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[Solved] Got access to Skyrim Interactive Map, but I still can't access it!

Discussion in 'Games' started by Black Panther, Jan 6, 2012.

  1. Black Panther

    Black Panther Senior Moderator™ Staff Member

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    (It's the first time I used primagames.com, so it might be I did something stupid :D)

    So I just received my Skyrim Collector's Edition: Prima Official Game Guide, and with it you get access to some exclusive online interactive world map (which is one of the main reasons I bought the guide).

    So I logged in to www.primagames.com/SkyrimMaps as per instructions, connected through facebook account, clicked my username, entered the access code..

    Under my profile/purchases it says:
    So all must be good.

    When I try to access I get instructions to click on a link saying:

    When I do so, I get:

    :confused:
    Does this mean their servers are down and I should just wait patiently? Or did I miss out something? I tried both on FF and IE.. Been trying intermittently for more than an hour now..
     
  2. digibucc

    digibucc

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  3. Black Panther

    Black Panther Senior Moderator™ Staff Member

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    That's the same link I get myself, yet mine is still not working and getting the same error :(

    I was thinking perhaps it's a firewall/antivirus problem? So I disabled Malwarebytes just to be on the safe side. Still no go. I don't think it requires disabling Microsoft Security Essentials as well..

    Are there any browser settings which could interfere with this?

    I haven't got Chrome installed here but I have tried FF v.8 and IE 9

    __________________________________


    Quick question, I tried while on Steam Library with Skyrim selected, and I clicked on 'guide' on the right...

    And I got "sorry this item is not available for your region"...

    Does this have anything to do with the Prima Guide? Well I've got the Prima Guide hard-bound next to me on the desk (just received it for $36.50)... I just want to access the interactive map :(
     
    Last edited: Jan 6, 2012
  4. digibucc

    digibucc

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    yeah that's just a digital guide anyway. it may give additional access to maps but not solve your error. it's $27usd
     
  5. Black Panther

    Black Panther Senior Moderator™ Staff Member

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    I don't really need the guide, I have the book.
    Just wondering on how to access the interactive map though.. It still won't let me. I've shut down and restarted the pc... still nothing.
     
  6. digibucc

    digibucc

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    try chrome just to see, i know it sucks but it'll at least maybe narrow the issue
     
  7. Black Panther

    Black Panther Senior Moderator™ Staff Member

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    Just tried it on Chrome, and didn't work either.

    I sent them an email about it.
     
  8. digibucc

    digibucc

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    yeah that's very odd. do you have any other computer to try it from?

    hopefully they will get back with something helpful :)
     
    Black Panther says thanks.
  9. Black Panther

    Black Panther Senior Moderator™ Staff Member

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    I tried on the laptop. No go either.

    In the meantime I received an email from PrimaGames:

    I emailed them back that it was still not working... :ohwell:
     
  10. erocker

    erocker Super Moderator Staff Member

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    Server took an arrow to the knee. Tech support is currently summoning a Dovakin to assist you. We will contact you by Mondas morning via courier.
     
  11. Black Panther

    Black Panther Senior Moderator™ Staff Member

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    Update:

    They fixed it for me.

    You see, when I couldn't access the map when logging in through facebook I had created another account and tried registering the map through that other account. Obviously it didn't work because the access code was already tied through the fb account.

    Well, they 'moved' the map to the new account I had created later, and now it works :)
     
    digibucc says thanks.

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