Problem with 6370M

[Alex7045]

Hello to everybody! This is my first post, so I'm sorry if I've done any mistakes. My problem is that 8 days ago, in every game I play, I cannot gain more than 10fps even with the lower settings. I have checked almost everything. I have checked for driver updates, I have defraged the HDD, I have checked for viruses and malwares, I'm sure there is not a RAM problem and finally I have openned my laptop to clean it up from dust.
My laptop's specifications:
Intel core i3 380M 2.53Ghz
Amd Radeon HD 6370M 512MB
Windows 7 Home Premium 64-bit
4GB RAM
320GB HDD
Before the problem I used to use FurMark. Usually the tempereature could reach 75 degrees and 4-5 fps, but now it can't reach even 60 degrees and it cannot exceed 1 fps! If someone has an idea about what's happening, please help me. If you need more info, feel free to ask me!

 

[brunello]

First :
NEVER USE FURMARK (especially on a laptop)

the fact that you can't reach more than 60°C is because the GPU is throttling maybe due to power consumption, anyway try to test it with a game.

Second :
What games are you playing? And at what resolution?

your laptop isn't very powerful and definitely not suited for gaming, your GPU is clearly the bottleneck.

 

[Alex7045]

Ok, I've uninstalled furmark. I've tested with games and the temperature reached 49 degrees. I play gta sa in full settings(until 10 days ago, no problem but now 20 fps)) gta iv in lowest settings, nfs rivals at 1024*768 resolution and most wanted 2012 at 1366*768 in lowest settings. I play a kinda old game (attack on pearl harbor) at full settings(until 10 days ago no prob but now 10 fps). By the way I know my laptop isn't very powerful. I use it more for surfing the internet.

 

[brunello]

did you put the laptop in balanced or high performance mode?

can you monitor the gpu usage via msi afterburner?

 

[Alex7045]

I've put the laptop in high performance. I attach the usage during gta sa.

I noticed something. Although the core's clock speed is supposed to be 750Mhz, it doesn't go more than 300!

 

[brunello]

remove the old driver with this :
http://www.guru3d.com/files_details/display_driver_uninstaller_download.html

install the latest driver from AMD (not from the laptop maker) I think that for notebook there are the 13.12WHQL

 

[Alex7045]

Thanks! It runs better than before!!! I am sure that I would never think of downloading the driver from the manufacturer!

 

[de.das.dude]

even the titles you mentioned like gta 4 and nfs rivals should not run properly on that 6370 in the first place. 6370 is very very low.

 

[Alex7045]

I know how bad 6370M is. However I can still play nfs rivals and most wanted in lowest settings without a big problem! Just some minor artifacts! By the way I'm not a hardcore gamer. I just play some games to spend my time.

Unfortunately the problem is back!!! And now it is worse!!! It doesn't exceed 3 fps and it crashes when playing HD videos!!!

Sorry to write again but when I put the drivers of the laptop maker and the problem gone!!! But after a while the same problem. I put the drivers of the amd and the problem gone again!!! And of course, after a while it appeared again. So what happens? I have to switch drivers all the time? Or this indicates a problem of the card?

 

[brunello]

so, the problem is not in the driver.
my guess is power delivery, if you can, try another power adapter, if nothing change maybe the problem is in the VRM section?