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Problem w/ATI Catalyst install manager

Discussion in 'General Software' started by Dillinger, Mar 25, 2014.

  1. Dillinger

    Dillinger

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    I just built this rig, and I needed to re-install printer drivers, so I download them from HP and then I run the software and after it unpacks my ATI catalyst update software pops up and wants installs updates for my video card, I've looked and I don't see a way to disable the catalyst manager, this has never happened to me before, also I've been searching the web to see if anyone else has had this issue & I am unable to find it. here is a screen shot of what pops up.
     

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  2. erocker

    erocker Super Moderator Staff Member

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    AMD Catalyst has nothing to do with printer drivers. Either you downloaded the wrong file from HP or they have it listed wrong. Also, if you have Windows Update set to automatically update, make sure you go in there and tell it not to update your video drivers.
     
  3. Dillinger

    Dillinger

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    No I didn't download the wrong drivers, I've downloaded those driver 4 other times for 4 other PC's and it's the same thing, it's really weird I know the Catalyst has nothing to do with printer drivers, and it's the only drivers that it makes the Catalyst manager do that. First I got the whole package of software for this printer, then I tried just the basic drivers and it still make the Catalyst pop, I even let the Catalyst run all the way through but that did nothing.. IDK my next move is to try it in safe mode and if that doesn't work I'm going to uninstall the Catalyst manager, and then install it back again.
     
  4. eidairaman1

    eidairaman1

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    manually unpack the printer driver
     
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  5. Dillinger

    Dillinger

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    okay I'll try that, thanks
     
  6. Dillinger

    Dillinger

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    It won't manually extract. it just goes through the extraction then the catalyst pops up again :(
     
  7. Kursah

    Kursah

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    Give some specs for the hardware and printer(s) you're trying to install drivers to. I'm with Erocker, that's gotta be a wrong listing. I've never seen Catalyst install manager for anything but AMD/ATI products...and I've never known them to make printers. Have you uninstalled the graphics drivers and CCC and then installed the printer? can you provide the links to the download site(s) you're using? Need more info.
     
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  8. eidairaman1

    eidairaman1

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    post your printer model, might be able to extract the files needed
     
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  9. Dillinger

    Dillinger

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    HP Officejet 6600 and here is the link http://h10025.www1.hp.com/ewfrf/wc/...en&cc=us&dlc=en&sw_lang=&product=5304873#N384
    here is a screen shot of where I'm getting these drivers.
     

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  10. eidairaman1

    eidairaman1

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    Dillinger says thanks.
  11. Dillinger

    Dillinger

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    my PC specs are in my profile but it's a 64 bit, I should try the 32 bit right?
     
  12. eidairaman1

    eidairaman1

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    nope they are the same exact driver, thats a mistake HP made- not your graphics card.

    Let me see if i can manually extract everything

    Ok download the driver but dont execute it, then get a program called 7Zip, it can extract the executables contents into separate folders so you can manually install,

    http://h10025.www1.hp.com/ewfrf/wc/...en&cc=us&dlc=en&sw_lang=&product=5304873#N384

    http://www.7-zip.org/
     
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  13. Dillinger

    Dillinger

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    Okay thank you so much, I'll try it and let you know.
     
  14. Dillinger

    Dillinger

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    OMG it worked! you are a genius :toast:
     
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