull
Memory G Skill TridentZ F4-3600C16-16GTZNC 64GB
Video Card(s) Nvidia RTX 3090 FE
Storage 1TB ADATA XPG SX8200 M.2 PCIe NVME
Display(s) AOC CU34G2X 34" Curved UltraWide QHD 3440x1440, VA Panel, 1ms 144MHz
Case Corsair Graphite Series 600T Mesh
Power Supply EVGA SuperNOVA 220-G3-1000-X1
Software Windows 11 Pro
Cool just make sure... Now you were saying that the holes do not have solder in them at all? That is strange cause when the make them the board rides over a pan of flux and then a pan of molten solder, so how it missed that one single cap is very strange... If there is solder in the holes you will need a desolder tool. they are cheap... If you are not comfortable with it find a local tv repair shop and ask them to help you out... If it was me I do it for free...
 
Joined
May 19, 2007
Messages
7,662 (1.24/day)
Location
c:\programs\kitteh.exe
Processor C2Q6600 @ 1.6 GHz
Motherboard Anus PQ5
Cooling ACFPro
Memory GEiL2 x 1 GB PC2 6400
Video Card(s) MSi 4830 (RIP)
Storage Seagate Barracuda 7200.10 320 GB Perpendicular Recording
Display(s) Dell 17'
Case El Cheepo
Audio Device(s) 7.1 Onboard
Power Supply Corsair TX750
Software MCE2K5
yeah i was going to carry it to the electronics shop ... got the image here

 
Joined
Feb 15, 2006
Messages
451 (0.07/day)
Location
NJ
System Name Gaming Rig
Processor AMD Ryzen 5900x
Motherboard ASRock X570 Taichi
Cooling Corsair Hydro Series H110i Icue Push/Pull
Memory G Skill TridentZ F4-3600C16-16GTZNC 64GB
Video Card(s) Nvidia RTX 3090 FE
Storage 1TB ADATA XPG SX8200 M.2 PCIe NVME
Display(s) AOC CU34G2X 34" Curved UltraWide QHD 3440x1440, VA Panel, 1ms 144MHz
Case Corsair Graphite Series 600T Mesh
Power Supply EVGA SuperNOVA 220-G3-1000-X1
Software Windows 11 Pro
ok the purple markings on the top of the cap indicate one of the polarity sides and the white on the board shows it polarity side, more then likely you have to match them up.. But if you are not comfortable and you are getting no where with an RMA tehn take it to a shop, but just ask them if they would be kind enough to help you out for free... Tell them what happend and hope they have compassion... I hope it works out for you...
 
Joined
May 19, 2007
Messages
7,662 (1.24/day)
Location
c:\programs\kitteh.exe
Processor C2Q6600 @ 1.6 GHz
Motherboard Anus PQ5
Cooling ACFPro
Memory GEiL2 x 1 GB PC2 6400
Video Card(s) MSi 4830 (RIP)
Storage Seagate Barracuda 7200.10 320 GB Perpendicular Recording
Display(s) Dell 17'
Case El Cheepo
Audio Device(s) 7.1 Onboard
Power Supply Corsair TX750
Software MCE2K5
thanks brah
 

Ketxxx

Heedless Psychic
Joined
Mar 4, 2006
Messages
11,521 (1.74/day)
Location
Kingdom of gods
System Name Ravens Talon
Processor AMD R7 3700X @ 4.4GHz 1.3v
Motherboard MSI X570 Tomahawk
Cooling Modded 240mm Coolermaster Liquidmaster
Memory 2x16GB Klevv BoltX 3600MHz & custom timings
Video Card(s) Powercolor 6800XT Red Devil
Storage 250GB Asgard SSD, 1TB Integral SSD, 2TB Seagate Barracuda
Display(s) 27" BenQ Mobiuz
Case NZXT Phantom 530
Audio Device(s) Asus Xonar DX 7.1 PCI-E
Power Supply 1000w Supernova
Software Windows 10 x64
Benchmark Scores Fast. I don't need epeen.
yeah but im in Jamaica, they have no clout in the US

Doesnt matter, this will come under the sale of goods act or whatever your equiv is, in which case the manufacturer is responsible for suitable replacement or repair for the duration of the manufacturer warrenty period. If your really at a deadend you could try calling neweggs\Foxconns bluf by saying if they are not willing to offer a suitable replacement or repair like they are required to do by international sales laws you will have no option but to take further action against them. Alternatively you could try claiming from the delivery company, but dont hold your breath on that one.
 

gerrynicol

New Member
Joined
Feb 8, 2005
Messages
758 (0.11/day)
Location
Scotland, Falkirk
System Name Home built
Processor Core i7-920 4.0Ghz
Motherboard Asus P6t OC
Cooling Akasa Nero
Memory 6GB G.Skill DDR3 PC3-1348Mhz
Video Card(s) XFX GTX 285 SLi
Storage 160GB, 250GB, 320GB
Display(s) 24" dell(1920X1200)
Case Coolermaster HAF
Audio Device(s) Auzentech X-Fi Prelude, logitech Z5500
Power Supply Corsair HX 1K
Software 7 ultimate 64
Is it the one next to the PCI-e connector(directly to the left) cause if it is it does not look like it's meant to be there anyway. Pic from a review site:



If it won't boot are you getting any POST beeps or anything??

Cheers,

Gerry.
 
Joined
Feb 15, 2006
Messages
451 (0.07/day)
Location
NJ
System Name Gaming Rig
Processor AMD Ryzen 5900x
Motherboard ASRock X570 Taichi
Cooling Corsair Hydro Series H110i Icue Push/Pull
Memory G Skill TridentZ F4-3600C16-16GTZNC 64GB
Video Card(s) Nvidia RTX 3090 FE
Storage 1TB ADATA XPG SX8200 M.2 PCIe NVME
Display(s) AOC CU34G2X 34" Curved UltraWide QHD 3440x1440, VA Panel, 1ms 144MHz
Case Corsair Graphite Series 600T Mesh
Power Supply EVGA SuperNOVA 220-G3-1000-X1
Software Windows 11 Pro
Bro stick that card in the machine and just see if it boots up... lets us know...
 

little geek

New Member
Joined
Aug 8, 2006
Messages
193 (0.03/day)
Location
cambridge, england, shed :)
Processor pentium d 930 3ghz 2x2mb cache
Motherboard sg-95 abit
Cooling stock with 4 case fans
Memory 2gb 667mhz cheap kingston stuff
Video Card(s) x1600pro pci-e stock 500/500 oc 600/650 on evercool turbo 2
Storage 3 hdd's pata, 320gb diamondmax, maxtor dm plus 9 80gb,seagate 80gb
Display(s) dell big crt m9990 & mesh thingy
Case air box case
Audio Device(s) ac97
Power Supply 400watt akasa
Software xp professional service pack 2
buy the exact same card from a shop then solder ur one so its just attached but not working and put it in the box of the new one and send it to the shop saying it doesnt work then u got urself a free working card lol i did it with my wifi stick and my sg-95
 
Joined
Dec 12, 2006
Messages
276 (0.04/day)
Location
Brunei Darussalam
System Name E3 3.0
Processor Intel Core i7 6700
Motherboard Asus Maximus IX Apex
Cooling Corsair H5 SF Low Profile Cooler
Memory Corsair CMK32G4M2E3200C16
Video Card(s) ZOTAC GeForce GTX 1070 Ti
Storage 500GB SSD | 2 TB HDD
Display(s) 19" Acer + 30" MSI MAG301CR2
Case Corsair 460X Crystal Case
Power Supply Seasonic Focus Plus GX-850
the thing is, if it shouldnt be there, then what's the extra cap doing in his box?
 

cdawall

where the hell are my stars
Joined
Jul 23, 2006
Messages
27,680 (4.27/day)
Location
Houston
System Name All the cores
Processor 2990WX
Motherboard Asrock X399M
Cooling CPU-XSPC RayStorm Neo, 2x240mm+360mm, D5PWM+140mL, GPU-2x360mm, 2xbyski, D4+D5+100mL
Memory 4x16GB G.Skill 3600
Video Card(s) (2) EVGA SC BLACK 1080Ti's
Storage 2x Samsung SM951 512GB, Samsung PM961 512GB
Display(s) Dell UP2414Q 3840X2160@60hz
Case Caselabs Mercury S5+pedestal
Audio Device(s) Fischer HA-02->Fischer FA-002W High edition/FA-003/Jubilate/FA-011 depending on my mood
Power Supply Seasonic Prime 1200w
Mouse Thermaltake Theron, Steam controller
Keyboard Keychron K8
Software W10P
send the card form another address back leave out the cap say it wont post prob solved

actually dont send it back bitch from payphone or somethin till they agree to pay for shipping
 
Joined
Jun 2, 2007
Messages
5,106 (0.83/day)
Location
Kansas
Processor Core i5 3570K
Motherboard AsRock z77 Pro4
Cooling Zalman CNPS10X Extreme
Memory 2x4GB GSkill Sniper
Video Card(s) MSI GTX970 Gaming
Storage 240GB OCZ ARC 100, Samsung Spinpoint F3 1TB
Display(s) LG 23" 1920x1080
Case Antec P100
Audio Device(s) Onboard
Power Supply Antec Edge 750W
Software Windows 8.1 Pro 64
Was the package insured? You may be able to take it up with USPS.....
 

PuMA

New Member
Joined
Jul 15, 2006
Messages
724 (0.11/day)
Location
Finland
Processor lapped C2D e6850, 3600mhz
Motherboard ASUS P5N32-E SLI (680i SLI)
Cooling NOCTUA NH-U9, 3 2x120mm 1x180mm case fans
Memory 6GB A-DATA vitesta DDR2 900mhz (2x1gb + 2x2gb)
Video Card(s) LEASTEK GTX 260 (701/1408/1105)
Storage SAMSUNG F1 640GB SATAII/SEAGATE 250gb SATAII
Display(s) SAMSUNG 226BW 1680x1050 2ms
Case ANTEC three hundred
Audio Device(s) ASUS SupremeFX, SONY surround AMP
Power Supply XION 630W
Software VISTA ULTIMATE x64
Benchmark Scores 3dmark06:15126 (701/1408/1105) vantage: 11698
if u still want to solder the cap on do this: first check polarity, and place the legs in the holes. Heat the other leg untill the solder melts and push the leg into the hole. Do the same to the other leg, problem solved. Just dont heat the legs more that 10 seconds at a time.
This way u dont have to touch the solder side of the pcb, and avoid shorts.
 
Joined
Jul 1, 2005
Messages
5,197 (0.76/day)
Location
Kansas City, KS
System Name Dell XPS 15 9560
Processor I7-7700HQ
Memory 32GB DDR4
Video Card(s) GTX 1050/1080 Ti
Storage 1TB SSD
Display(s) 2x Dell P2715Q/4k Internal
Case Razer Core
Audio Device(s) Creative E5/Objective 2 Amp/Senn HD650
Mouse Logitech Proteus Core
Keyboard Logitech G910
if u still want to solder the cap on do this: first check polarity, and place the legs in the holes. Heat the other leg untill the solder melts and push the leg into the hole. Do the same to the other leg, problem solved. Just dont heat the legs more that 10 seconds at a time.
This way u dont have to touch the solder side of the pcb, and avoid shorts.

10 seconds? Get a better soldering iron :laugh:

Can't get the cap too hot or you'll probably kill it. Its like cooking it from the inside out :laugh:
 

PuMA

New Member
Joined
Jul 15, 2006
Messages
724 (0.11/day)
Location
Finland
Processor lapped C2D e6850, 3600mhz
Motherboard ASUS P5N32-E SLI (680i SLI)
Cooling NOCTUA NH-U9, 3 2x120mm 1x180mm case fans
Memory 6GB A-DATA vitesta DDR2 900mhz (2x1gb + 2x2gb)
Video Card(s) LEASTEK GTX 260 (701/1408/1105)
Storage SAMSUNG F1 640GB SATAII/SEAGATE 250gb SATAII
Display(s) SAMSUNG 226BW 1680x1050 2ms
Case ANTEC three hundred
Audio Device(s) ASUS SupremeFX, SONY surround AMP
Power Supply XION 630W
Software VISTA ULTIMATE x64
Benchmark Scores 3dmark06:15126 (701/1408/1105) vantage: 11698
10 seconds? Get a better soldering iron :laugh:

Can't get the cap too hot or you'll probably kill it. Its like cooking it from the inside out :laugh:

thats what i said, most parts can be heated about 10 sec max, before u do some damage to them lol

umm all the irons are the same, only thing that matters is how dirty it is. If its dirty u can put some solder
on a wet paper and clean it, with the solder on ofcourse
 
Joined
Jul 1, 2005
Messages
5,197 (0.76/day)
Location
Kansas City, KS
System Name Dell XPS 15 9560
Processor I7-7700HQ
Memory 32GB DDR4
Video Card(s) GTX 1050/1080 Ti
Storage 1TB SSD
Display(s) 2x Dell P2715Q/4k Internal
Case Razer Core
Audio Device(s) Creative E5/Objective 2 Amp/Senn HD650
Mouse Logitech Proteus Core
Keyboard Logitech G910
umm all the irons are the same, only thing that matters is how dirty it is.e

Or not. Theres this nifty little thing called "wattage".

;)

25w works well I've found.. it can be awfully warm sometimes though. A variable iron is pretty nice.
 

PuMA

New Member
Joined
Jul 15, 2006
Messages
724 (0.11/day)
Location
Finland
Processor lapped C2D e6850, 3600mhz
Motherboard ASUS P5N32-E SLI (680i SLI)
Cooling NOCTUA NH-U9, 3 2x120mm 1x180mm case fans
Memory 6GB A-DATA vitesta DDR2 900mhz (2x1gb + 2x2gb)
Video Card(s) LEASTEK GTX 260 (701/1408/1105)
Storage SAMSUNG F1 640GB SATAII/SEAGATE 250gb SATAII
Display(s) SAMSUNG 226BW 1680x1050 2ms
Case ANTEC three hundred
Audio Device(s) ASUS SupremeFX, SONY surround AMP
Power Supply XION 630W
Software VISTA ULTIMATE x64
Benchmark Scores 3dmark06:15126 (701/1408/1105) vantage: 11698
Or not. Theres this nifty little thing called "wattage".

;)

25w works well I've found.. it can be awfully warm sometimes though. A variable iron is pretty nice.

ok whatever, I quess theres some difference then:banghead::banghead::banghead:
 
Top