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PC security shield fails to deliver my product via digital after 3 days.

Discussion in 'General Software' started by D007, Mar 28, 2010.

  1. D007

    D007

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    http://support.pcsecurityshield.com/faq/FAQs.asp?c=89

    I have been contacting these guys via email, phone calls and everything available to me.
    they use yogi, which is supposed to help them give customer support.
    so far the only thing yogi has done is kept me on the phone for 30 minutes.. twice.
    then transferred me to another line, which promptly hung up on me.
    the second time I called I told the guy he needs to stay on the phone with me until I was effectively transferred.
    he said ok, then transferred me to a line which dropped me, just like my previous call.
    I even gave the guy my email address, he stated he would have the link sent to me directly.
    it never happened.

    Oh btw their "support" is in india.
    So good luck with that..
    They won't even respond to my emails, even though their supports says 24 hours for a response.

    I just installed win 7 x64 and now for 3 days I have no antivirus..
    I'd stay away from these guys like the plague.

    I See MBAM has an active protection now a days.
    They never failed me before.
    I think I'll go with them.
    Honestly the pc security shield and the deluxe shield, never once caught a virus on my pc.
    I have used them for 3 years.
    I have had dozens of viruses since I got them, all of which have been caught and removed by Mbam.
    Not A SINGLE VIRUS has ever been caught by this crappy ass software.
    don't get it, it's useless and their customer support ignores you.
     
  2. newtekie1

    newtekie1 Semi-Retired Folder

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    Just use AVG Free.
     
    Crunching for Team TPU 50 Million points folded for TPU
  3. Phxprovost

    Phxprovost Xtreme Refugee

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  4. D007

    D007

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    I don't mind paying for a thorough product.
    Point is, I paid for this and 2 years subscription.
    They won't even respond to me.
    That's just a horrible way to do business.

    I find it hard to believe any free antivirus is as good as a paid for one.
    If there is one that is "truly" as good.
    Please do let me know.
    Please post some information or comparisons if it truly is better.
    MBAM has never failed me when everything else has.
     
    Soylent Joe says thanks.
  5. newtekie1

    newtekie1 Semi-Retired Folder

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    AVG Free is the same as their paid version, it has the same detection database and scan engine, the difference solely comes down to minor features. Mainly the ability to schedule multiple scans, and a built in firewall(which no one should care about).
     
    Crunching for Team TPU 50 Million points folded for TPU
  6. blkhogan

    blkhogan New Member

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    If I told u.. I'd have to kill u
    Been running Avast for years now with reliable results. Completely free.
     
  7. AsRock

    AsRock TPU addict

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  8. D007

    D007

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    Cool, thank you guys for the info.
    I'll check those out.
    Tired of waiting for these people.
     
  9. AsRock

    AsRock TPU addict

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    Yeah screw'em and don't forget to report it on BBB.
     
  10. Jstn7477

    Jstn7477

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    I've heard that Microsoft Security Essentials is great all around, and I have used it for a while with no issues, so I will vouch for it. Also used Avast for a long time, but switched to MSE. :)
     
    Crunching for Team TPU More than 25k PPD
  11. Mussels

    Mussels Moderprator Staff Member

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  12. 95Viper

    95Viper

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    στο άλφα έως ωμέγα
    Their seems site seems clean, but scroll down the page here and read the comments. They use the F-Secure engine in their A/V.

    Like, the others recommended:

    MS Security Essentials

    Comodo

    Avira

    A-Squared

    Avast

    AVG

    BitDefender

    Rising PC


    And They are all free:rockout: versions. Why pay for one, anyway? Unless you want their tech support?

    Sorry they won't answer; report them to the Florida BBB. Or their Parent company: iS3, Inc.

    Info on company:
    PCSecurityShield
    109 Commerce Road, Boynton Beach, FL 33426

    Owned by:
    iS3, Inc.
    109 Commerce Road
    Boynton Beach, FL 33426
    Phone: 1.561.586.6055

    And,here is their review at bbb.

    Goodluck.:)
     
  13. D007

    D007

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    OOh what a bunch of crap A+ rating..
    Guess I have some antiviruses to look at..lol.
    Kaspersky good for gaming as well?
    Something that can be passive is an absolute necessity to me.

    The only thing I liked about pc security shield was it had a gaming mode.
    Not that it mattered.
    thing always seemed in game mode.
    Never once got a "this virus has been blocked" message.
    Or anything at all.
    Run scans it comes up clean.
    run mbam and I see 6..lol
    not just disabled firewalls and automatic updates "which I do manually".

    Thanks for the bbb link.
    I will definitely be using it.
     
  14. Mussels

    Mussels Moderprator Staff Member

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    kaspersky has a gaming mode that when fullscreen apps are detected, it turns off all scheduled events and popups ;)
     
  15. D007

    D007

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    Thats what I'm talkin about.
    Protection and flexibility..
    just the way I like my women....lol

    Bunch of 1 year packages..
    Wheres the dang 2-3 year subscriptions XD.
    I'll find em if they exist.
    EDIT: found and getting the 3 year, 3 pc's @ $119.00 good deal.

    Thanks again for the info.
    I think it will work out much better than Pcsecurityshield..
    Worst Antivirus..EVER.

    posted a report on the BBB as well under Dale.B.
     
    Last edited: Mar 28, 2010

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