R7 260X always runs at 2D Clock (300Mhz)

bigbanghuy · Feb 3, 2014

Hi guys, I've bought HIS R7 260X IceQ X2 1GB for a week and I'm suffering a really annoying problem. When I played some games (like AC4,FC3,..), the fps was very low, although I had choosed medium settings ( AA off at res 1366x768). I was so disappointed when my card should play those games smoothly at even much higher settings. Then I discovered that my GPU Core Clock stuck at 2D Clock 300Mhz and it never changed. I tried so many ways to fix the problem (reinstalling the Windows, reinstalling many versions of AMD Drivers) but it didnt come to the solution. Can you guys help me to solve this? Thank you very much!

de.das.dude · Feb 3, 2014

drivers?
make sure its the latest driver. the lates WHQL driver, not the beta one.

also make sure your motherboard BIOS is up to date.

bigbanghuy · Feb 3, 2014

I've installed 13.12, 13.20 even now the 14.1 beta version. But the problem wasnt fixed.
So I need to update my motherboard BIOS? I've never heard of it!

de.das.dude · Feb 3, 2014

DUDE
you are making a mess of drivers.
I SAID DO NOT INSTALL BETA DRIVER> AMD BETA DRIVERS SUCK specially for 7790/260x/260

you need to format your os. nothing can save it now.

also when you uninstall after software uninstalling by ccc, run driver sweeper.

then and only then install new drivers.

de.das.dude · Feb 3, 2014

have you done your bios? update the bios because a lot of old bioses dont support new cards.

ShRoOmAlIsTiC · Feb 3, 2014

use a driver cleaner, this one works pretty good.
http://www.guru3d.com/files_details/guru3d_driver_sweeper_(no_installer).html

How are you monitoring your cards clocks?

bigbanghuy · Feb 3, 2014

I've updated my motherboard bios to the newest version. Then I use DDU to remove completely the current beta driver and install the 13.12 Catalyst, but the problem still exists!

vega22 · Feb 3, 2014

check you have no windows power saving shit on in the cp.

de.das.dude · Feb 3, 2014

bigbanghuy said:
I've updated my motherboard bios to the newest version. Then I use DDU to remove completely the current beta driver and install the 13.12 Catalyst, but the problem still exists!

nothing can reemove the crap amd driver. i have first hand experience.

i hope you are using updated games?

20mmrain · Feb 3, 2014

Back up for a MIN....
First off... How do you know your clocks speeds while in game? What did you use to gather this information?
Second it is not accurate that nothing can revmove AMD Drives as De.Das. Dude says. I do it all the time and have no issues. As a matter of fact I have had just as many problems with Nvidia's Drivers and this type of issue as AMD's.

Lets do some troubleshooting.
Download GPU-Z and run the Stress test from it. Observe your clock speeds under the monitoring tab to verify your problem is really happening.
If it is.... verify you have no other programs or unessential processes running in the background. (Something that could be interfering with your clocks speeds) I had a Asus Motherboard Sound driver once that overclocked my card by 10mhz for no reason once.
If this doesn't work.... uninstall all Overclocking Programs and then reboot. After that re-run the first test and see if the issue still occurs.
If you do end up uninstalling the Drivers Follow these steps..
1. Turn off Windows Update
2. Uninstall AMD Drivers
3. Reboot into Safe mode
4. Use your preference of a Driver Cleaner software
5. Reboot into Regular Windows Start up.
6. Install New Drivers.
7. Reboot Windows
8. Turn Back on Windows update
9. Test to see if problem still occurs

If this doesn't work I can direct you a more in-depth Driver cleaning procedure.

Try these things out and report back to us.

Blín D'ñero · Feb 3, 2014

R7 260X always runs at 2D Clock (300Mhz)

bigbanghuy said:
Hi guys, I've bought HIS R7 260X IceQ X2 1GB for a week and I'm suffering a really annoying problem. When I played some games (like AC4,FC3,..), the fps was very low, although I had choosed medium settings ( AA off at res 1366x768). I was so disappointed when my card should play those games smoothly at even much higher settings. Then I discovered that my GPU Core Clock stuck at 2D Clock 300Mhz and it never changed. I tried so many ways to fix the problem (reinstalling the Windows, reinstalling many versions of AMD Drivers) but it didnt come to the solution. Can you guys help me to solve this? Thank you very much!

Run your games at FULL SCREEN. Windowed will give you your issue.

de.das.dude · Feb 3, 2014

20mmrain said:
Back up for a MIN....
First off... How do you know your clocks speeds while in game? What did you use to gather this information?
Second it is not accurate that nothing can revmove AMD Drives as De.Das. Dude says. I do it all the time and have no issues. As a matter of fact I have had just as many problems with Nvidia's Drivers and this type of issue as AMD's.

Lets do some troubleshooting.
Download GPU-Z and run the Stress test from it. Observe your clock speeds under the monitoring tab to verify your problem is really happening.
If it is.... verify you have no other programs or unessential processes running in the background. (Something that could be interfering with your clocks speeds) I had a Asus Motherboard Sound driver once that overclocked my card by 10mhz for no reason once.
If this doesn't work.... uninstall all Overclocking Programs and then reboot. After that re-run the first test and see if the issue still occurs.
If you do end up uninstalling the Drivers Follow these steps..
1. Turn off Windows Update
2. Uninstall AMD Drivers
3. Reboot into Safe mode
4. Use your preference of a Driver Cleaner software
5. Reboot into Regular Windows Start up.
6. Install New Drivers.
7. Reboot Windows
8. Turn Back on Windows update
9. Test to see if problem still occurs

If this doesn't work I can direct you a more in-depth Driver cleaning procedure.

Try these things out and report back to us.

dude the latest 7790 beta drivers are really bad. they completely fuck the os up. i had to do a reinstall of the os to clean the issue.
the problem was drivers would be removed and installed, but CCC would fail to start, and after the fuck up no mater how many ways you try it will say that there was some problem in the installation.

so, its not just me.

this bonaire based chip has been especially plagued with crappy drivers. beta AND whql. pre october, all the drivers released caused freezes or bad frame rates for me as well, so i was forced to use the provided drivers. finally after repeated exchanges with amd explaining everything they seemed to have got it right.
FYI 7790 and 260 or the 260X are same chips.

dont go ahead and just say something some is saying is untrue just because you havent seen it yourself.
if you go through my activity you will even probably find the thread where i was looking for a solution to this.

what i think has happend with op is he has somehow managed to install one of the bad apples and is now stuck. after all, i have already suggested what you said and he has tried to no avail.

next time if you balantly disrespect someone, its really rude.

here are some examples of this problem
https://www.google.co.in/search?q=7790 driver issues&oq=7790 driver issues&aqs=chrome..69i57.4026j0j1&sourceid=chrome&espv=210&es_sm=93&ie=UTF-8
see how many hits its has?

Blín D'ñero · Feb 3, 2014

de.das.dude said:
DUDE
you are making a mess of drivers.
I SAID DO NOT INSTALL BETA DRIVER> AMD BETA DRIVERS SUCK specially for 7790/260x/260

you need to format your os. nothing can save it now.

also when you uninstall after software uninstalling by ccc, run driver sweeper.

then and only then install new drivers.

de.das.dude said:
nothing can reemove the crap amd driver. i have first hand experience.

i hope you are using updated games?

Are you a 6 year old? That your advice to new comers? Please stop, you are disrespecting every sane person.

okidna · Feb 4, 2014

Maybe you could try my solutions here : http://www.techpowerup.com/forums/t...-13-10-beta-driver.190252/page-2#post-2986178

Works like a charm for my Sapphire 7790 (same GPU).

de.das.dude · Feb 4, 2014

okidna said:
Maybe you could try my solutions here : http://www.techpowerup.com/forums/t...-13-10-beta-driver.190252/page-2#post-2986178

Works like a charm for my Sapphire 7790 (same GPU).

^ this one sometimes works too. but it did not work for me though.

de.das.dude · Feb 4, 2014

Blín D'ñero said:
Are you a 6 year old? That your advice to new comers? Please stop, you are disrespecting every sane person.

prove me wrong then.
that what ever i said did not happen and i made that all up -.-

ShRoOmAlIsTiC · Feb 4, 2014

GPU-Z will be the best first test I would do also.

I dont think anyone is trying to disrespect you de.das.dude, I think hes trying to say your jumping the gun here. For some people formating isnt the first solution and just because you had a certain issue doesnt mean its his issue too. its called trouble shooting.

Best way to trouble shoot is to find out what your clocks are while running games that stress your card.

I remember when I first got a card that had idle clocks, I tripped out and thought they were stuck at those clocks.. I just couldnt see the clocks changing and jumped the gun

de.das.dude · Feb 4, 2014

he has tried the driver sweep, and installing newer drivers already. and that didnt work. even updated the bios. those are the first things i told him to do.

reinstalling os does not mean he has to wipe everything. he can keep softwares and such to a different folder. if he is using windows 8 or above, even a reinstall isnt necessary, a hard reset would work equally well.

and i am not mad at someone telling me i am jumping steps. i am pissed because i was balantly said that i was wrong in saying somethimes bad amd drivers are impossible to remove; when i have had first hand experience where i could not remove it myself.

HammerON · Feb 4, 2014

All right folks - calm down and stop cursing in your posts. Be respectful of other's opinions regardless of whether or not you agree with them.

Solaris17 · Feb 4, 2014

de.das.dude said:
he has tried the driver sweep, and installing newer drivers already. and that didn't work. even updated the bios. those are the first things i told him to do.

re-installing os does not mean he has to wipe everything. he can keep softwares and such to a different folder. if he is using windows 8 or above, even a reinstall isnt necessary, a hard reset would work equally well.

and i am not mad at someone telling me i am jumping steps. i am pissed because i was balantly said that i was wrong in saying sometimes bad amd drivers are impossible to remove; when i have had first hand experience where i could not remove it myself.

Thats because its not impossible. Every file and driver can be removed from your system if you are diligent enough and its not nearly as difficult as people think it is.

Has anyone thought to mention to the poor guy it might be his power settings? or thermal throttle? or OC controls set wrong? before we go about flashing bios's and RMAs and crazy next level stuff.

bigbanghuy · Feb 4, 2014

ShRoOmAlIsTiC said:
GPU-Z will be the best first test I would do also.

I dont think anyone is trying to disrespect you de.das.dude, I think hes trying to say your jumping the gun here. For some people formating isnt the first solution and just because you had a certain issue doesnt mean its his issue too. its called trouble shooting.

Best way to trouble shoot is to find out what your clocks are while running games that stress your card.

I remember when I first got a card that had idle clocks, I tripped out and thought they were stuck at those clocks.. I just couldnt see the clocks changing and jumped the gun

I used GPU-Z stress and even the Furmark stress, the clock still stuck at 300Mhz!

Mussels · Feb 4, 2014

make sure you have no web browsers or media players open. anything that uses GPU acceleration could cause it to get stuck.

Schmuckley · Feb 4, 2014

Does it have a BIOS switch? If so,try that.

erm..you could fiddle with the BIOS i guess..be sure and back it up in 2 separate locations with gpu-z
Maybe this might work for you: http://www.overclock.net/t/1453627/how-to-get-the-most-out-of-your-7-series-card/0_100

Blín D'ñero · Feb 4, 2014

@ bigbanghuy
Do you run your games at FULL SCREEN? Because running them Windowed would give you your issue.
Which Windows are you on? XP? Vista? 7? 8? 8.1?
and x86 or x64?
What monitor do you use? Or is it a TV?
What connection between card and screen? DVI? HDMI? DP?
...

In CCC, enable AMD Overdrive, and move the Power slider to the right. Click Apply. Try a game, did that help?

bigbanghuy · Feb 4, 2014

Mussels said:
make sure you have no web browsers or media players open. anything that uses GPU acceleration could cause it to get stuck.

I'm sure that I did. But the result was still disappointed.

Schmuckley said:
Does it have a BIOS switch? If so,try that.
erm..you could fiddle with the BIOS i guess..be sure and back it up in 2 separate locations with gpu-z
Maybe this might work for you: http://www.overclock.net/t/1453627/how-to-get-the-most-out-of-your-7-series-card/0_100

I dont dare to do anything with the bios, it could brick my card.

Blín D'ñero said:
@ bigbanghuy
Do you run your games at FULL SCREEN? Because running them Windowed would give you your issue.
Which Windows are you on? XP? Vista? 7? 8? 8.1?
and x86 or x64?
What monitor do you use? Or is it a TV?
What connection between card and screen? DVI? HDMI? DP?
...

In CCC, enable AMD Overdrive, and move the Power slider to the right. Click Apply. Try a game, did that help?

- I always play games at Full Screen Mode.
- I'm using Windows 7 Ultimate SP1 x64
- It is a Samsung 19" LCD Screen. (Max res 1366x768)
- I use a DVI to VGA cable because my monitor only supports the VGA connection!

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R7 260X always runs at 2D Clock (300Mhz)

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