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Skype call recording with VodBurner: post-production difficulties

Discussion in 'General Software' started by hhiker, Nov 18, 2010.

  1. hhiker New Member

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    Hi.
    I've been trying to record some important Skype videocalls with VodBurner free edition. The recording part seems to work fine. My problem is with the post-production: the VodBurner editor does not include the other side's visuals when it's compiling the file, just the audio.

    In the folder where the recorded data is stored, i can see the file for other side's video is there.
    Has anyone got experience with something similar?
    What could be the cause for this and what should i be looking for to solve it (or prevent in the future)?

    (Skype version is 4.2.0.187 and VodBurner's is 1.0.3.89 - on both sides.)
  2. paul1andrews New Member

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    Hi hhiker,
    It's Paul here from the VodBurner team.
    If you can drop us a support message via http://www.vodburner.com/support we will give you some help with this.
    hhiker says thanks.
  3. hhiker New Member

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    Thanks, will do that :)
    Would my above description be sufficient for the message body there or are there some more details that would help to define the issue if i looked them up in advance?

    [ed: done and done]
    Last edited: Nov 20, 2010

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