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Seagate Releases New Firmware for the Freezing 1.5TB Barracuda 7200.11 Hard Drives

Discussion in 'News' started by malware, Nov 26, 2008.

  1. malware New Member

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    For people that still experience the freezing problems with their 1.5TB Seagate Barracuda 7200.11 hard drives, here is some relief for you. As previously reported here, Seagate has released a new firmware for the small number of drives with strange behaviour. Here's the official statement:
    Again, to obtain the firmware first you need to find your HDD's model number, serial number, current firmware version using either Seatools for DOS or just look at the drive's sticker it should be written there, and finally you need to describe your system specs, operating system and the application in use when the disk freezes. After you have that information, please contact Seagate Technical Support, by email or by phone, they'll send you the new firmware and probably tell you how to update.

    Source: Seagate Community Forums
     
  2. human_error

    human_error

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    I received this update a couple of days ago and can confirm that it works as the freezing for 15-30 seconds issue i was seeing is gone, and there is no perceivable performance hit (didnt bench the drive before the update so i can't tell if the fix has a perf hit or not).
     
  3. djisas

    djisas

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    I got an 320GB one that just died on me, maybe i should contact them to see if i can avoid rma it...
    The thing still works and is detected but cannot be accessed and is reported as 0GB...
     
  4. DOM

    DOM

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    what if mines not on the list ?

    Model: ST31500341AS

    Firmware: CC1J
     

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