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Quick advice on windows vista please

Discussion in 'General Software' started by timbo2410, Dec 22, 2012.

  1. timbo2410 New Member

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    Hi all, my daughters laptop is having problems. She has vista installed and Microsoft Home Office 2007. A few weeks ago her Office programs stopped working and she got an error code of: Error 25004.config.xml not specified a valid config.xml file must be authored when deploying (new).
    We have tried to uninstall office but it will not allow it (even in safe mode). We've tried to repair office with the installation disc but it will not allow that. We've searched the net for suggestions but most come up with "re-install windows".
    She has since had Vista do an update and an error occured saying: Microsoft.net framework 3.5 family update failed (kb959204)x86
    Any clues ???


    Failing a fix I'll try a clean install for her. Her laptop specs are:
    Acer aspire 5920
    Intel Core TM 2Duo
    CPU T5550 @ 1.83GHZ
    3 gig memory
    two HDD's c = 11 gb
    d = 107 gb
    Windows vista (32) installed.

    Now my question is ... will this take a windows 7 (64bit) install without problems?
  2. Frick

    Frick Fishfaced Nincompoop

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    Aye it will work beautifully.

    Are you sure that is the kb? All it does is redirect me here.
  3. timbo2410 New Member

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    whats kb?

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