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Repair motherboard CPU socket - Whats the repair cost for Sandy Bridge?

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I meant no offense, and I did not know the rest of the story. Can you take this to court? You have a good case in my book if you never delivered the motherboard to the computer store who was to put it together.
Any skilled person who processes returns can make a returned item look new, so I will not fault solhagen, but who knows what happened in the 7 days they had it?
 

solhagen

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Well, thats the problem.
I have proof of them telling me that they recieved it.
But when i started to asking them why it took so long time,
i got an answer after 7 days, from them telling me one of
the motherboards cpu socket pins was broken, and I asked them "Ok, so someone at your company did the damage" but, they told me I did it since there was not possible that anyone there would have done it, and they also told me that ASUS would never believe one customer in front of a reseller, and that i couldnt do anything then to pay for a damaged motherboard i didnt even damage.


Like you said, no one knows what they did with it during this 7 days, but since ASUS trusts the reseller in front of the customer, i am screwed.
 
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I've always said that Asus is a four letter word.:shadedshu

I agree that you should become a pain for that company. I don't know what rights you have in Sweden, but exercise them.
 
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I meant no offense, and I did not know the rest of the story. Can you take this to court? You have a good case in my book if you never delivered the motherboard to the computer store who was to put it together.
Any skilled person who processes returns can make a returned item look new, so I will not fault solhagen, but who knows what happened in the 7 days they had it?

He actually has no case, theirs no proof to back his claim. And this would problly be thrown out by most judges before he even has a chance.

I'd just pay the $25 and be done with it.
 

solhagen

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He actually has no case, theirs no proof to back his claim. And this would problly be thrown out by most judges before he even has a chance.

I'd just pay the $25 and be done with it.


Yes, and due to the fact that the reseller screwed me, i am now looking for how much it would cost to repair the motherboard.
And i have only read by several moderators on different hardware forums, that the cost is about 25$, but i am not sure, thats why i am asking.
 
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Yes, and due to the fact that the reseller screwed me, i am now looking for how much it would cost to repair the motherboard.
And i have only read by several moderators on different hardware forums, that the cost is about 25$, but i am not sure, thats why i am asking.

So they shipped the broken motherboard back? You can probably sell it off as-is if you just wanted to be done with it. Just make sure the buyer knows he's going to have to pay money after he buys it to get it fixed.
 

solhagen

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So they shipped the broken motherboard back? You can probably sell it off as-is if you just wanted to be done with it. Just make sure the buyer knows he's going to have to pay money after he buys it to get it fixed.



Well, i just want to know how much it cost for ASUS to repair this for me,
even if the reseller screwed me over, it feels a lot better if im being screwed on only a few money and not the whole motherboard.
 
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solhagen

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Did you ask Asus?


Yes, but their answer was that i should ask the reseller, and therefore i think he misunderstood the question, of course its ASUS and not the reseller who does any repairs of replaces, and therefore I asked them again, and didnt get any answer, and therefore in the meantime i ask on several hardware forums, since i am pretty upset right now.
 

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i'd tell them that the CPU damage means nothing - they'd have to replace the board anyway due to the recall, so its pointless to try and argue the point.
 
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solhagen

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i'd tell them that the CPU damage means nothing - they'd have to replace the board anyway due to the recall, so its pointless to try and argue the point.



Well, that doesnt seem to matter for them, they have no good will at all.
 
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