System shut off randomly

Gilletter · Mar 12, 2013

Last night after exiting a game (Diablo 3) blue screen error popped up saying there was an issue, and system would restart. Upon splash screen of windows 8 computer would power off by itself.

Event Viewer shows this
"The system was shut down due to a critical thermal event.
Shutdown Time = ‎2013‎-‎03‎-‎12T08:06:45.055143800Z
ACPI Thermal Zone = \_TZ.THRM
_CRT = 338K"
"Driver detected an internal error in its data structures for ."
"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

Thermal shut down I assume and losing power... Thermal as in CPU got too hot, or could it be a failing power supply???

Need a little help diagnosing this problem, since the system now boots up just fine... Thanks in advance for any input!

DRDNA · Mar 12, 2013

looks like your CPU was getting a little warm. Did you check to be sure the heat sync is dust free with in it's fins?

What does RealTemp say your Temps are getting to while under load?

Booting up fine would also seem to affirm a heat issue with the CPU as it is happening under load.

Use Prime 95 to get the CPU under load and to create heat and use real temp to see just how hot it is getting under load. After checking for dust in the fins.

http://www.techpowerup.com/downloads/114/Prime95_v24.14.html <<Prime95

http://www.techpowerup.com/downloads/2089/.html <<<Real Temp 3.70

thebluebumblebee · Mar 12, 2013

RealTemp is better for Intel. CoreTemp is better for AMD.
Take a good look at the fan of your CPU cooler. My AC's fan recently died. And as DRDNA said, check for dust build up.

Gilletter · Mar 12, 2013

I'll take a look when I can and see if there is excessive dust or the fan failing.

itsakjt · Mar 12, 2013

Another handy tool is HWMonitor. Also make sure you use the Large FFT test mode for Prime95 as it produces maximum heat.
ATB

Gilletter · Mar 14, 2013

Used some compressed air and got more dust out of the fins than it appeared to have... so that seems to have done the trick for now!

System Name	Prebuilt - because covid...
Processor	Intel Core i7-11700F
Motherboard	Gigabyte b560 ds3h ac-y1
Cooling	Cooler Master 212 BE
Memory	16 GB
Video Card(s)	Asus RTX 3060 Ti
Storage	1 TB Wd, 500 SSD
Display(s)	27in Curved Samsung
Case	CyberpowerPC
Audio Device(s)	-
Power Supply	Antec NeoECO C 520 watt
Software	Win 8.1 Pro
Benchmark Scores	3DMark Score 7754.0 3DMarks Graphics Score 8392.0 Physics Score 6498.0 Combined Score 6062.0

Processor	INTEL CORE I9-9900K @ 5Ghz all core 4.7Ghz Cache @1.305 volts
Motherboard	ASUS PRIME Z390-P ATX
Cooling	CORSAIR HYDRO H150I PRO RGB 360MM 6x120mm fans push pull
Memory	CRUCIAL BALLISTIX 3000Mhz 4x8 32gb @ 4000Mhz
Video Card(s)	EVGA GEFORECE RTX 2080 SUPER XC HYBRID GAMING
Storage	ADATA XPG SX8200 Pro 1TB 3D NAND NVMe,Intel 660p 1TB m.2 ,1TB WD Blue 3D NAND,500GB WD Blue 3D NAND,
Display(s)	50" Sharp Roku TV 8ms responce time and Philips 75Hz 328E9QJAB 32" curved
Case	BLACK LIAN LI O11 DYNAMIC XL FULL-TOWER GAMING CASE,
Power Supply	1600 Watt
Software	Windows 10

System Name	Main/DC
Processor	i7-3770K/i7-2600K
Motherboard	MSI Z77A-GD55/GA-P67A-UD4-B3
Cooling	Phanteks PH-TC14CS/H80
Memory	Crucial Ballistix Sport 16GB (2 x 8GB) LP /4GB Kingston DDR3 1600
Video Card(s)	Asus GTX 660 Ti/MSI HD7770
Storage	Crucial MX100 256GB/120GB Samsung 830 & Seagate 2TB(died)
Display(s)	Asus 24' LED/Samsung SyncMaster B1940
Case	P100/Antec P280 It's huge!
Audio Device(s)	on board
Power Supply	SeaSonic SS-660XP2/Seasonic SS-760XP2
Software	Win 7 Home Premiun 64 Bit

System Name	Prebuilt - because covid...
Processor	Intel Core i7-11700F
Motherboard	Gigabyte b560 ds3h ac-y1
Cooling	Cooler Master 212 BE
Memory	16 GB
Video Card(s)	Asus RTX 3060 Ti
Storage	1 TB Wd, 500 SSD
Display(s)	27in Curved Samsung
Case	CyberpowerPC
Audio Device(s)	-
Power Supply	Antec NeoECO C 520 watt
Software	Win 8.1 Pro
Benchmark Scores	3DMark Score 7754.0 3DMarks Graphics Score 8392.0 Physics Score 6498.0 Combined Score 6062.0

System Name	Coffee \| Maximus
Processor	Intel Core i7 9700K @ 5.2 GHz with AVX, 4.8 GHz cache clock \| i7 9700KF @ 5.0 GHz/4.7 GHz cache
Motherboard	ASUS Maximus X Formula \| ASUS Maximus VIII Ranger (modded BIOS for Coffee Lake)+TPM2.0 module
Cooling	Cooler Master ML240 Illusion \| Cooler Master ML120L RGB
Memory	216 GB (32 GB) Kingston Fury Beast @3600 MHz CL17 \| 48 GB (32 GB) HyperX Fury @3200 MHz CL14
Video Card(s)	Zotac RTX 3070 8 GB Twin Edge \| Galax RTX 2060 Super 8 GB
Storage	Samsung PM981a 1TB NVMe+480GB SATA SSD+2 TB HDD \| Crucial P5 1TB, Crucial P1 500GB+2.5TB HDDs
Display(s)	LG OLED 55 G3, 4K 120 Hz, VRR, ALLM, GSync, FreeSync \| Samsung 43AU9070 4K TV, VRR, ALLM
Case	Corsair Crystal 460X RGB \| Lianli Lancool 215
Audio Device(s)	Creative Sound Blaster Z SE \| Realtek ALC1150 (Supreme FX)
Power Supply	ASUS ROG Strix 750G (80+ Gold) \| Cooler Master MWE 650 V2 (80+ Bronze)
Mouse	Cooler Master MM731 19000 DPI gaming mouse
Keyboard	Cooler Master CK721 65% mechanical gaming keyboard (tactile)
Software	Windows 11 Pro x64 \|Windows 11 Pro x64
Benchmark Scores	Cinebench R20 MT 4200,ST 547 CPU-Z MT 4871, ST 620 \| R20 MT - 4158, ST - 534, CPU-Z MT 4798, ST 603

System shut off randomly

Gilletter

DRDNA

thebluebumblebee

Gilletter

itsakjt

Gilletter