• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

Test 8 errors in Memtest86

isikt11

New Member
Joined
Feb 9, 2024
Messages
2 (0.02/day)
Hey guys, I've been struggling with a problem with my laptop for about almost 2 weeks.

I am using an HP Victus 16 E1007NT model laptop.

No matter which game I am playing, it crashes in 15-20 minutes after launching with no errors. It just crashes to desktop.

I've tried so many things to solve it. I scanned my laptop for a few times to see if there was any malware or something else like that but the results are good, my laptop is safe. After that I removed my GPU driver with DDU and installed the previous driver but it didn't work, unfortunately. I also checked the temperatures but there is also nothing wrong with them. Both CPU and GPU are at good temperatures.

Finally I tried to do the Memtest86. 363 errors occurred in Memtest86 and all of them occurred during the Test 8 (Random number sequence). What does this Test 8 errors mean? What should I do?

And, the reason for my games to crash is these errors about my RAM? If not, what else can I do to solve this problem?

Here is the Memtest86 results

test results.png


And the system information
system information.png
 

3x0

Joined
Oct 6, 2022
Messages
892 (1.55/day)
Processor AMD Ryzen 7 5800X3D
Motherboard MSI MPG B550I Gaming Edge Wi-Fi ITX
Cooling Scythe Fuma 2 rev. B Noctua NF-A12x25 Edition
Memory 2x16GiB G.Skill TridentZ DDR4 3200Mb/s CL14 F4-3200C14D-32GTZKW
Video Card(s) PowerColor Radeon RX7800 XT Hellhound 16GiB
Storage Western Digital Black SN850 WDS100T1X0E-00AFY0 1TiB, Western Digital Blue 3D WDS200T2B0A 2TiB
Display(s) Dell G2724D 27" IPS 1440P 165Hz, ASUS VG259QM 25” IPS 1080P 240Hz
Case Cooler Master NR200P ITX
Audio Device(s) Altec Lansing 220, HyperX Cloud II
Power Supply Corsair SF750 Platinum 750W SFX
Mouse Lamzu Atlantis Mini Wireless
Keyboard HyperX Alloy Origins Aqua
There's nothing to do. RAM is likely bad, so if it's under warranty I'd send it for repair. If it's out of warranty, maybe remove one RAM stick at a time and retest to identify the failing module.
 
Joined
Feb 18, 2005
Messages
5,268 (0.75/day)
Location
Ikenai borderline!
System Name Firelance.
Processor Threadripper 3960X
Motherboard ROG Strix TRX40-E Gaming
Cooling IceGem 360 + 6x Arctic Cooling P12
Memory 8x 16GB Patriot Viper DDR4-3200 CL16
Video Card(s) MSI GeForce RTX 4060 Ti Ventus 2X OC
Storage 2TB WD SN850X (boot), 4TB Crucial P3 (data)
Display(s) 3x AOC Q32E2N (32" 2560x1440 75Hz)
Case Enthoo Pro II Server Edition (Closed Panel) + 6 fans
Power Supply Fractal Design Ion+ 2 Platinum 760W
Mouse Logitech G602
Keyboard Logitech G613
Software Windows 10 Professional x64
I don't understand why you are even asking this. If the RAM fails MemTest it is bad, if the RAM is bad it needs to be replaced, if the laptop is in warranty you send it back to have that done, if not you pay for it yourself.
 

isikt11

New Member
Joined
Feb 9, 2024
Messages
2 (0.02/day)
I don't understand why you are even asking this. If the RAM fails MemTest it is bad, if the RAM is bad it needs to be replaced, if the laptop is in warranty you send it back to have that done, if not you pay for it yourself.
I don't know much about PC hardware, so I wondered if there was anything that I could do. Thanks for your reply anyway.
 

brahsin

New Member
Joined
Apr 4, 2024
Messages
1 (0.03/day)
I don't understand why you are even asking this. If the RAM fails MemTest it is bad, if the RAM is bad it needs to be replaced, if the laptop is in warranty you send it back to have that done, if not you pay for it yourself.
there’s just no reason to be obnoxious about it, especially when you’re wrong. i have the exact same issue and i replaced my ram and it didn’t get fixed.
I don't know much about PC hardware, so I wondered if there was anything that I could do. Thanks for your reply anyway.
my issue is with a pc but apparently the ram i have isn’t on the qvl for my motherboard so i had to begrudgingly turn down the speed and it works fine now. you can try reading about over clocking if you’re interested in attempting to fix the issue but u might as well make sure it isn’t just faulty ram
 
Joined
Oct 15, 2011
Messages
1,992 (0.43/day)
Location
Springfield, Vermont
System Name KHR-1
Processor Ryzen 9 5900X
Motherboard ASRock B550 PG Velocita (UEFI-BIOS P3.40)
Memory 32 GB G.Skill RipJawsV F4-3200C16D-32GVR
Video Card(s) Sapphire Nitro+ Radeon RX 6750 XT
Storage Western Digital Black SN850 1 TB NVMe SSD
Display(s) Alienware AW3423DWF OLED-ASRock PG27Q15R2A (backup)
Case Corsair 275R
Audio Device(s) Technics SA-EX140 receiver with Polk VT60 speakers
Power Supply eVGA Supernova G3 750W
Mouse Logitech G Pro (Hero)
Software Windows 11 Pro x64 23H2
Looks like maybe a defective CPU, also you may get a false positive, if the core(s) are so unstable!

IIRC, I saw Himem.sys give a fatal error for RAM test failure with unstable CPU core OC, too, LOL.
It was likely one of those core OC attempts that were so unstable, that even the Windows loader spits out an error and doesn't load the kernel. (thinks the kernel file is missing or corrupted, much of the time!) :twitch:
 
Joined
Jan 2, 2024
Messages
195 (1.59/day)
Location
Seattle
System Name DevKit
Processor AMD Ryzen 5 3600 ↗4.0GHz
Motherboard Asus TUF Gaming X570-Plus WiFi
Cooling Koolance CPU-300-H06, Koolance GPU-180-L06, SC800 Pump
Memory 4x16GB Ballistix 3200MT/s ↗3600
Video Card(s) PowerColor RX 580 Red Devil 8GB ↗1380MHz ↘1105mV, PowerColor RX 7900 XT Hellhound 20GB
Storage 240GB Corsair MP510, 120GB KingDian S280
Display(s) Nixeus VUE-24 (1080p144)
Case Koolance PC2-601BLW + Koolance EHX1020CUV Radiator Kit
Audio Device(s) Oculus CV-1
Power Supply Antec Earthwatts EA-750 Semi-Modular
Mouse Easterntimes Tech X-08, Zelotes C-12
Keyboard Logitech 106-key, Romoral 15-Key Macro, Royal Kludge RK84
VR HMD Oculus CV-1
Software Windows 10 Pro Workstation, VMware Workstation 16 Pro, MS SQL Server 2016, Fan Control v120, Blender
Benchmark Scores Cinebench R15: 1590cb Cinebench R20: 3530cb (7.83x451cb) CPU-Z 17.01.64: 481.2/3896.8 VRMark: 8009
Finally I tried to do the Memtest86. 363 errors occurred in Memtest86 and all of them occurred during the Test 8 (Random number sequence). What does this Test 8 errors mean? What should I do?
In plain terms, memory is bad. It has a physical defect in one of the ICs. We don't know which one but it appears to happen consistently in the upper half of system memory.
And, the reason for my games to crash is these errors about my RAM? If not, what else can I do to solve this problem?
You're not going to solve this problem without replacing the physical memory modules.
I don't have good experience with anything Hynix. I'll get dogpiled for it but for my use cases it all looks like hot garbage.
Mushkin is preferred over it but that seems to be hit and miss as well, not advised.
G.Skill always seems to have pretty good overclockable memory and it's very chill at stock settings too. A bit inexpensive.
My most loved memory comes from Micron. Anything Micron/Crucial, the Ballistix tag is absolutely outstanding. Their DDR5 lineup also looks very cutthroat price. I'll bet this is selling like mad.

1712975577859.png


There is one thing bothering me about this loadout though:
1712975661186.png

There is a mismatched pair of memory in here. The timings aren't synced up, they're two different sizes and the part info on the second DIMM doesn't register and is probably some generic slop. I would pull it and run the memory test again.
what else can i do
Aside from pulling the defective stick from the system and running another memory test, maybe limiting the upper limit of memory access to Windows. It's not every day that msconfig does something useful but if you're not able to get physical access to the memory modules for whatever reason, you could try it and run another test.
1712975995977.png


Maybe 16384 to be safe.
 
Top