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ssd samsung 830 oem ver. problem

Discussion in 'Storage' started by skare, Mar 28, 2013.

  1. jsfitz54

    jsfitz54

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    Something about your transaction with the HP Administrator is off. HP does not format the drives this way. He did not do a proper HP restore to factory conditions. He basically destroyed the OS from ever being recovered to factory condition without ordering replacement disks from HP. He didn't do you any favors.

    If you have to order the disks form HP, expect about $35 to replace set. You will need Windows License Key Code from sticker on underside of unit.

    http://h10025.www1.hp.com/ewfrf/wc/...lc=en&jumpid=reg_r1002_usen_c-001_title_r0001

    I would ask him for the software or disks. He should have made the rescue disks.
    skare says thanks.
  2. skare New Member

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    ok, so I need to back up system with 3 dvd-roms, you suggest me to to with hp tool.
    I need to make rescue disc.Can I use Kaspersky Pure because I have those option in it?
    After that, I pull out ssd from my pc, and put in USB case and connect to the other machine via USB port. Then I switch on th usb case, find disk in explorer,delete all three partitions and with right button mouse choose to format that drive (quick format).And afterwards, if I understand correctly would be able to flash firmware with samsung latest one I assume it's CXMB03Q.
    After that I f I succeed I install fresh copy of windows 7 on flashed drive. Is it correct?
  3. jsfitz54

    jsfitz54

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    NO, NO NO, this part is wrong.^^^

    3 disks is to recreate HP Original OS system... YOU CAN'T, REMEMBER D partition.

    What you need is an external HD.

    Never used it, so I can't say.

    The rest seems OK.

    From now on, you are on your own. You need to reread the entire post, I'm not going to repeat myself.
    Last edited: Apr 12, 2013
  4. skare New Member

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    I have done like you said. I deleted all three partitions, made quick format. after that I put cd with firmware image, and everything is the same, not supported samsung drive, when clickin three times yyy i got A:\SAMSUNG\DSRD with cursor blinking. don't know what to do,only didn't try to flash it with samsung magician app, but with cd iso image. Perhaps is smart call to give up, because don't know what to do anymore.mede back up on external drive.
  5. skare New Member

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  6. Widjaja

    Widjaja

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    Yes, the 'custom' HP firmware placed on your SSD is what's causing Samsung Magician to not identify your SSD.

    The reason for the custom firmware is for warranties.
    The HP custom firmware just makes sure the customer does not try to get Samsung to replace it as replacement is all up to HP.

    This in turn has resulted in you not being able to use Samsung Magician.

    As far as I know there is no way to flash your SSD firmware to the generic Samsung SSD firmware
    skare says thanks.
  7. skare New Member

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    Yes that makes sense, but samsung should ensure support&maintenance application.I am not sure what is the problem to detect what type of disk is in pc, is it connected as ahci or ide drive,wear out information, option to clone disc to another ssd.as warranty issue I accept that,samsung wants to refuse any responsibility,but whole bunch of 3rd party software can't detect any information of ssd.(ssd life for example detects that's ssd drive and the age of the drive, no other option at all, crystal disk is benchmarking tool,intel has its own intel ssd toolbox, hp or dell don't have app to maintain ssd). it's pretty strange.
  8. skare New Member

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    So is there any chance to remove hp firmware?Samsung does not respond, tell me to contact hp, hp to contact samsung. How can that be? I won't buy samsung ssd anymore, I will buy adata, but samsung no more.

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